GILLION AMPONSAH

*** ******** ** ~ New Castle, DE 19720

Phone: 862-***-**** advmau@r.postjobfree.com

QUALIFICATIONS

Diligent and resourceful ACH Transaction Rep with outstanding background in ACH evaluation. I’d like to pursue a professional career with an organization where my skills will be challenged, and would be a great asset to the organization.

EDUCATION

LINCOLN TECH INSTITUTE-UNION NJ

Degree in Automotive

CAREER ACHIEVEMENTS

Canada Migration: Improved on current process and migrating back to Delaware.

PROFESSIONAL EXPERIENCE

160 Driving Academy

CDL Class A Commercial Driving License Restrictions (None)

(2003-2003)

NATURAL BY NATURAL DAIRY.

PACKAGING ROOM SUPERVISOR/FORKLIFT OPERATOR

(2019-present)

.Setup videojets on with correct date code

.ensure GMPS' being followed

.check for leakers of cartons

.ensure cleaning of floors swept drains pulled/ cleaned

.ensure next day of boxes/jugs are ready

.organize break and lunch

.keep employees off phone

.complete logbook for packing room.

.making sure employees are wearing there ppe

CITIBANK,NEW CASTLE,DE

CASH & TRADE PROC ASSOC ANALYST2- ACH/EDI Operations (2014-2020)

• Performs EDI duties, and provide support to all operational processes as needed

●• Liaise with Product, Technology, and various vendors to resolve customer issues

• Monitor successful processing of electronic payment, and receivable file distributions for corporate customers

• Process electronic payment files received from customers

• Perform online monitoring of electronic file collection to ensure timely distribution and exceptions resolution

• Reconcile clearing house settlement Document all outstanding production issues on shift turnover.

• Resolve any and all ACH file exceptions

• Reconcile clearing house settlement Document all outstanding production issues on shift turnover.

CITIBANK, New Castle, DE

Transaction Svs. Rep-3 (2011-present)

Without Entry Investigator supports the firm’s initiative to mitigate its Financial and Legal risk by creating a fraud investigative review and recovery process within the Operations Division for all NA TTS Cash Client Accounts and Regions.

●Perform Daily review of all exceptions that comes in my batches

●Create return item adjustment

●Perform IDC images reviews

●Work with RBC investigations to close cases

●Review endlist to perform all Toronto exceptions

●Post entrys in GL Canada

●Perform Daily wire transactions

●Advise customer service of any Fraudulent items

●Communicate with Canada team to improve process

●Manage Risk Items

●Report, and resolve OPC errors with technology/transmission teams

●Performs within departmental procedures, controls, and compliance standards in order to minimize losses to the firm.

CITIBANK, New Castle, DE

Intermediate Operations Representative(2005-2011)

●Processing New York and Delaware collections product.

●Payee name verifications- Verfying the customers name and address

●Assist other departments within the company as needed

●Operate computer teminal,access multiple systems

●Process return items to appropriate general ledger

●Provide service in fast pace environment whil working with minimal supervision

●Sorting and verifying checks

SECURITY GUARD

Metro One (2001-2003

●Responsible for keeping watch over company property and assets

●Taking detailed notes hourly

●Maintain order

●Report any suspicious activities

SKILLS

Skills: Highly proficient in MS Office Suite and Windows OS; skilled in financial accounting and cost analysis; expert in MS Excel and MS PowerPoint,internet research abilites

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