Robert L Monrian II

**** * ******* **. ******* Salem NC 27103

advm8g@r.postjobfree.com 336-***-****

To obtain and move up in a company where I can utilize my current strengths and customer service skills to help people. To continue to learn and grow and push myself to become the very best version of myself.

Experience

01/22-PRESENT

LICENSED MEDICARE BENEFIT ADVISOR, national general insurance company

Licensed to sell life and health insurance. I have a NC resident license and a non-resident license in multiple other states. I am AHIP 2023 certified. Helping people with their Medicare needs, signing them up for Advantage Plans or Supplement Plans with multiple carrier options.

05/21-01/22

INSIDE SALES REP, national general insurance company

Outbound calls to customers who are interested in healthcare, transfer interested clients to agents, triage inbound calls, and Enrollment specialist trained in telephonic enrollments

03/18-PRESENT

BARTENDER AND EVENT SPECIALIST, ramkat

Bartender/craft cocktail and mixologist of drinks during events (concerts, weddings, meetings, or private parties), high volume, customer service, in charge of open tabs and cash transactions, counts drawer before and after shifts

8/16-01/2020

MANAGER, mac and nellis

Manager of servers, kitchen staff and bartenders, bartender/craft cocktail and mixologist, counted drawers, daily deposits, opened and closed the restaurant, hiring and terminating employees, daily paper work and back office managerial duties, inventory, and ordering of liquor, and beer. Filing of all invoices, and documenting all invoices into ledger.

06/13-08/17

HEAD TRAINER\BARTENDER, village tavern

Mentored and trained new serving staff, bartender of craft cocktail bar, Inventory specialist of bar liquors, wines and beer, Elevated dining customer service

06/12-08/17

LEAD SERVER, olive Garden

Over saw things for management while serving on the floor

Education

06/2003

REGENTS DIPLOMA, glens FALLS SENIOR HIGH

Graduated with honors and with all regents’ credits with high honors in math and English

Skills

Years of experience behind the bar with crafting cocktails and creating new and exciting drinks

Ability to manage and supervise all departments of a restaurant environment

Exceptional customer service skills with a solid and loyal customer base

Great work ethic with the ability to adapt and change to environments with ease

References

Lori Shaver-Owner of Mac and Nellis-336-***-****

Kim Lawson- Ramkat Management- 336-***-****

Maggie Davis-friend/coworker-336-***-****

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