SUMMARY & CORE COMPETENCIES

Historic Achiever of Increasing Corporate Profitability and Brand Awareness by Exceeding Sales Goals

Channel and b2b Sales Professional with 22+ years of progressive experience as an individual contributor of field sales, channel sales, business development, sales training, event and promotional planning for diverse industries. Self-motivated with a proven history of developing and enabling relationships with executive leadership spanning from directors to C-level execs. Exceptional interpersonal skills with a successful background of maximizing business strategies, thus enabling companies to exceed their business objectives and revenue goals. Successful business acumen skills include:

Quota and Goal Overachiever Strategic Business Plan Development

Thorough Communication Skills Competitive & Collaborative Team Player

Technical & Professional Business Acumen Highly Motivated Self-starter

PROFESSIONAL EXPERIENCE

PFSweb Services Inc. Dallas,TX 2020- 2022

~ Team Lead, Customer Service Call Center

Promoted to a leadership role managing the customer service team to ensure daily metrics were attained

~ Client Services Agent, remote 2020

Responsible for identifying a timely resolution to inbound customer service inquiries

Superceded daily service level objectives

Named Employee of the Month in August, 2021

Bugcrowd Inc San Francisco, CA 2017

~ Global Channel Sales Development Manager

Designed and implemented a multi-tiered channel program inclusive of revenue margins, training requirements, deal registration, MDF, and procurement processes

~ Channel Sales Development Manager 2016

Designed and implemented a multi-tiered channel program inclusive of revenue qualifications, margins, deal registration, MDF,and procurement processes

Leveraged established industry relationships to identify opportunistic partners

Developed and delivered the internal channel training regime to Bugcrowd’s sales teams along with external training programs for partners instrumental to selling the company’s platform to end users

Armor Defense Inc Richardson, TX 2016

~ Channel Account Manager

Proactively identified top tier VARs, SIs, MSPs, and SaaS providers to recruit, onboard, and manage within Armor’s new channel ecosystem

Enabled reseller sales teams by creating and articulating compelling value propositions around Armor’s cloud security solutions to generate revenue and GP

BravoTECH Dallas, TX 2015

~ Director Security Services & Solutions

Developed security recruiting and marketing strategies for BravoTECH’s President and VP of Sales

Engaged IT OEMs, VARs, and C-level customer executives to access professional service resource needs

Intel/McAfee, Inc. Plano, TX 2009 –2015 ~ Channel Account Manager, Central and Western US & Canada 2014

Promoted after successfully identifying Intel’s strategic VARs in Eastern US and Canada and increasing YoY revenue by over 35%

Retired 111% of quota with responsibilities synonymous to the BDM role with the primary focus of enabling VARs. MSPs, and various SIA partners to go-to-market with McAfee IT security solutions

~ Channel BDM, Eastern US & Canada 2012

1:2 appointed by McAfee’s President to identify, recruit, onboard, and enable Intel’s Platinum partners within the McAfee Security Alliance partner program

Parameters of responsibilities included:

Forecasting and reporting – provided accurate sales forecasts and reports to internal and partner executive leadership teams

Create, support, track, and measure all sales initiatives with partners

Design, implement and execute business plans for each strategic partner and build effective measurements which clearly reflect revenue milestones are being met if not exceeded

Deliver training modules onsite to sales and technical teams with roadmaps of product releases and program updates

Support quarterly MDF strategies for partner sales, technical, and customer events

~ Enterprise Mobility Management Field Sales Manager, Southeast Region 2011

Provided onsite and remote presentations to Fortune 1000 companies including Nissan, Rooms -To-Go, Bridgestone, FedEx, and at USC for BMW’s Annual Pro-Am Golf Tournament

Closed the most individual green field accounts, 29, the only enterprise green field booking of $1,013,000 with NCR and closed the largest EMM deal ever, $2,900,000 with Time Warner Cable

~ Senior Account Manager 2010

Generated new sales opportunities, managed and updated internal CRM, created quotes, coordinated schedules between customers and engineering for product demo’s and POC’s, managed pipeline

Promoted to the hybrid EMM team after producing over 100% of quota in Q3 and Q4

~ Enterprise Web Security Group Sales Representative 2010

Presented the Try And Stop Us (TASU) award twice, Q1 for achieving 238% and Q2 for attaining 208%

Promoted to Senior Account Manager after superseding quota attainment

~ Web Security Group Sales Representative 2009

Promoted into Enterprise WSG, after attaining 134% of quota and winning Q4 Sales Account Manager

Dillard’s San Antonio, TX 2005- 2009

~ Sales & Training Coordinator

In store sales and training coordinator responsible for development of selling strategies for new products

Tracked, monitored, and reported daily sales to the corporate buying office

EDUCATION & TRAINING

CompTIA ● Security+ ● McAfee/Intel ● Plano, TX

CompTIA ● Project+ ● McAfee/Intel ● Plano, TX

Dillard’s ● Sales and Training Coordinator Certification ● Plano, TX

NORTH CENTRAL TEXAS COLLEGE ● Associates of Science ● Gainesville, TX

Christina Fisher ~ Customer Service Professional

4850 NW 19th Court ● Lauderhill, Florida ● 33313

210-***-****

advm8b@r.postjobfree.com

https://www.linkedin.com/in/christinamariefisher/

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