Fahren Edwards CPT - Phlebotomy Technician
Cypress, TX 77433 470-***-**** *************@*****.*** PROFESSIONAL SUMMARY
Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail. PROFESSIONAL SKILLS
● Knowledge of medical terminology, disease processes, anatomy, and physiology
● Understand the responsibilities of patient care and monitoring, safety, and compliance
● Grasp the importance of customer service, bedside manner, communication skills and professionalism
● Appreciate the role of HIPAA, OSHA, COLA and CLIA-waived testing
● Collect blood and non-blood specimens for testing and analyzing in a clinical laboratory
● Effectively communicate with patients, doctors, and medical staff efficiently
● Verify patients’ identity to ensure proper labeling of specimens and entry of information into a database
● Assemble and maintain equipment such as needles and specimen containers
● Keep a clean, sanitary, and safe work environment CERTIFICATIONS / LICENSES
MedCerts Livonia, MI Aug 2022 – Oct 2022
Phlebotomy Technician Program: NHA - CPT Certified Posh Beauty Beyond Atlanta, GA Nov 2021 – Nov 2022 Eyelash Technician
Gwynnis Mosby Makeup Artist Training Center Atlanta, GA Aug 2014 – Oct 2014 Certification of Mastery Makeup
PROFESSIONAL EXPERIENCE
Administrative Assistant Aug 2012 – Nov 2022
511 Logistics LLC Atlanta, GA (Jan 2021 – Nov 2022)
● Specialized in Accounting Administrative duties such as processing and recording transactions and preparing budgets and reports necessary for communications with clients and vendors
● Fact-checking, filing, and maintaining organized documentation system Opium Atlanta, GA (Oct 2017 – Dec 2020)
● Performed clerical duties including faxing, mail distribution, and filing
● Coordinated and maintained staff records and office spaces including phones, company cards, and office keys
● Engage with customers and educate clients with quote reports with space and pricing information for events Housing Authority of Fulton County, Finances Atlanta, GA (Aug 2012 – Apr 2013)
● Offered counseling to tenants regarding financial needs
● Managed ordering and receipt of products including purchasing requisitions
● Supported administrative tasks, updating records for payment, invoicing, balance sheets, and relevant systems Customer Care Specialist Nov 2016 – Jun 2017
Floor and Decor Marietta, GA
● Answered incoming correspondence from internal business partners and customer help phone line and email
● Handled customer complaints by troubleshooting issues and providing suitable process and product solutions
● Mastered customer service principles, practices, and service software applications Assistant Manager May 2013 – Nov 2016
Cafe Circa - Restaurant Atlanta, GA
● Oversaw the entire restaurant and made final decisions to accommodate guest services
● Maintained the upkeep of the establishment and ensured quality and safety
● Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Front Desk Receptionist Feb 2005 – Sep 2009
Animal Fur1st Medical Center Atlanta, GA
● Greeted clients and guests and provided excellent customer service in constant fast-paced environment
● Determined nature and purpose of visit, and kept files and records up to date
● Provided information to customers and directed them accordingly to respective departments and offices