Support Specialist November 2023
Resume:
Lorina Williams
Mandeville, LA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Support Specialist
GARV
December 2021 to Present
Call Center for recreational vehicles
Sales and Service
Property & Casualty Subrogation Adjuster
York, A Sedgwick Company - Mandeville, LA
March 2017 to September 2021
• Review fnol, coverage, determine liability etc
• Review & Request legal documents, medical records and invoices
• Negotiate settlement
• Complete daily tasks
• Pursue Recovery
Homeowners Insurance Agent
First Community Insurance/ Bankers Insurance Group - Metairie, LA August 2014 to March 2017
• Write and service Homeowners & flood policies
Education
ORU in Business Administration
Oral Roberts University
March 2021 to Present
Skills
• Information Technology (10+ years)
• Problem Resolution (10+ years)
• Training & Development (10+ years)
• Team Building (10+ years)
• Written Communication (10+ years)
• Phone Etiquette (10+ years)
• Customer Service (10+ years)
• Leadership Development (10+ years)
• Leadership Training (10+ years)
• Excel
• Microsoft Office
• Training
• Time Management
• Receptionist
• Filing
• Receptionist (10+ years)
• Clerical (10+ years)
• Typing
• Pharmacy Technician Experience
• Medical Terminology (5 years)
• Communication Skills
• Teaching
• Negotiation
• Underwriting
• Medical Billing
• Medical Records
• Administrative Experience
• Workers' Compensation
• Insurance Verification
• HIPAA
• Employee Orientation
• Microsoft Outlook
• Contracts (5 years)
• SharePoint (10+ years)
• Business management (5 years)
• Business Admin. (5 years)
• Auto body repair
• Dealership experience
• Automotive repair
• Google Suite
• Litigation
• Fraud
• Documentation review
• Help Desk
• IDS
• Microsoft Windows
• Computer literacy
• Computer skills
• Conflict management
• Contracts
• Fraud
• Microsoft Windows Server
Certifications and Licenses
Property and Casualty Adjuster
November 2019 to November 2023
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