Import Manager Customer Service

Kimberly Clark

** ***** *****

Newnan, Georgia **265

Phone: 404-***-****

OBJECTIVE

Freight Forwarder since 1991, with 31 years hands on / management experience, who enjoys a challenge. Seeking the opportunity to utilize my Industry knowledge in a leadership role with views of building Business and Growing Employees. Tranco Global October 2020- February 2023 Vice President of Customs Compliance

• Responsible for all customs entries

• Responsible for all ISF filings

• Customs Compliance for company - POA, ACE, Bonds

• Managed freight accounts/quotes, Ocean/Air Imports

• Worked in CargoWise system

Evolution Time Critical November 2016- April 2020 Operations Manager

• Opened Niche Time Critical logistics office and in less than 3 years have grown to 6 employees

• 4 Direct reports

• Daily Customer Service role / Overseas and Local

• Sales / Customer maintenance

• Rate quoting / RFQ’s

• Responsible for Accounting Receivables / Payables

• TSA Security Coordinator

BDP International October 2015- October 2016 Import Manager

• Responsible for Import Department

• 11 Direct reports

• Daily Customer Service role / Overseas and Local

• Sales / Customer maintenance

• Rate quoting / RFQ’s

• Auditing CHB entries

• Statement paid Daily

• License Holder

Dachser Transport of America, Atlanta, GA October 2013- October 2015 Import Manager

• Responsible for Import Department

• 5 Direct reports

• Knowledgeable in all aspects of Freight forwarding

• Rate quoting / RFQ’s

• Responsible for maintaining compliance with Customs

• Auditing CHB entries

• License Holder

SBS Worldwide, Atlanta, GA December 2012- September 2013 Import Manager

• Responsible for Import Department

• 3 Direct reports

• Knowledgeable in all aspects of Freight forwarding

• Rate quoting / RFQ’s

• Responsible for maintaining compliance with Customs

• License Holder

Senator International, Atlanta, GA August 2011- October 2012 Operations Manager

• Responsible for Import, Export and Warehouse

• 3 Direct reports 12 Indirect reports

• Knowledgeable in all aspects of Freight forwarding

• Responsible for maintaining compliance with Customs

• License Holder

DB Schenker, Atlanta, GA April 2011 - July 2011

Ocean Import / Key Account Manager

• Manage a staff of 15 Employees

• Responsible for Ocean Import and Key Account Depts.

• Responsible for maintaining Compliance with Customs

• Knowledgeable in all aspects of Freight forwarding Hellmann Worldwide Logistics, Atlanta, GA June 2007-April 2011 Operations Manager

• Manage a staff of 11 Employees

• Responsible for Import and Export Depts.

• License Holder for the Atlanta Office. Responsible for maintaining Compliance with Customs, TSA and FMC. • Knowledgeable in all aspects of Freight forwarding

• Rate Quoting / Assisted in RFQ’s

AFC Worldwide Express, Atlanta, GA April 2005-April 2007 Air Export Manager

• Responsible from Quote to Shipping

• Able to arrange export of shipment from anywhere in the US

• Met with Air Carriers to negotiate contract rates I.F.F., INC, Atlanta, Georgia May 1996 – November 1999 January 2004 – April 2005 Ocean / Air Import Coordinator

Air Exports

Air Export Manager

• Prepare and present Documentation to Customs clearance department

• Handled all aspects of Ocean Import including Full Container Loads (FCL), Less than Container Loads (LCL), Container Tracking, Delivery coordination and confirmation

• Acquired CHB License in March of 1999

• Handled all aspects of Air Freight Exports, Managed staff of 3

• Maintained high level of Customer Service and punctual billing Nissin Customs Service, Atlanta, Georgia November 1999-January 2004 Licensed Customs House Broker

Customs Manager

Opened Atlanta Branch

• Prepared and presented Entry Documentation to US Customs and Border Protection for importation of Commercial and Non-Commercial products into the U.S.

• Classify commercial goods of all types with relevance to General System of Preference (GSP) and US Trade Agreements • Prepare HTSUS Classification recommendations for future importation of commodities and provide current US duty rates and related Customs Regulations

• Trained new Brokerage Employees from ground up

Cargo Brokers International, Atlanta, Georgia August 1994-May 1996 Break Bulk – Air / Ocean

Promoted to Import Manager March 1995

• Handled Air and Ocean Import documentation, Invoicing as well as processing Agent Payables

• Customer Service for key accounts

• Customs Entry writer

• Sales for current accounts

• Managed department of 5

Expeditors International, Atlanta, Georgia November 1991 – August 1994 Break Bulk – Air / Ocean

Customs Entry Writer

• Air Import Break Bulk

• Invoicing files / Agent Invoice processing

• Entry Writer trainee

• Ocean Import Break Bulk

SUMMARY

Goal Driven, Motivated, Team Player, “Can Do” Attitude REFERENCES

Available upon request

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