Lafayette La, *****
*************@*****.***
Andrayia M. White
SKILLS
● Customer service-oriented
● Strong client relations
● Strong customer service
● Proficient in cash management
● Management skills
● Sales- Up selling/ Cross selling
● Rapid data entry skills
● Cash handling expertise
● Strong under pressure
● Reliable
● Responsible/ dependable
EXPERIENCE
KOK Wings and Things, Lafayette /New Iberia — Assistant Manager/ General Manager
March 2022- PRESENT
As General Manager I am responsible for running day-to-day operations and guiding general business strategy.I oversee hiring and scheduling staff, tracking cash flow,coaching and motivating employees and setting sales goals for my team while providing a safe and welcoming work environment.
● Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed.
● Respond efficiently and accurately to customer complaints.
● Manage financial reports and maintain a profitable business.
● Source, hire and continually develop team members with training and coaching
● Understand and enforce current HR laws and best practices.
● Grow sales using different tactics and strategies
● Manage and promote the brand
Dreamers Land, Eunice — Teacher/ Assistant directors October 2019- August 2020
As a child care center assistant director I help supervise the daycare facility and watch over children on behalf of their parents. I would help teach kids how to play games, provide early childhood education, and ensure a safe and healthy environment.
● Managing paperwork
● Creating reports for parents
● Collecting payments and writing repcits
● Maintaining positive relationship among staff and parents
● Supervise staff members
● Ensure the child care center’s compliance with both corporate and legal regulations.
EDUCATION
Eunice High School, Eunice,La
August 2016 - MONTH 2020,
● National Honor Society (4 years)
● Student council (4 years)
Treasurer and secretary for student council core team
● Assemble black history program where I opened and closed the program.
● Leadership (2 years)