Sales Associate Customer Service

****************@*****.***

901-***-**** (cell)

Stacey Rogers

Objective

To obtain a career in any field utilizing my past work experience with the opportunity to gain new knowledge.

Experience

February 2013- Present

Baristas/Cashier- Starbucks, Memphis, TN

Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard

Anticipates customer and store needs by constantly evaluating environment and customers for cues.

Provides quality beverages, whole bean, and food products consistently for all customers.

Follows health, safety and sanitation guidelines for all products.

Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

February 2014- September 2015

Environmental Services – Lebonheur Children’s Hospital, Memphis, TN

Performs terminal cleaning procedures of patient rooms and prepares rooms for new occupants; follows isolation procedures in isolation rooms.

Cleans and disinfects all fixtures, floors, mirrors, windows, doors and walls of bathrooms.

Makes supply packs for departments and puts linen stacks in carts for distribution. Takes supply requests and delivers them.

Keeps work areas neat and orderly, cleans equipment and assists with other cleaning duties as assigned.

Keeps records of linen distribution by department; checks floor linens supplies and lists linen use by department.

March 2008- January 2014

Sales Associate – City Gear, Memphis, TN

Maintained a neat and organized stock room

Assisted with distribution of daily shipment

Operated cash register

Provided customer service and met daily sales quota

March 2005- December 2008

Customer Service- PFS Web, Memphis, TN

Provided quality service to customers via telephone and written correspondence

Provided information about book orders in a timely and efficient manner.

Researched issues and determines corrective actions

Education

Sheffield high school August 2002- May 2005

High school diploma

Additional Qualifications

Ability to operate required equipment in a safe and responsible manner

Client service and public interaction skills

Decision making skills

Team building

Effective verbal and listening communications skills

Ability to read and write to record pickups and maintain daily

Deal with the public in a positive, courteous and respectful manner

Demonstrate sound work ethics

References Available Upon Request

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