Customer Service Supply Chain

Monique Simon Hargreaves

Gaithersburg, MD • 301-***-**** • *****************@*****.***

Senior Purchasing & Procurement Specialist

Senior purchasing professional with over 12 years of experience supporting effective supply chains. Provide subject matter expertise that achieves cost reductions, quality increases, and improved ability to quickly adapt to supply chain disruptions. Possess strong knowledge of federal acquisition regulations (FAR) and many computer software applications, including CostPoint, Oracle, Deltek, SAP, Ariba, PeoplsSoft, DocuSign and Excel. Familiar with international business protocol, standards, and regulatory requirements in many jurisdictions.

Key Skills and Abilities

Strong Customer Service

Purchasing & Procurement

Administrative Management

Global Supply Chain Management

Maintenance, Repair & Operation

Fluent in Hebrew

Vendor Sourcing & Management

Pricing Optimization

Cost Analysis

Financial Reporting

Process Improvements

CostPoint, Oracle, and Deltek

SAP, Ariba & DocuSign

Microsoft Office (Advanced Excel)

FAR, NFAR, & DFARS Regulations

International Regulations

Research supply chain operations, recommend solutions or strategies, and complete purchasing activities while supervising others in the same. Optimize supply chain operations and reduce overall procurement costs by matching specifications and raw material needs with appropriate vendors and negotiating favorable pricing/terms. Demonstrate expertise in the purchasing of pharmaceutical goods, electronic and optoelectronic components, PCBs, custom fabrications, cable assemblies, communications systems, and MRO goods/services.

Collaborate with senior stakeholders, including manufacturing engineers and supplier representatives

Review engineering or production specifications to identify raw material, component, and related supply needs

Evaluate and select suppliers to ensure a diverse and reliable supply chain featuring favorable pricing and terms

Oversee proposals and quotes while negotiating directly with vendors and approving pricing and terms

Manage vendor relationships to verify compliance with contract terms, company policies, and desired business practices

Initiate and track status of purchase orders to enforce contract terms; quickly resolve billing and delivery disputes

Maintain necessary records of material movement through supply, manufacturing, and inventory cycles

Train and mentor junior colleagues while reviewing their work for accuracy, completeness, and integrity

Implement new systems or processes to reduce administrative costs, streamline purchasing activities, and increase productivity

Relevant Work Experience

ACDI Buyer 8/2017 – 3/22

Purchase for bid winning. Electronic components, PC Boards assembly, metal, and unique material to support program activities. MRP and MRO. Solicit price quotes and purchase goods and services. Meet and greet customers, Answer incoming calls. Entered and approved purchased/payable invoices. Carry out and track purchasing activity through procurement Manfact Database info records, and Excel.

Digital Management, Inc, Buyer 5/2017 – 07/2017

Contracts : Support all federal and commercial for Project/Contracts. Solicit price quotes and purchase goods and services in compliance with the FAR. Build and maintain federal compliance files in accordance with FAR regulations. Purchase material and services on P-Card. Maintain and reconcile procurement log monthly to provide AP for payment. Update and maintain Rep and Certs database. Work with Deltek CostPoint.

C.R. International Buyer / Admin 10/2016-03/2017

Prepared bids to purchase standard and non-standard materials, Purchased for bid winning. Electronic components, PC Boards assembly, metal and unique material to support program activities. Maintained customer files, prepared and mailed shipping invoice. Meet and greet customers, Answer incoming calls. Entered and approved purchased/payable invoices.

Aerotek Employment Agency Procurement Buyer 11/2015- 05-2016

Contracted to Medimmune/Astra Zeneca to lead procurement activities for goods/services in support of pharmaceutical development and clinical operations. Communicate and coordinate with internal business units and external vendors to determine needs, optimize pricing or terms, and sustain the supply chain. Carry out and track purchasing activity through procurement platforms and tools including Ariba, SAP inforecords, and Excel.

Evaluated requisitions for accuracy in suppliers, production description, price, and lead times

Performed market analysis and monitor supplier performance to ensure a diverse and effective supply chain

Setup suppliers and analyze information to ensure compliance with global regulations, customs requirements, and standards.

AECOM/URS Federal Buyer II 07/2014 – 02/2015

Evaluated proposals and prepared bids to purchase standard and non-standard materials, electronic components, computer hardware, and software licenses to support program activities. Organized purchasing records according to Federal Acquisition Regulations (FAR) and advised co-workers on using government approved purchasing systems.

NAFCO Seafood Distributor Office Administrator 05/2012 – 06/2014

Oversaw administrative operations via staff assistance, customer service, and management of accounting functions. Researched customer service issues and recommended mutually satisfactory resolution within authority limits, worked closely with key personnel as assistant on special projects or research requests, and administered A/R and A/P functions.

Sparks Group Senior Buyer II 11/2011- 03/2012

Contracted to American Institutes for Research to managed Annual Services and supply purchase orders (including cleaning services, coffee supplies, kitchen supplies, plumbing services, office moves, storage facilities, computers, etc.) for AIR locations across the country.

Stinger Ghaffarian Technologies (SGT-Inc.) Senior Buyer 07/2010 – 09/2011 2010 - 2011

Purchased standard and non-standard material, electronic components, computer hardware, software licenses, maintenance, and professional services for SGT and in support of NASA contract. Prepared bid packages for program activities, analyzed and evaluated proposals. Maintained purchasing records while complying with Federal Acquisition Regulations.

Trax International Senior Acquisition Specialist 11/2007-06/2010

Purchased standard and non-standard materials, electronic components, computer hardware, software licenses, maintenance services, and professional services in support of NASA contract. Prepared bid packages and evaluated proposals to optimize supply chain activities while complying with Federal Acquisition Regulations. Trained and mentored junior colleagues to ensure their understanding of expectations and standards.

JDSU/ACTERNA Senior Buyer 07/1980- 09/2007

Formerly TTC. Sourced, negotiated, and procured MRP volume buying of electronic components, cable assemblies, printed circuit boards, custom metal fabrications, supplies, and services for production and MRO requirements. Negotiated reduction of costs and lead times with approved suppliers. Trained and supervised new buyers across all commodity segments. Planned, developed, and implemented successful global supply chain procedures that achieved significant cost savings.

Education & Training

Undergraduate Coursework, Montgomery College

Hebrew University Jerusalem Israel

CPIM Training, APICS

Buying, Inventory & Operations Control Training, American Management Association

Front Line Leadership Training, Zenger-Miller

Practical Negotiation Skills Training, Clemson University

Effective Negotiation Seminar, Karrass Course

Certifications : ITAR Export Control Certification, Trax International for NAS Certified in Production and Inventory Management (CPIM), APICS

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