Data Entry Front Desk
Resume:
Diana Karina Gomez
Garland TX, 75040
***********@*****.***
Objective: Obtain an interesting position with an organization that will effectively utilize my excellent bilingual communication and problem solving skills.
Experience
House wife 06/2016 to Present
Raising my children and managing the house budget and doing Administrative Asst/Accounting
Duties included: Answering phones, data entry, meeting with contractor, setting appointments, bookkeeping, accounts payable and receivable, advertising, general clerical duties, daily correspondence, voicemails and e-mails, faxing, filing, ordering supplies, sales etc.
Bank of America Addison 4/11 to 5/2016
FORECLOSURE SPECIALIST
Duties include: Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed Responsibilities also include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, and determining appropriate course of action. Completing different task that are requested from the attorney’s office for the completion of the foreclosure process, as follow Holds Awaiting For approval, Holds Approved, Issues Awaiting, Issue Approved, Additional Fee Request, Escalated Request, and AITNO.
Recent cross trained in the Bids department. Train on how to complete bids and
Disys Temp Services (Bank of America) -11/2010 to 4/2011
LandSafe
Johnson Bros Bakery Supply-06/2009 to 11/2010
Administrative Asst/ Customer Services
Duties include: Answering multiple phone lines, data entry, a lot of ten key, customer service, greeting, daily filing, faxing, and scanning, daily invoicing, taking customers orders, bookkeeping, entering new customer’s information into the system, assisting salesmen with orders, translator in vendors meetings, weekly reports and end of the month inventory.
Embassy Suites Hotel- 5/2008 to 05/2009
Accounting/ Human Resources
Duties include: Assisting with daily reports, audits, manager meetings, inventory, accounts receivable, translating at employee meetings and parties and for all Spanish speaking associates, help plan hotel functions, bookkeeping, help with orientation of new employees, relieve front desk personnel, oversee housekeeping upon request, food and beverage relief when needed, co-secretary for CARE committee, Certified State Notary functions.
Mosser Mallers PLLC-Lawyers 11/2006 to 5/2008
Front Desk Representative/ Legal Assistant
Duties included: Answering multiple phone lines, data entry, customer service, greeting, filing, opening and dropping off daily correspondence with a work copy to the proper attorney on case, checking of daily voices mail messages making appointments for clients, enter new clients personal information into the system, organizing new client files and papering of the correct folders, billing, faxing correspondence to other law firms, maintaining a clean environment for daily use, and personal assistant to other attorney in the law firm and the general clerical front office duties. Certified State Notary functions.
Gomez Roofing Company 01/2005 to Present
Administrative Asst/Accounting
Duties included: Answering phones, data entry, meeting with contractor, setting appointments, bookkeeping, accounts payable and receivable, advertising, general clerical duties, daily correspondence, voicemails and e-mails, faxing, filing, ordering supplies, sales etc.
Wyndham Hotel and Resorts 09/2003 to 10/2006
Guest Service Manager & ByRequest Manager
Duties included: Supervising of shifts, training of employees, weekly scheduling and overseeing of daily duties like data entry, switchboard, cashier, customer services, guest issues, reservations and bookkeeping, taking care of the house VIP's, cross trained in accounting, human resources, housekeeping, sales, and other departments along with the general clerical front office duties.
First Call Staffing Agency 05/2002 to 09/2003
Front Desk Representative
Duties included: Answering multiple phone lines, data entry, customer service, making interviews and testing with all new enrolled employee's and dispatching them to any company that needed any short time services.
Double Tree Hotel 1/2001 to 05/2002
Front Desk Agent
Duties included: Answering multiple phone lines, data entry, reservations, cashier, customer services, bookkeeping, and training of new employees, and Manager on Duty on the weekends.
Radisson Hotel 01/1999 to 01/2000
Front Desk Representative
Duties included: Data entry, switchboard, cashier, customer services, reservation and guest greeting, bookkeeping, taking care of VIP'S and general clerical duties.
Resident Inn by Marriott 01/1997 to 12/1998
Front Desk Representative
Duties included: Data entry, switchboard, cashier, customer services supervising of front desk area, bookkeeping and general clerical.
Special Skills
Can fluently read, write and speak Spanish. Strong knowledge of Microsoft Word, Graphics and Excel programs, as well as various accounting software programs.
PROGRAMS
System 21 Quicken Books
Fedlio Time Slips
Time Matters HQ
OnQ TimeSaver
Education
Bridge City High School Location Orange, Texas
(References Available Upon Request)
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