Operations Manager Assistant

Mohammad Shahbaz Khan

House NO. B-**/** Kokharapar No.5 Malir Extition Colony Karachi

**********@*****.***

Contact: 032*-******* /031*-*******

Curriculum Vitae

OBJECTIVE

To obtain a challenging career and responsible position in the field of Management where I can utilize my talent and skills leading to grow opportunities within the company. I am highly motivated, confident and reliable person with pleasant personality. Quite straightforward and compose a friendly disposition with good sense of humor. I am confident decision maker and effective problem solver, able to work well under pressure either as an individual or a part of team. Have an excellent communication and presentation skills with individuals at all level.

QUALIFICATION

Bachelor of Commerce

2008, Karachi University

Intermediate Commerce

2003, Intermediate from Jamia Millia Degree College (Malir Karachi)

Matriculation Science (S.S.C)

2001, Matriculation Science from Govt Boys Asif School Malir Kalaboard (Karachi)

COMPUTER SKILLS

Microsoft Office Package

MS Word MS Excel Email MS Outlook Power Point

Knowledge of OS’s

Microsoft Windows 10,8,7

PROFESSIONAL EXPERIENCE 16 YEAR’S

In Cyber Track as Operations Manager (2021 – Present)

In iTecknologi Pvt Ltd. as an Auto Registration (Sr. Supervisor) (2018 - 2021)

In Falcon-i Pvt Ltd. as an Auto Registration (Sr. Supervisor) (2014 - 2018)

In Cyber Track (Assistant Manager) (2012 - 2014)

In CM Group of Companies Eagle Eye Track (Operations Manager) (2011 - 2012)

In Universal Track Pvt. Ltd, Representative (Mengal Brother’s Transport’s)

(2008 - 2011)

In Vehicle Tracking as a base attendant (Customer Services) (2007 - 2008)

In T.N.T worldwide express as an Operations Assistant (2006 - 2007)

Brief Description:

Looking after the corporate clients, coordinating with front and technical

Department filling, maintaining record making format reports and

Follow up.

Making non-responsive sheets of vehicles and maintaining customer complain

Log. Prepare and Maintain filing records.

Calling customers and making appointments and maintaining call log.

Drafting of letter and general corresponding.

Follow up indoor, outdoor complaints. And all Pakistan stations report.

Making complain Record and Progress report of Department.

Major Responsibilities:

Snatching cases handling (All over Pakistan).

CRSM Operational activities over Pakistan

Devices Installations & Redo’s

Customer Satisfaction and Hospitable

Call Devices Configurations

Team Management

Office Management

Control Room Care

Emergencies Responses

Shifting Arrangements

INDUSTRIAL & OFFICIAL SKILLS

Good Interpersonal Skills.

Proficient in public relations and public affairs.

Good Communication Skills.

Trouble shooting in application software.

Maintain records of business transactions and other office activities.

Maintain general correspondence files.

Prepare data and produce different weekly, fortnightly and monthly reports.

PERSONAL PROFILE

Father’s Name: Mohammad Hanif Khan

N.I.C No: 42501-7102999-5

Date of Birth: 18-03-1985

Religion: Islam

Nationality: Pakistani

Domicile: Karachi

Marital Status: Married

REFERENCE

Available on request.

Contact this candidate