Wendy Biondi

BRANCH AMBASSADOR - CAPITAL ONE BANK

Lynbrook, NY 11563

advm2v@r.postjobfree.com

516-***-****

• Meticulous Branch Ambassador / Banker. Effective and efficient in all banking / teller transactions, including but not limited to incoming and outgoing cash deposits, cash forecasting, managing branch cash supplies, managing vault cash, all dual control responsibilities, organizing events, multi-branch ambassador experience, educating customers on digital products, shift scheduling, customer service.

• Certified Notary Public

• Highly self-motivated with a solid work ethic and a proactive and collaborative team player. Highly organized and solution driven. Skilled at multi-tasking while maintaining a strong emphasis on detail. Exceptional writing, proofreading and copy editing abilities. Proficient in Microsoft Word, Excel and Outlook Calendar. Excellent at managing day to day administrative tasks including typing, responding to emails, managing executive and personal calendars. Adept at reconciling and submitting monthly expense reports. In charge of coordinating international and domestic travel logistics including flight itineraries, hotel rates, reservations and car services. Able to organize meeting logistics including booking and prepping of conference rooms, organizing catering, providing conference call details, taking notes and welcoming external guests. Over 2 years of banking experience and 25 years of experience in executive administration.

Authorized to work in the US for any employer

Work Experience

BRANCH AMBASSADOR

Capital One - Lynbrook, NY

Present

• First point of contact for Capital One clients and provide a positive first impression through friendly and efficient customer service

• Perform efficient and accurate banking transactions including, cash fir saying and managing cash supply for branch, incoming/outgoing cash deposits, and maintaining branch vault cash, all dual control responsibilities, supply ordering, organizing events, shift scheduling

• Identify referral opportunities for new products and services based on client’s financial goals

• Educate clients on digital and self-service opportunities offered by Citi

• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets

• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed

• Maintain working knowledge of client accounts as well as new and existing products and services offered.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Certified Notary Public

EXECUTIVE ASSISTANT (TEMPORARY)

OGILVY PUBLIC RELATIONS - New York, NY

November 2016 to November 2017

• Executive Assistant to Global CCO and Managing Director of Media Influence

• Manage day to day executive duties including calendar scheduling, correspondence and all client interaction

• Responsible for coordinating all international and domestic travel

• In charge of organizing national meetings which includes coordinating arrangements for external executives, prepping and booking conference rooms and booking catering

• Ensure priorities are managed and daily and long term requests are addressed

• Responsible for reconciling and submitting all monthly expenses and reports through internal expense system for Global CCO and team members

• General office duties

DIRECTOR/FREELANCE

GAMBINO INFORMATION SERVICES

February 2007 to April 2013

PART TIME/COUNSEL

• Executive Administrator

• Report writer

• Oversees report format and hard copy reports sent to clients

• Client interaction regarding reports and services

• Some in house investigative work

EXECUTIVE ADMINISTRATIVE ASSISTANT

KERN INFORMATIVE RESOURCES

July 1988 to February 2005

• Assistant to CEO of company

• Managed staff of 20

• Recruited employees and trained staff

• Heavy word processing, report writing, editing and proof reading

• Extensive report writing experience ranging from hundred page reports to brief summaries

• Balanced numerous executive duties ranging from coordinating appointments to meeting with clients

• Maintained confidential records and files

• Assisted in developing company invoice format

• Skiptracer, in house investigator, some surveillance work

• General administrative duties

INVESTIGATOR

TMI Investigations - Flushing, NY

April 1999 to September 2002

• In house Copyright Investigator

• Worked closely with CEO on cases, reports and office management

• Report writer, proofreader

• Heavy word processing

• Some surveillance work

Education

Some College in Liberal Arts

QUEENS COLLEGE - Queens, NY

1993 to 1995

Skills

• Data Entry

• Office Management

• Word

• Scheduling

• Outlook

• Bank Teller

• Customer Service

• Guest Service

Certifications and Licenses

Notary Public

Contact this candidate