Franchesca Ramirez

Shavano Park, TX *****

advly7@r.postjobfree.com

+1-210-***-****

To secure a permanent position with an established and reputable Real Estate Company, where i can utilize my negotiation, management, people, public speaking, and sales skills. Add a level of professionalism and consistency to both client relations and property operations. Authorized to work in the US for any employer

Work Experience

New Home Sales Associate

CENTURY COMMUNITIES - San Antonio, TX

January 2022 to Present

• Develop an in-depth knowledge of the competitive marketplace, including product knowledge, homesite location, sales, advertising and demographics.

• Maintain working knowledge of company floor plans, options, and HOA information.

• Network with real estate agents in the surrounding area.

• Coordinating Home Buyer walk thru.

• Prospecting, create ads, marketing & promoting the community via social media.

• Work & communicate effectively with customers & team-members.

• Periodically gather data and prepare reports for management review.

• Work with all departments to ensure accurate and timely information is passed along to clients.

• Provide excellent customer service to prospective buyers.

• Thoroughly document the transaction, manage progress, home options and construction.

• Assist in making prospective buyer appointments with design center, mortgage, and key inspection.

Bilingual Home Sales & Leasing Specialist

Yes! Communities - San Antonio, TX

October 2018 to March 2021

• Greet, prequalify, tour and follow up with prospective homeowners.

• Submit credit and criminal background checks, as well as submit application to third party lenders, and clear conditions to help with the approval process for financing, loan assumptions, broker deals and rental conversions.

• Do Live Facebook feeds on all available homes.

• Create add campaigns and promote on social media.

• Inspect all new homes for structural and cosmetic defects and submit claims directly to manufacturer's warranty department.

• Assist future homeowners with the home buying process.

• Perform closings on sold homes.

• Notarize closing documents

• Overnight closing paperwork to third party lender's, collect earnest money, as well as monies of sale of home.

• Order collateral reviews and closing documents.

• Monday makeready reports.

• Convert renters into homeowners.

• File eviction on defaulted renters or homeowners.

Home Sales Consultant

Clayton Homes - San Antonio, TX

February 2018 to October 2018

• Developed expertise in the areas such as finance mortgage concepts, product, sales acumen, sales mortgage, presentation and current market.

• Processes applications-maintained customers files and provided timely follow up with prospective buyers via company's CRM system.

• Participated in all sales meetings, training opportunities and other company functions.

• Reported to Home center manager.

Community Property Manager

Sol Apartments - Balcones Heights, TX

June 2016 to July 2017

• Effectively manage the daily operations of community.

• Provide a quality living experience to each resident.

• Handle rent collections post rental payments and make bank deposits.

• Inspect apartments for the move-in/move-out process.

• Planned monthly resident functions to ensure resident retention.

• Perform payroll functions for staff.

• Ensure all maintenance requests are completed in a timely manner.

• Walk community daily to ensure a clean and welcoming environment.

• Prepare weekly and month end reports.

• Ensure that all site operations are in compliance with company policies and procedures.

• Prepare all legal documents, file for evictions/ Rit of possessions, and represent landlord in JP court.

Bilingual Leasing Extraordinaire

MC Residential - Castle Hills, TX

November 2012 to April 2015

• Maintain thorough product knowledge of the property, sister properties, and competitors.

• Assist with advertising available units on social media, update listings on multiple listing sites, and design ads.

• Provide information on availability, and on-notice units to potential renters. • Ensure guest cards are completed, entered into the property management software, and follow up with all prospects.

• Assist customers in understanding the qualification criteria, privacy policy, and lease agreement.

• Screen applicants on credit and criminal, collect deposits, handle leasing applications, contracts and renewals.

Bilingual Leasing Specialist

BG Staffing / Hire Priority Staffing - San Antonio, TX August 2010 to November 2012

• Go to assigned properties and perform all leasing duties.

• General clerical assistance, including, but not limited to, answering phones, taking messages, greet, pre-qualify and tour prospective residents, as well as manage the facilities daily resident maintenance requests in property management software.

• Code invoices, download, scan, re-name, save and create files.

• Weekly market surveys.

Bilingual Leasing Manager

Lincoln Property Company - San Antonio, TX

November 2007 to June 2008

• Create and implement marketing strategies and schedules.

• Approve all files, credit and criminal background checks, as well as verify employment and rental history.

• Create, follow up, and close out maintenance requests.

• Implement and train leasing agents on product knowledge, management policies and software.

Apartment Locator / Realtor

Texas Apartment Locators - San Antonio, TX

March 2005 to February 2006

• Maintain product knowledge and trends within the San Antonio Housing Market.

• Greet, pre-qualify, and tour prospective residents at qualified, selected apartment communities.

• Accounting and Invoices.

• Make people happy everyday with apartment placement.

• Issue and deliver gifts/ gift cards to multiple clients and properties.

Property Manager

Virtu' Management LLC - Castle Hills, TX

November 2002 to September 2004

• Multi managed all aspects of running two apartment communities.

• Collections, deposits, evictions, invoices, payroll, schedules, reports, resident relations, retention, and vendors

• Code invoices, download, scan, re-name, save and create files.

• Maintained a low Delinquency.

• Prepared Budgets, Weekly and Month end reports.

• Approve paperwork for submission to San Antonio Housing Authority.

Education

Certification in CAM (Certified Apartment Manager} National Apartment Association - San Antonio, TX

License in Real Estate (Inactive status)

San Antonio Board of Realtors - San Antonio, TX

Certification in NALP Certification

State of Texas Manufactured Housing Licensing - Austin, TX

Certified in Notary Public

American Association of Notaries - Houston, TX

Skills

• Account Management

• Marketing

• Microsoft Outlook

• Yardi

• Property Leasing

• Property Management

• Fair Housing Regulations

• CRM Software

• Budgeting

• Accounts Payable

• Event Planning

• Public Speaking

• Accounting

• Office Management

• Administrative Experience

• Financial Report Writing

• Credit & criminal background (10+ years)

• Payroll

• Tax Experience

• Accounts Receivable

• Human Resources

• Negotiation

• Pricing

• Research

• QuickBooks

• Personal Assistant Experience

• Conflict Management

• Management

• Recruiting

• Relationship management

• Market Analysis

• Product Management

• Social media marketing

• Quality control

• Construction inspection

• Vendor management

• Marketing management

Languages

• Spanish - Fluent

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