Tami V. Marsch

201-***-****

advlw0@r.postjobfree.com

Conscientious, highly dependable professional seeking remote employment in an organization in need of an individual with a lengthy successful record working independently through self-management in a remote setting who thrives in fast-paced roles requiring a broad skill set, keen attention to detail & an apt for remaining organized while multitasking with ease. Accomplishments include: being recognized for optimizing data entry & report analytic tactics allowing for the use of realized metrics to encourage a successful student life cycle for students, staff, & the institution as a whole; consistently supporting opportunities for engaged learning & meaningful interactions; utilizing critical thinking to develop sound decisions & initiate appropriate courses of action Proven team player with the ability to work with people at all levels of an organization. Exceptional communication skills, technologically savvy. Experience

Robert Frederick, CPA / Accounting Specialist/Bookkeeper (Remote) Oct 2016 - Present

- Maintained accurate financial data/historical records using Quickbooks & Excel

- Researched, assessed, prepared & presented financial reports, including audits, information used to forecast, & those in the general accounting cycle, for projection & variances on a quarterly basis

- General bookkeeping duties: reduced financial discrepancies by verifying & approving invoices, guaranteeing precise on-time payments for employees & vendors (AP); performed monthly bank reconciliations; ran reports to identify allocation amounts & created appropriate journal entries; created/compiled aging reports to identify outstanding AR accounts

- Assisting with duties associated with payroll & personal & corporate tax filing Reason for leaving: The CPA is transitioning into retirement Educational Testing Services / Scoring Professional (Remote) Nov 2015 -Feb 2020

- Evaluated written & spoken responses for various testing programs using a predetermined rubric Reason for leaving: Work flow significantly negatively impacted by Covid-19 starting Dec. 2019 Argosy University / Director of Student Services (San Diego, CA & Ontario CA) Dec 2015 - Dec 2017

- Created an internal system to extract, organize & track key student success metrics resulting in a simplified & precise data set providing analytic forecast reasoning

- Constructed program scheduling tracks to optimize utilization of resources (faculty, classrooms, technologies), regulate projected course sizes, & streamline the registration process

- Collaborated with enrollment to complete prospective students’ files & perform quality checks on them before officially admitting (Salesforce, Workday)

- Audited 1000+ degree plans annually to ensure appropriate degree program progression/enforce course prerequisites

- Boosted employee motivation & overall job satisfaction rates by clarifying misunderstood directions & resolving conflicts affecting performance quickly & efficiently thus reducing advisor turnover

- Notified student-facing staff of university changes impacting student schedules or student standing

- Arbitrated & resolved escalated issues & student grievances

- Increased school registrations over 30% with improved promotional approaches, outreach strategies & engagement plans

- Assisted faculty & staff in duties such as teaching classes, conducting orientation programs & issuing transcripts

- Ensured regulation compliance (ex. FERPA)& meeting of accreditation standards Reason for leaving: Institution was asking me to do unethical things so I resigned (school has since closed) Tami V. Marsch

201-***-****

advlw0@r.postjobfree.com

California College San Diego / Full-time Faculty (San Diego, CA & Remote) Mar 2013 - Nov 2015

- Authored & administered all components of the in-person & online LMS classroom for courses in various business, psychology, & college & career success topics with classes of up to < 50 students (Blackboard, Canvas, Moodle)

- Dedicated up to 8 hours per week providing academic support & tutoring to struggling students Reason for leaving: Company ran into financial trouble, cut all staff’s hours to part-time & implemented an inconsistent schedule (school has since closed)

Ashford University / Lead Student Advisor (San Diego, CA) Jul 2009 - Mar 2013 Promoted from Academic Advisor August 2010

- Actively managed student data integrity: ensured accurate & detailed notes in CRM (CampusVue) for self

& team of 10-12 advisors, each with a caseload of 400-800 students

- Advised a diverse array of students across core, military, & graduate populations academically & financially

- Developed over 25 training tools simplifying SOPs & outlining best-practices instrumental in reaching individual, team & organizational goals

- Chosen above 200+ advisors for consistent travel to Denver office as new hire trainer

- Communicated ideas for policy &/or procedure improvements that contribute to the betterment of the university & improve the student experience

Reason for leaving: Offered a teaching position at California College San Diego Ashford University / Teaching Assistant (Remote) Nov 2009 - Feb 2011 University of San Diego, School of Law/Registrar Assistant (San Diego, CA) Aug 2007 - Apr 2009

- Retained accurate & complete records: course registration, grades, commencement details (diploma orders, event assistance, etc.), graduation & alumni statistics, correspondence specifics

- Allocated executive tasks & managed complex calendars for the Dean & administrative functions

- Fulfilled formal degree verifications for potential employers & government agencies Reason for leaving: This was a temporary position

Education

Master in Business Administration

American Public University, Charles Town, WV

Master of Science – Psychology

California Coast University, Santa Ana, CA

Bachelor of Arts – Communications, Sociology

University of Arizona, Tucson, AZ

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