Jason Rose

*** ******* **** *** **

Lindenhurst, IL 60046

262-***-****

advlvw@r.postjobfree.com

Summary of Skills:

Expect in multiple computer skills. Proficient and fast at determining problems and figuring out the solution(s). Able to work at fast pace environment with no issues, can work under pressure with little to no issue.

Work Experience:

Abbvie/Mind Lance

Desktop Technician (Oct 2022 – Present)

Manage incident queues, troubleshooting hardware and software for laptop and desktop computers, prioritizing work base on SLA guidelines.

Manage and troubleshoot network connectivity with TCP/IP

Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.

Ensure that employees used network and Internet privileges appropriately and manage network bandwidth requirements.

Complete high-level operating system repairs, accomplish advanced virus removals, data migrations and systems backup.

National Gypsum

Kiln Operator (Jan 2020 – Present)

•Inspects his tools and equipment for malfunction, wear, defective parts, waste materials and calibration issues; and performs cleaning, oiling and adjustments, as necessary.

•Discovers an equipment problem that might cause production delays or damage.

•He monitors the kiln and adjusts temperature or ventilation, as needed.

Connection/Grainger.

Desktop Support Analysis 2 (July 2018 – Oct 2019)

•Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrade.

•Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.

•Analyzing and making recommendations for hardware and software standardization

•Creating user accounts and managing access control based on company policies

INT Technologies/RackSpace

Data Center Technician 2 (February 2018 – July 2018)

•Properly install and maintain of data center devices and processes, such as servers, or some specific software that are required for the job.

•Manage and perform all critical and non-critical processes and participate in various predictive maintenance programs.

•Administer all emergency backup and ensure no interruptions in daily operations.

•Maintain, run, terminate all CAT5/6 cabling with cable management tray.

•Run and maintain fiber optic cable.

•Maintaining proper P2P for client’s devices after installation of equipment.

Primex Family of Companies

PC Support Technician (June 2015-Feburary 2018)

•Build new Laptop/Desktop for end users.

•Troubleshoot any end user issues.

•Maintain Exchange/Active Directory servers.

•Troubleshoot network issues with servers, switches, and routers.

•Repair/Troubleshoot/Replace parts for printers from small desktop to large format.

•Daily use of Active Directory.

•Use of Office 365 and Office 2007-2013

Leading Edge Solutions

Network Administrator (August 2014-May 2015)

•Build and maintain servers, PC's and other various IT equipment.

•Install network cable at client locations.

•Travel to various locations to troubleshoot network, hardware, OS issues with servers, switches, and routers.(HP, Dell, NetGear, Cisco)

•Troubleshoot end user desktop, laptop, and tablet issue.

•Troubleshoot/repair printers(HP, Lexmark, Kyocera, Dell)

•Remote into end user PC's to troubleshoot issues.

•Knowledge with configuring/troubleshooting and using Active Directory.

•Knowledge using Exchange Servers to configure user email address.

Department of Defense/ Great Lakes Police Department, IL.

Security Officer (October 2011- August 2014)

•Work gate entrances and various buildings needing security personnel

•Complete identification checks on those entering the naval base as well as run vehicle license plates

•Monitor individuals that are entering/leaving secured buildings

•Complete patrols of naval base grounds on foot and with vehicles

•Monitor closed-circuit televisions

•Complete annual training as required

•Participate in overtime as needed by the base

United States Marie Corps, CA.

Machine Gunner (2003- 2007) Corporal E4

•Tactical employment of various guns

•Provide direct and indirect fire support to units

•Participate in specialized training as required in various locations

•Participated in Operation Iraqi Freedom

Education Details:

Certifications:

Computer Systems Institute- Illinois

Comptia A+

Microsoft Certified Professional

Microsoft IT Professional

Pursuing Network+ and Server +

Knowledge:

Operating Systems: Windows 10, Windows 7, Windows vista, Windows xp, some Ubuntu,

Microsoft Office: word, outlook, power point Networking: Tcp/ip, lan, ftp, sftp, wifi, Voice and Data Structured Cabling, Residential Networking Antivirus, Antimalware: McAfee, Norton, Avast, Malwarebytes

Desktop & Laptop PCs: Many different types of models from Hp, Dell, Acer, Compaq AdobeProducts: Dreamweaver, Photoshop

E-commerce: OsCommerence, OpenCart

Languages: HTML, some PHP, CSS

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