Selling Manager

April **** - Present

October **** - January ****

AMY GABUAN RIZON

+639********* OR +639*********

********.**@*****.***

Experience

The SM Store-Delgado

Selling Manager

** ***** ** ********** **rvice

1st areas of assignment were Boys Teen’s Wear and Snack Exchange departments Manage a 910 sqm selling floor area and 198 sqm warehouse comprised of Shoes & Bags departments

Handle 67 personnel and 35 brands including Skechers, Converse, Fila, Vans, Nike & Adidas

Prepare reports on sales volumes, merchandising and personnel matters Establish manpower scheduling and monitors accomplishment of assigned work Manage customer interactions which includes in-store and on-line (via Call to Deliver service). Resolve problems that arise, such as customer complaints Proficient in the following computer system applications (Business Intelligence, MMS, FSR WMS), Microsoft Office, Microsoft Outlook, Teams, Viber and Telegram Conduct screening, training and orientation to newly hired selling personnel Act as Branch OIC during the absence of the Branch Manager December 2022 MTD Sales achievement at 103% to Plan & 29% Growth Year-to-date at 124% to Plan & 54% Growth; with consistently hitting monthly sales plan since March 2022

Hit plan during the 3-day Sale event held in May 2022 at 102%PL and this November at 106%PL

Posted low shrinkage of -0.30% during TY annual physical count inventory on May 26 and October 19

Able to consecutively close 300K wholesale transaction of bags in 2017 to 2019 SM-City Bicutan

Selling Supervisor

Supported Manager in the daily operations of the departments Handled Women's Shoes, Kid's Shoes and Bags Departments Checked daily attendance of both outright and consignors Prepared violation or incident reports of employees (ex. Timekeeping and Job-related violations)

Built customer loyalty and maintains good rapport

October 2000 - October 2001

June 1999 - June 2000

1999

MIASCOR Cargo Logistics Corp. (Export Division)

Cargo Agent

Prepared and filed documents

Telemarketing

Interacted with forwarders and cargo handlers

Supported Export Manager in the clerical aspect

Pilipinas SHELL - Lapus Installation

Administrative Assistant

Reported to the Depot Operations Head

Organized and maintained up to date and readily available documents. Managed documents and records retrieval process.

Supported ISO 9001 compliance through document management and control. Performed administrative tasks, as needed.

Skills

Leadership and people-management skill

Selling Techniques

Excellent communication skills

Coordinating and excellent interpersonal skills

Education

Western Institute of Technology, Philippines

Bachelor of Science in Computer Engineering

With High Distinction / Recipient: Iloilo City Government Scholarship Achievements & Awards

Completed TESDA - Contact Center NC2 Training on October 11-30, 2021 Trainer's Training for Selling Operations (The SM Store) to conduct orientation to newly hired selling personnel

Basic Air Cargo (With Distinction) MIASCOR Cargo Training Center Graduated With High Distinction in college at W.I.T Iloilo Passed the Government Career Service Professional Exam in 2013 3rd in Rank - Government Career Service Sub-Professional Exam in 1998 1st recipient of Tanging Yaman Award given to Elementary graduates in Assumption- Convent Bo.Obrero

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