***** ******* ***** **** – Katy TX *****

346-***-****

advluk@r.postjobfree.com

CATHY M. NGUYEN

OBJECTIVE Seeking a challenging role as a Court Clerk where I can utilize my extensive experience and skills to support the efficient operation of the court. With seven years of experience in the field, proficiency in Microsoft Office, exceptional organizational and customer service skills, strong communication and fluency in both English and Vietnamese, I am confident in my ability to contribute to a fast-paced work environment and deliver results with accuracy and efficiency.

SKILLS & ABILITIES Exceptional organizational and customer service skills

Proficient with Microsoft Office

Strong oral and written communication skills

Accurate, efficient, and detail-oriented

Excellent team player and can work well individually

Fluent in both English and Vietnamese (verbal and written)

Fast learner with the ability to multitask and work under pressure EXPERIENCE HARRIS COUNTY JUSTICE OF PEACE 5-2 – HOUSTON, TX May 2019 – Present

Court Clerk III

Proficient with Harris County's Odyssey and Justice Information Management System

(JIMS)

Process payments and assist customers with Traffic and Criminal cases

Help process defendants for Traffic First Appearance and Trial Dockets

Assist customers with Traffic and Criminal questions over the phone

Able to process a large volume of warrants and tickets

Prepare notices and subpoenas for Trial Dockets

HARRIS COUNTY JUSTICE OF PEACE 1-2 – HOUSTON, TX

August 2016 - May 2019

Court Clerk I

Processing paperwork such as Resets, Deferred Dispositions, Driver Safety applications, and Time to Pay paperwork for First Appearances and Trial Dockets

Updating and scanning a large volume of files and case records

Interpreting and translating for Vietnamese defendants and clients when required

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Performing other duties as assigned by office management SELF-EMPLOYED – CYPRESS, TX

May 2006 - August 2009

Home Day-Care Specialist

Provided day-care services for infants and toddlers K-TEC ELECTRONICS - SUGAR LAND, TX

1997 - 2006

Customer Service Representative

Act as the primary point of contact for customers, providing exceptional service and support to meet their needs.

Prepare detailed and professional quote sheets for potential customers, outlining the costs and benefits of the proposed products or services.

OFFICE OF DR. HERMAN J MABRIE III, MD, PA – HOUSTON, TX 1989 - 1997

Office Administrator

Scheduling office and surgery appointments

Maintaining patient records and verifying medical/health insurance

Sterilizing medical tools and equipment, medical coding and billing

Translating/interpreting for Vietnamese patients who did not speak English

EDUCATION PENN FOSTER CAREER SCHOOL, SCRANTON, PA

2007 – 2009

PHARMACY TECHNICIAN PROGRAM – Graduated with Honors HOUSTON COMMUNITY COLLEGE, HOUSTON, TX

1988 – 1991

NURSING PROGRAM – Completed courses in Business, English, Biology, Math

SAINT JOAN ANTIDA HIGH SCHOOL, MILWAUKEE, WI

1982 – 1986

HIGH SCHOOL DIPLOMA – Graduated with Honors

REFERENCES Available upon request

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