TERESA DELGADO

advlrs@r.postjobfree.com 312-***-**** Linkedin.com/in/teresa-delgado-65123ab4

CAREER SUMMARY

Manager & Trainer

Experienced bilingual (Spanish/English) business administrative, project managerial & instructional specialist with strong design, technical & analytical communication skills coupled with a teachable spirit, organized, detail-oriented, & an individual grace to troubleshoot arduous situations creatively through strategic thinking, research, presentation, leadership, motivation, training & negotiation of team, resources, operations & analytics along with a proven ability to manage & complete projects to the highest of standards with a positive can-do attitude while driving business.

“I have never seen a person who is able to connect with people & build genuine relationships so easily or quickly while building business.” – Annie, Sherwin Williams Company AREAS OF EXPERIENCE

Project Management

Concur

Dynamics 365 Nav

Event Planning

Solution Focused

Relational Connectivity

Photoshop Illustrator

Training Presentations

Salesforce

Vision, Brand & Identity

Word Excel Outlook

Organizational Efficiency

Customer Service

Personnel leadership

Time Management

Adaptability

PROFESSIONAL EXPERIENCE

Gatwood Crane Bay Crane Companies – Arlington Heights, IL New York, NY September 2020 – Present

The largest provider of specialty crane and rigging equipment services in the Northeast to Midwest, United States Project Manager Sales and Marketing Administrator Safety Instructional Designer Cross functional administrator for business, accounts, & special projects. Plan & manage various aspects of project objectives, mitigate risks & exploit opportunities while adhering to best practices. Take on AP/check run to revamp process for efficiency, data integrity & budget adherence. CRM administrative support, communications, social media, website & marketing strategies to connect & interface with clients. [BAY ACQUISITION]

• Establish & maintain employee certification tracking & equipment title, registration, and inspections for service excellence.

• Coach & empower team while transparently communicating & connecting plans, deliverables & measurable outcomes.

• Creative development & implementation of a Safety Program: “Mission Minutes & Safety Seconds” & training or onboarding.

• Lead & facilitate Safety Manuals & Forms Revamp, marrying 3 company’s standards & procedures to disseminate & implement corporate wide. Nubani Distributors – Bellwood, IL

February 2020 – June 2020

Confectionary, food & miscellaneous product distributors Office Manager Executive Assistant

Hired as the executive assistant to the CFO for administrative support: coordinating communications, routing calls, responding to emails, daily scheduling calendars, appointments, event planning, travel arrangements, projects, jobber connections & client interfacing. [COVID LAYOFF]

• Quickly adapted & learned Enterprise Resource Planning (ERP) to process orders & invoice management.

• Assured product quality & efficiency for international orders.

• Relational development & maintenance of key clients with product recommendations, quotes & grew sales by 9%

• Organized & streamlined the Direct Shipment Process, saving 54% time & money. Nelson Stanley Black & Decker - Tinley Park, IL Elyria, OH 2019 – 2020

Fortune 500 manufacturer of industrial tools, household hardware, security products provider; acquired Nelson Studs original stud welding process creator. Regional Manager Business Operations

A project where I was brought in to cover their top account manager who was recruited to serve on the new system program revamp team. The overarching nature of this role was relational support & supervision of key accounts with project assessment, recommendations, quotes, & orders along with subsequent Salesforce analytic documentation. I additionally supported the regional team, field sales reps, facility planning & resupply maintenance for operational efficiency. [PROJECT COMPLETED]

• Seamless region take over assisting accounts with quotes & orders.

• Part of Redesign team to streamline Canadian operations, sales & shipping process.

• Served as interim office manager handling all administrative duties. Organix Recycling - Mokena, IL

2018 – 2019

The largest collector of supermarket food recyclables in the United States, diverting food recyclables from landfills to more environmentally sustainable options. Program Account Manager

This was a project where I was brought on to turn around a failing region, key accounts & relationships within an 24month period as well as break in a new emergency product program to existing & fresh market. [PROJECT COMPLETED]

• Turned around a failing region 38% quicker than anticipated & better than expected!

• Created various statistical reports to create 27% greater managerial engagement & 53% more client program participation.

• Presentations & Trainings to target key account.

• Lead Emergency Program Logistics process.

Valspar Sherwin Williams - Chicago, IL

2015– 2018

The number one global leader in the development, manufacture & sale of paint, coatings, & related products. Business Manager Trainer

Recruited as a business manager & for the North Chicago Territory for the Americas Division through customer service, professional training, demonstrations, sales, trouble shooting, marketing, credit and accounts receivable management, human resources management, profit and loss and merchandising management. Overarching role was to oversee a million-dollar business, providing leadership & insight into the development and strategy growing the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, & other commercial users who need large volumes as well as DIYers of Valspar Sherwin William’s high-quality products. [SW ACQUISITION/LAYOFF]

• Selected as lead trainer for Midwest Managers & Assistant Managers Meeting.

• Capitalized on growing sales by 27% Pro Clients & Hispanic Outreach with individual project detailed attention.

• Created inspiring bilingual trainings and marketing tools; shared with team & region. District 206 Bloom - Chicago Heights, IL

2005 – 2015

A non-for-profit high school that serves the Bloom Township consisting of 3,558 students in grades 9-12 in two high school campuses & one alternative campus. Office Manager Executive Assistant

I started as an administrative assistant in the counseling office & moved up to serve Division Coordinators for PE, Art, CTE, & promoted as office manager to IDs, executive assistant to Curriculum Assessments & Instruction, then to the principals & served the Superintendent & School Board on special projects & events. [BA GRADUATION]

• Lead & spearheaded the process to move the registration process to online reducing cost by 62%

• Selected to serve as the interim Registrar for an extended medical leave.

• Elected & served as the BESPA; Support Staff Union President & VP for multiple years.

• Founded & lead a student success club for 8 years & it is still running strong today! EDUCATION

Bachelor of Technical Business & Management, Project Management DeVry University, Tinley Park, IL

Associate of Applied Science & Technology, Computer Science DeVry University, Chicago, IL

VOLUNTEER

• Mokena LED Lighting Feasibility Project

• Brand Identity Project Freelancing

• College Girls Support Group Leader

• BESPA; Support Staff Union President & VP

• Union Contract Negotiations

• Graphic Design

• Job Description Revamp Project

• Elevation eGroup Leader

• Business Office Redesign Project

• Facilities Revamp Projects

• Huddle Youth Group Leader

• Property Management

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