Professional Summary
Skills
Work History
CHRISTOPHER BURRIS
Coweta, OK 74429 918-***-**** *.**********@*****.*** WWW: Online Digital Resume Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.
Blackbaud the Raiser's Edge
Sales Tracking
Corporate Law
Microsoft Office
Business Leadership
Microsoft Windows
Focus and Follow-Through
Time Management
Cash Management
Shift Scheduling
Recruiting and Hiring
Sep 2016 - Current
Fort Smith, AR
Store Manager
KMAC Enterprises
Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence Education
to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Mar 2014 - Sep 2016
Haskell, OK
Assistant Manager
Sonic
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
May 2015
Haskell, OK
High School Diploma
Haskell High School