Customer Service Store Manager
Resume:
Susan Stoddard
Butte, MT *****
advlq5@r.postjobfree.com
As an employee, I will be responsible for providing exceptional service to customers. On key priority includes assisting the Manager in the daily operations of the business. Under the direction of the Store Manager, I can also be responsible for maintaining inventories, store appearance and completing daily paperwork, duties and responsibilities of greeting and assisting customers in a positive, approachable manner. I will answer questions and resolves customer inquiries and concerns. I will always maintain a presence in the store by providing excellent customer service. I can clean, well-stock the store as needed for customers. At the direction of the Manager, I will supervise, train, and develop store operating practices and procedures. I can assist in unloading all merchandise from delivery truck, organize merchandise, and transfer merchandise to store assistants. I am also able to assist the Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits. I am also willing to perform certain management responsibilities to assist the Store Manager. I will follow all company policies and procedures. I have completed high school with a diploma. With previous experience managing a Greenhouse and Gift shop experience, I can explain to other's and communicate in order to train and be trained .I have the ability to regularly lift up to 40 lbs ( up to 55 lbs) from floor level to above shoulder height and I am able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting. I have the ability to work a flexible, full-time schedule to include days, evenings, weekends and holidays. I will focus on Customers, and I have strong organizational skills, communication skills, and problem Solving/Decision Making skills.
Work Experience
Housekeeping/Lodge Miscellaneous Manager
Stockyard Inn and Lodge - (Dell, Montana)
March 2021 to July 2022
Cleaned and prepared rooms for guests. I also did all the laundry as needed, cleaned the kitchen and dining area as well as the bar.
*Guy 559-***-**** Owner/Manager
On-Line Notary
Timshel (Aven)
October 2021 to May 2022
Prepared and notarized documents (from home) through ZOOM, entered data into file using MacBook and computer skills and also used my telephone and customer service skills.
*Katie Mazurek 406-***-**** (Supervisor) *Kaitlynn Lindbo 406-***-****
(Supervisor)
Waitress – Dishwasher – Hostess – Cashier
Jan’s Café - (Lima, Montana)
May 2018 to December 2020
I was a waitress, hostess, dishwasher, and cashier. I also did cleaning and organizing as needed daily.
*Jan Story (406-***-***** (Owner/Supervisor)
S & L Meats (Dell - Montana)
February 2019 to February 2020
Meat Wrapper and Packaging
Packaged and labeled meat accordingly. I also did cleaning and organizing of the facility.
*Paul B 406-***-**** ( Owner/Supervisor) * Jeanne Schnitzler 406-***-**** Cashier
Lima Exxon - (Lima, Montana)
September 2013 to May 2018
I was a cashier using a cash register, computer, fax machine, adding machine, credit card machine and telephone using my customer service skills. I also cleaned, organized, and created and maintained displays.
*Kathy Stosich 406-***-**** (Owner/Supervisor)
Housekeeping/Breakfast Room
Comfort Inn - (Dillon, Montana)
June 2011 to September 2013
I cleaned and prepared rooms for guests. I also helped in the laundry area as well as preparing breakfast for the guests to eat in the Breakfast room.
*Judy Westfall 406-***-**** ( Manager)
Greenhouse/Gift Shop Manager
Rocky Mountain Supply - (Dillon, Montana)
April 2009 to May 2010
Managed and oversaw employees in the greenhouse Gift shop area. I ordered, organized, and stocked merchandise and freight as it arrived. I also used my decorating skills to make displays. I maintained and took care of all the trees, shrubs, flowers, and plants on a daily basis.
*Kevin Latham 406-***-**** (Supervisor)
Secretary Assistant
Dillon Middle School - (Dillon, Montana)
August 2006 to May 2010
I assisted the Head Secretary in the school office by answering the telephone, entering data on the computer, faxing and using the answering machine, and communicating and assisting students and parents as needed. I also was the manager of the copying Room making copies and packets for teachers and staff.
*Karen Gibbons 406-***-**** (Secretary)
Education
High School Diploma
Lima High School
January 1983 to December 1983
Skills
• I have current skills working with laptop computers, desk top computers, and MacBook. I have worked with telephones and have great customer service. I am also familiar with fax machines, copy machines, and adding machines. Interior design and decorating is my passion, but I also have a love for gardening and floral design. I make jewelry, so and do many crafts and hobbies. Certifications and Licenses
Certified Notary Public
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