Sales Associate Customer Service
Resume:
Maria Vargas
Saminas,assembly and cashier
San Jose, CA 95116
Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor la Cashier highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Spanish-speaking food services professional with 20years combined experience in bartending, serving and bussing. ServeSafe and BASSET certified. Catering highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Catering bringing a strong work ethic, interpersonal skills and customer service expertise. Fluent Spanish
Work Experience
Hostess/Barista/Server
Coupa Cafe - Palo Alto, CA
October 2015 to August 2016
Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Displayed enthusiasm and knowledge about the restaurant\'s menu and products. Addressed diner complaints with kitchen staff and served replacement menu items promptly. Routinely cleaned work areas, glassware and silverware throughout each shift. Immediately reported accidents, injuries or unsafe work conditions to manager. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Provided friendly and attentive service.
Cashier/Stocker
Banquet And Event Catering - Palo Alto, CA
March 2014 to May 2016
Sodexo - Palo Alto, CA
Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner. Engaged with customers in a sincere and friendly manner. Built relationships with customers to increase likelihood of repeat business. Sales Associate, Cahier, Stock, Customer Service
Bon Appetit Management Co - Stanford, CA
September 2009 to November 2014
Welcomed customers into the store and helped them locate items. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Alerted customers to upcoming sales events and promotions. Operated a cash register for cash, check and credit card transactions. Stocked and replenished merchandise according to store merchandising layouts. Identified potential shoplifters and alerted management. Cleaned and organized the store, including the checkout desk and displays. Education
High School Diploma
Independence High School - San Jose, CA
1998
Skills
CASH (9 years), CASH HANDLING (9 years), PROBLEM SOLVER (9 years), TEAM PLAYER (9 years) Certifications/Licenses
ServeSafe
May 2015 to June 2018
It's all food in the Strong Survive
Additional Information
Skills
ServeSafe certification. Bilingual,
responsible Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Committed team player
Lifts and carries up to 50lb
High energy
Guest relations professional
Cash handling expert
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