POONAM JAIN
CUMMING, GA, UNITED STATES 610-***-****
DETAILS
Cumming, GA
United States
***************@*****.***
SKILLS
Adaptability
Customer Service
Fast Learner
Detail-oriented
Ability to Work in a Team
Organized
Microsoft Office
PROFILE
STRENGTHS
• Ability to work in a fast-paced and high-volume environment with limited supervision
• Ability to effectively communicate in a courteous and professional manner
• Innate intellectual curiosity and a capacity for increased learning
• Professional, resourceful, confident, self motivated, and detail oriented EMPLOYMENT HISTORY
Teacher Assistant at Little Sunshine Preschool and Playhouse, Cumming, GA April 2021
• Participated in daily meetings with the Lead Teacher to discuss classroom plans.
• Kept and updated a detailed inventory of available classroom materials and supplies.
• Maintained written observations on classroom activities and student behaviors.
• Supervised students and immediately reported any issues to the Lead Teacher.
• Ensured that all required certifications were kept current.
• Participated in periodic meetings with parents.
Teacher Assistant at Kids R Kids, Alpharetta, GA
April 2021 — April 2021
• Assisted with the preparation of quarterly conferences with parents.
• Maintained subjective records on each student's educational development.
• Worked with the Lead Teacher to develop weekly activity plans.
• Ensured that classroom areas were kept clean and free from hazards.
• Selected appropriate games and stories for the children. Claims Processor at Datamatics Inc., Livonia,MI
January 2015 — March 2016
• Determined if claim submission was completed correctly, verified data and entered into system for adjudication
• Worked directly with beneficiaries to resolve any errors and answer any questions regarding eligibility status
• Reviewed payments history to determine final payment amount, if any
• Processed claims adjustments when applicable
• Researched and processed claims according to the processing guidelines and benefits
• Contacted and followed up with members for additional correspondence
• Responsible for accurate and timely daily reports
• Assisted with the training of new hires
Sales Associate at Sears, Exton,PA
November 2007 — September 2008
• Provided excellent customer service by interacting with and assisting customers on phone and in person. This included answering questions, meeting customers' merchandise requirements, and providing information on fabrics and products.
•
• Provided a complete shopping experience to all our customers.
• Provided excellent customer service while on the selling floor, fitting room and front end.
• Stocked and replenished merchandise when necessary.
• Received and processed cash, check and credit payments.
• Recommended, selected and helped locate merchandise based on customers needs and desires.
• Counted down, balanced multiple cash drawers and assisted with daily deposit
• Performed daily store opening, closing, and clothing procedures Teacher at Genius School of Learning, Indore,India January 2005 — December 2005
• Implemented approved lesson plans and daily classroom schedules to meet
• teaching targets.
• - Observed children to assess developmental strengths and needs.
• - Cleaned and organized classroom to encourage creativity, exploration, and
• good decision-making in children.
• -Enforced school rules for optimal child health, safety, and education.
• -Supported students’ academic progress by providing one-on-one attention to
• help guide learning and comprehension.
• -Led small groups in planned activities, projects, and reading lessons..
• -Maintained attendance records and documented other relevant information in
• student files according to district standards.
• - Supervised children to maintain classroom safety and order during short
• teacher absences.
• - Supported lead teacher in grading assignments, maintaining records, and
• preparing for class sessions.
Payroll Specialist at Incredible Infosoft, Indore,India January 2003 — December 2004
• Audited, balanced, and corrected payroll documents, payroll time records, and related reports for the department's employees
• Maintained payroll registers, salary increases, and generated payroll reports
• Prioritized my work and initiated, planned, and coordinated assignments ranging from routine to complex with limited direction
• Responded quickly to employee requests by identifying and resolving issues or when necessary referring situations to the appropriate staff member EDUCATION
MBA, Institute of Management Studies, Indore,India 2000 — 2003
Bachelor of Commerce, MKHS Gujarati Commerce College, Indore,India 1997 — 2000
COURSES
Diploma in Graphic Designing