It Support Network Administrator
Resume:
JAWED M SYED
advlms@r.postjobfree.com.
PROFILE
Over 15 years of experience in the IT industry. Administration of small to large scale constantly evolving complex networks enterprise environments. General expertise in preemptive implementation, analysis, optimization, troubleshooting of LAN/WAN, and PKI Infrastructure administration and technical documentation.
• Excellent interpersonal skills (verbal & written) to interface at all levels of management (particularly top executives), third party vendors, and technical staff, as well as non-technical end-users, and a bilingual.
• Excellent analytical skills. Multi-tasking, goal-oriented, and a team-builder.
• Extensive knowledge & experience, proficient in handling complex mission critical projects under extreme time constraints in rapidly evolving environments.
• Designed, implemented, migrated, and performed Lotus Notes Domino, and OS
infrastructure administration in client/server Lan/Wan Windows environment for 3500+ global clients in Star-Topology.
• Administered SMTP gateways for internet & intranet cross platform email in global financial firms like JP Morgan and INSTINET Inc. (Reuters Brokerage).
• Established & enforced enterprise wide preemptive security policies, trained IT support staff, and end-users.
TECHNICAL CERTIFICATIONS
Agile Project Management Google
Cisco Certified Network Administrator CCNA
Certified WAN Administrator CWA
Certified WAN Professional CWP
CompTIA A+
TECHNICAL SKILL SUMMARY
Cisco Routers: 7600, 7300, 7200, 7000, 4000, 3800, 3700, 3600, 2800, 2600, 1800,
1600, 800 series.
Cisco Switches: 6500/E, 4500/E, 4900, 3700, 3500, 2900 series, and Catalyst Blade
Switches for Server side.
WAN – Layer2/3: RIP, RIPv2, OSPF, EIGRP, BGP, VTP, VLAN, HSRP, Ether Channel, STP, SVI, CEF, MPLS, Multicast, IPv6, IOS Security and QoS.
WAN Technologies: ATM, CDP, Frame-relay, PPP, Access Control List (ACL), Net Add Trans (NAT), Port Add Trans (PAT), Redistribution, OSPF, Virtual Links, and GRE Tunnel, VPN.
Network Security: PIX, ASA, CHECKPOINT, ACS, CSPM.
WAN H/W: Cisco 3700/3600, firewalls, router, switches, wireless, T1, Fast Ethernet,
Gigabit Ethernet, Cable/DSL modem, Analog dial-up, WAN, LAN, TCP/IP.
LAN Technologies: Win NT/2K/2003 Svr, Exchange, Lotus Notes Domino (5x, 6x, 7x), ECL, Antivirus (Norton, McAfee, etc), ISA firewall, Proxy Svr, Terminal Svr, RAID, SCSI, UPS, Active Directory, DNS, DHCP, RIS, Teamviewer, IIS, HP Servers, Tape backups and NAS storage.
Desktop Technologies: Win (2K/2003/XP/7), MS Office Suite, Sharepoint, IOS, OneNote,Visio, IE, Netscape Communicator,/Messenger client,Mozilla Firefox, Safari, Scanners, Remedy, Teamviewer, Knowledge ofCRM.
SUMMARY OF PROFESSIONAL EXPERIENCE
MedRock Administrator 02/22-Present
Uber Technologies Remote-Support 02/15-11/21
IT-Consultant Tech-Support 06/06-12/14
APEX Systems INC Floater Tech 06/03-06/06
INSTINET INC Network Admin 11/98-06/03
JP Morgan Trading-Flr/Data Ctr. 07/95-11/98
PROFESSIONAL EXPERIENCE DETAIL
MedRock Administrator 02/22-Present
• Routine H/w (PCs & Apple) & S/w support (upgrade, patches, connection etc).
Uber Technologies Remote-Support 02/15-11/21
• Installed, configured, and upgraded systems and software.
• Performed preventive and corrective maintenance on systems.
• Primary responsibilities included but not limited to maintaining a network infrastructure, upgrades, and troubleshooting end users needs.
• Supported remotely since 2020.
IT-Consultant Tech-Support 06/06-12/14 NY, NJ, PA
• Installed, configured, and upgraded systems and software.
• Performed preventive and corrective maintenance on systems.
• Project management tasks include migrations, relocations, deployments, and IT purchasing related services & solutions.
• Troubleshooted end-user H/W (PCs & Laptops) and S/W (OS, Lotus Notes Domino, MSExchange).
• Primary responsibilities included but not limited to maintaining a network infrastructure, upgrades, and troubleshooting end users needs.
Apex Systems INC. Floater-Tech 06/03-06/06 New York
• Supported hardware & software (resolved Dell PCs/Laptops issues, HP printers).
• Installed wireless networks in New York metro area schools and hospitals.
• Implemented and tested network related activities with multiple vendors, and ensured optimal system performance.
• Imaged and replaced drive in NYC hospitals, and schools using Ghost7.x.
• Installed, configured, and upgraded systems and software.
• Performed preventive and corrective maintenance on systems.
INSTINET INC. Network Admin 11/98-06/03 New York
• Installed, configured, and supported servers & workstations, and DHCP, WINS,
DNS system integration, administration, and maintenance.
• Established and maintained Backup & Disaster Recovery policies and procedures.
• Handled routine administrative tasks, in conjunction with LAN/WAN and other sections of IT to achieve optimum performance within the client community, and monitored Systems Performance, and Created IDs/Account on daily basis.
• Installed, maintained, migrated, upgraded and troubleshooted 44+ Lotus Notes Domino servers (Hub, Mail, Database, Pager gateways, Notefax, and Blackberry) in a clustered WinNT 4x/2K in Star-topology environment.
• Managed database ACLs & ECLs, PKI network Infrastructure administration.
• Interfaced with application vendors to resolve problems, and root cause issues daily.
• Taught Lotus Notes Domino, and IT related to the Helpdesk & Desktop staff, and other internal clients fortnightly.
• Managed (HelpDesk & Desktop) staff of 25+ to provide optimum support 24/7, 365.
• Established & enforced enterprise wide security policies (member of internal CSIRT) in conjunction with other depts. of IT, and trained IT support staff, and end-users fortnightly.
JP MORGAN Trading-Flr/Data Ctr 07/95-11/98 NYC-New Yor
•. Primarily responsible for 2nd level support under Novell Netware infrastructure
(installation, configuration, and troubleshooting) of the trading floor, and data-
center.
•. Supported a team of LAN/WAN and Lotus Notes administrators/engineers in day to-day network administration of the Trading Floor.
• Managed a staff, and efficient flow of email operations, and integrity of daily backups with Arcserve, in conjunction with NFS (Network File System).
• Assisted management in critical decisions including hiring, firing, scheduling, and training etc.
Contact this candidate