Flight Attendant Store Associate
Resume:
Sydney Chappell
Cypress, TX 77433
719-***-**** ******.**********@******.***
Professional Summary:
● An outgoing individual offering 3 years of customer service experience. One that seeks to always deliver friendly and, prompt, service to all customers. Skillful in making personalized recommendations that take into account the customer’s needs. A hardworking individual with proven relationship-building skills. One that excels at gaining repeat customers and gaining loyal customers for life. Possessing great time management skills in fast-paced environments will be a benefit for you airline. Bringing a collaborative, team oriented, mindset will be a benefit not only the fellow Flight Attendants but the crew. I am excited to join the aviation industry as a Flight Attendant for your airline. Work History:
June 2022 - Present
Server Buffalo Wild Wings
● Greeted customers, answered questions and recommended specials to increase profits.
● Operated POS terminals to input orders, split bills and calculate totals.
● Satisfied customers by topping off drinks and offering condiments, napkins and other items.
● Promoted desserts, appetizers and specialty drinks to optimize sales.
● Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
● Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Cleaned tables and chairs to prepare dining area for next customers.
● Trained new employees on restaurant procedures and plating techniques.
● Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Displayed enthusiasm and knowledge about restaurant's menu and products.
● Addressed complaints to kitchen staff and served replacement items.
● Served food and beverages to patrons and immediately remedied issues with orders.
● Provided exceptional service to high volume of daily customers. August 2021 - March 2022 Store Associate Walmart
● Counted cash, made change and stored coupons to keep an organized and balanced cash register drawer. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy. Stocked, replenished and organized inventory to keep store merchandise fresh.
● Drove sales using upselling and cross-selling strategies.
● Improved customer service feedback scores through outstanding service.
● Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty. Stocked and cleaned shelves while maintaining a neat and orderly store.
● Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
● Helped customers by answering questions and locating merchandise. Education:
August 2017 - May 2021
High School Diploma
Mesa Ridge High School at Colorado Springs
The Airline Academy
● Studied topics such as city codes, airline terminology, and safety. Continued with key elements of flight attendant training to include aircraft door operating procedures, slide deployment exercise, and a ditch drill. Completed training at JetBlue University, Orlando Campus.
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