JASON MARTINEZ
**** ******** *** ******, *** Vegas, NV 89183
702-***-**** advliu@r.postjobfree.com
OBJECTIVE
Profit Driven and Process Oriented Manager. History of strengthening compliance, improving processes, and elevating output, quality, customer satisfaction, and employee morale to all time bests. Relied on to drive top line and bottom line gains regardless of challenges. To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success.
SKILLS
Excellent Ecommerce capabilities, including Web reconciliation, upselling as possible, and Vendor Training
Expert knowledge of Microsoft Office Suite
Ability to handle complex analysis using Excel
Strong interpersonal skills and the ability to build professional working relationships with Corporate team and throughout organization, as well as with Vendors to enhance relationships and increase sales
Effectively prioritize, follow through, and maintain highly focused attention to detail
Impeccable presentation skills, including technological and face to face interaction
WORK EXPERIENCE
DIAKON LOGISTICS. - Las Vegas, NV GENERALMANAGER 2017 – PRESENT
Build and maintain effective working relationship with all levels of internal/external customers to ensure long-term and successful partnerships.
Achieve Customer and Warehouse metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
Interact daily with onsite clients to ensure understanding of existing and emerging customer needs.
Develop and achieve agreed budget, revenue and profit (P&L) for site.
Manage the development of associates through performance management process.
Achieve improvements to their performance through coaching.
Mentoring and administering performance reviews.
Ensure carriers are complying with the contractual terms identified in there.
Meet and exceed all warehouse and inventory goals.
Maintain company and client Inventory goals of 99.1%.
CROSSVILLE STUDIOS, LAS VEGAS OPERATIONS MANAGER 2013 - 2017
Directed recruitment/training/staff development initiatives to improve and maximize productivity and revenue
Provided leadership and improved communication between office and warehouse. Resulting in a 80% reduction in missed deadlines and retention of 3 very large accounts, which were on the verge of leaving.
Implement and track Warehouse KPI’s to streamline operation example (Pick performance accuracy, On time delivery, stock turn. KPI’s help precisely identify were operation needs to improve. Inventory improved from 91% to 99%, $150,000 improvement. Highest in company. As a result of initiating cycle count policy.Trained warehouse staff in the effective handling of materials and integrating best practices, significantly reducing accidents. No significant accident in operation in 48 Month period.
Consistently met deadlines while demonstrating strong analytical and problem solving skills to achieve objectives
Successfully started E-Commerce to increase revenue by 15%
Improved on-time delivery from 85% to 95%.
Manage CRM database, including maintenance, updates and report generation.
Maintained a 98% customer satisfaction rating over a 36-month period as a Branch
Created a company culture initiative which raised employee satisfaction rates
Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
REPUBLIC SERVICES INC, NORTH LAS VEGAS OPERATIONS SUPERVISOR 2010-2013
Continually building relationships with Commercial Supervisors, Operations managers, and GM to represent corporate culture
Manage over 165 staff and dispatch over 65 routes each day
Daily driver safety meetings and ride a long’s to train drivers. 100% compliance.
Reroute weekly to ensure efficiency. Create and train driver’s on route standards.
Accident investigation, and re-train drivers.
Drive a culture of safety across the facility, investing in behavioral recognition programs and a strong focus on hazard recognition and prevention utilizing corporate resources and programs.
AIRPORT VAN RENTAL, LOS ANGELES/LAS VEGAS GENERAL MANAGER 2001-2010
Obtains profit contribution by managing staff and establishing and accomplishing business objectives.
Within first year increased revenues 300%. In year 2, exceeded the $1 million revenue mark. Responsible for P & L, as well as annual budgets
Builds company image by collaborating with customers, government, community organizations, and employees; and enforcing ethical business practices.
Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff and managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results.
Produce and maintain a best in company satisfactory level of over 90%.
Created and implemented New Marketing Strategy to help improve sales 60%Exceeded retail sales goals by an average of 10% Monthly.
10 to 12 years plus in building and managing high performance operation.
Maximise operation profitability by maintaining 100% inventory, reduction of vehicle down time and changing rates daily based on inventory.
CONSOLIDATED SEED AND PET INC, BUENA PARK WAREHOUSE/PURCHASING MGR 1989-2001
Plan, manage and implement all procurement activities of the organization, ensuring that the lowest total costs are realized.
Responsible for inventory management and End of Year Physical Inventory. Track and control manual adjustments of inventory.
Coordinate purchasing activities with engineering and manufacturing departments to maintain inventories at planned levels.
Discerns which orders need to be shipped, moved or distributed by the information provided on the Customer Open Order Backlog report
Obtain inventory accuracy of 99% or higher, Monitor inventory accuracy throughout the year, Manage the warehouse in a manner that will allow for efficient storage and movement of inventory.
Safety of all employees.
Raw material is delivered to the work centers in a timely manner to assure flow of production, Adherence to the handling, storage, and packaging preservation & delivery procedures as outlined in the Quality System Manual.
Negotiating with large key suppliers of raw materials and capital equipment, Ensure that NDAs are in place and on file with all suppliers.
Accounts Payable to coordinate PO reconciliation and payment status, Develop a Business Continuity Plan in conjunction with both local and corporate resources to ensure that the business is poised to rapidly resume production after a critical ERP system failure or natural disaster.
EDUCATION
GARFIELD HIGH SCHOOL, LOS ANGELES 1989