Administrative Assistant Office

Qualifications Summary:

My professional profile includes a driven, results oriented, collaborative and confident personality. I take pride in building and nourishing relationships in the work environment as well as with my customers and those in my personal circle of relationships. I have proven capability to manage projects and build process flows in a dynamic business environment (worldwide and cross cultural). I also have a strong ability in working and collaborating with leadership from all business functions, at all levels. My success is rooted in the opportunity to learn and the freedom to carry out tasks. I thrive if flexibility and independence is granted, however I love the collaboration of a team as well.

Experience:

08/2011 – 08/2022

Jabil Circuit

St Petersburg, FL

Enterprise Solutions Specialists II – Electronic Data Interchange (EDI/ B2B) 11/2019 – 08/2022

This role provided support to all EDI production processes.

• Monitor all EDI file processing and perform troubleshoot on processes to resolve all transaction file issues and perform tests on same and provide support to all client issues and maintain documents for all operational procedures according to data requirements.

• Participate in all system tests and analyze all data and processes and recommend improvements to same and manage all communication with individuals and internal and external stakeholders and ensure compliance to all policies and procedures.

• Analyze and resolve all EDI issues in processes and maintain accuracy in all inbound and outbound documents and perform troubleshoot on processes and analyze all errors.

• Coordinate with EDI trading partners to resolve all production issues and perform transaction tests and resolve all EDI issues according to specification and maintain all transaction sets appropriately.

IT Project Manager, Enterprise Business Integration 09/2017 – 11/2019

This role provided support to Senior Program Manager of Enterprise Business Integration

Ensuring project scope and costs are agreed upon by the customer and stakeholders

Becoming an expert with the Service Now tool for time reporting, hours tracking and PR maintenance

IT Project Manager, Production Systems 05/2016 – 09/2017

This role provides management to IT projects in the Production Systems division

Ensured project scope and costs are agreed upon by the stakeholders

Prepare project plan(s) and implementation schedule(s): ensure the project plan includes all stakeholder requirements

Provide regular report updates to all stakeholders and project sponsors, including status updates, milestone information and risk and issue information

Active problem solving: recognize potential problem areas against the plan and identifies and implements alternative solutions

Serve as escalation point for project risks and issues

Provide guidance on team activity through leadership and support towards goals

Manage change control processes and is responsible for overall project execution

Maintain a good working relationship with customers and vendors

Ensure 100% adherence to all IT and department policy, processes, and procedures.

Other duties may be assigned

IT Project Coordinator, Production Systems 06/2015 – 05/2016

This role provides various support to Project Managers, Managers, Director, IT Lead and staff of Production Systems

Filled in as a Project Manager maintaining and controlling budget, timelines, and scope for various projects.

In charge of the Sharepoint website creation and support

Celoxis support

Administrative support to the team

Responsible for all metrics and data collection

IT Project Coordinator, Portfolio Management Office 11/2013 – 06/2015

This role provides Project Management support, Project Management coordination and support for IT related projects contained within a site or within a functional area of IT. Focus is on projects categorized as a normal change and minor project. Support of the Managers, Director, and Level 1 Leaders (Executive) on Regional and Global projects

Full support of the IT Project Management Office and all functions

Compiling information from multiple sources into spreadsheets

Moving seamlessly between different system tools

Managing dates and deadlines across functional teams

Serve as the primary interface with Functional Management, Project Managers, and Program Managers for functional or site projects categorized as a normal change or minor project

Commitment to practice and deliver Project Management processes defined within IT

Handle support of all related projects and their applicable Managers and Leaders

Weekly reporting, support, and maintenance of all projects

Assisted and maintained our internal PMO website

Onboarding Coordinator, Recruiting HR 12/2011 – 11/2013

In this role, I collaborated with various departments such as Corporate Human Resources, Corporate and Site IT, Corporate Service Desk Team, and Global Talent Acquisition to ensure that specific roles receive seamless and effective onboarding support upon their arriving at Jabil. With Jabil's fast pace environment and acclimation into our culture, a detailed onboarding process is facilitated, which includes:

Comprehensive support for the first days/ week which includes ensuring new employees are provided their required equipment (laptop, all IT supplies, desk phone, and logins)

Finalizing seating location and all software required

Follow up and feedback gathered from new employees to ensure a smooth transition into the Jabil culture and a successful New Hire experience

I also assist the Corporate Recruiters providing full support with candidates & new hires which includes scheduling, travel, and all paperwork.

I handle travel for corporate employees

I also have been a part of projects such as Jabil’s Affirmative Action, which delivered 100% error-free results

This project played a big role in the merger of PeopleFluent and SuccessFactors.

Created several Global Process Flows and assisted in the implementation as well.

Administrative Assistant, Mobility 08/2011 – 12/2011

This role required administrative support to multiple positions (including high level support for Expats/ Inpats - Worldwide) as well as upper management

Processing and Research of COLA’s and Expat allowances

Supporting Benefits, Compensation, and Mobility Managers

Maintaining multiple data spreadsheets

Supporting the Mobility Immigration processes and procedures and work with company Attorneys

Created and maintained several worksheets for department as well as company processing.

07/2011 –07/2014

Pinellas County Schools (Pinellas Park High School)

Largo, FL

Head Basketball Cheerleading Coach

As a coach, I am keenly aware of the impact that I have on my cheerleading squad -- not just in high school, but in life, long after their cheerleading days are over. When I see them giving their best effort, they can with a smile on their face. I know that my leadership had a positive effect not just in their performances, but in life in general.

As Head Cheer Coach I assist in advising/coordinating spirit-related activities and groups as well as works closely with the Athletic Administrator in coordination of spirit activities and athletic promotional activities.

Duties include, but are not limited to:

Running the Basketball Cheerleading squad (up to 36 girls)

Organized cheerleading events with the cheerleading squad

Attend all JV and Varsity home and away games

Assist our Cheer Booster with fundraising events and team building activities

As Head Cheer Coach, I report to the Athletic Administrator, as well as have incumbent interacts with students, faculty, staff, parents, and community members.

11/2002 –06/2010

NFDM (DBA-Plan First Financial Solutions)

Clearwater, FL

Program Administrator 08/2004 – 06/2010

Processing of Check Runs, processing of Merchant activity including chargebacks

Review and process client refunds, Referral bonuses, Reward Certificates, Check Runs to ensure accuracy

Update and maintain numerous spreadsheets for Officers for weekly reporting

Review and analyze bank statements for NSF fee reimbursement

Order Supplies and ensure employees have proper work materials

Maintain and reconcile Returns, process ACH batches and refunds for internal system

Office Assistant/ AP & AR 01/2003 – 08/2004

Identify, organize, and post proper payments

Take deposits to financial institutions

Enter and post Cash report

Post Fair share checks in Credit Soft and Quick Books

Write checks for legal

Misc functions, running errands for Officers

Quality Control Analyst 11/2002 – 01/2003

Identify, organize, and post proper payments

Take deposits to financial institutions

Enter and post Cash report

Post Fair share checks in Credit Soft and Quick Books

Write checks for legal

Misc. functions, running errands for Officers

Education:

BACHLORS DEGREE, Information Technology Management

Aug. 2015 - present

St. Petersburg College

HIGH SCHOOL DIPLOMA, General

1989 - 1993

Sebring High School

Technical Skills:

LEAN Six Sigma Certified, Sharepoint, Google Site, Service Now, SAP, Celoxis, JAWS (Pega), Concur, PeopleFluent, SmartSheet, MS Office Word, Excel and Outlook, Visio, Power Point, Credit Soft, Navision, Oracle, Quickbooks, Vanco Services, Bank of America-iTreasury, Quicken, 10-Key, ACT

Notary Public (since 2000)

Barbie C. Wright

10045 62nd Street North Pinellas Park, FL 33782

Cell: 727-***-****

Email: **********@*****.***

Contact this candidate