UX Researcher
Resume:
Molly Prower
molly.riceprower.com
I’m a seasoned UX Researcher with an extensive background in product development and experience design over a range of fields from health care to education. Having been involved in every aspect of the product life cycle from conception to delivery, my passion lies in UX research and design operations. I strive for continuous learning, am unafraid to challenging insufficient processes, and thrive in environments that foster these interests. 134 Oak Grove Road
Flemington NJ 08822
*******@*****.***
https://www.linkedin.com/in/molly-
prower/
EXPERIENCE
Educational Testing Service - UX Manager/Researcher April 2021-Present
● Leads the scenario-based digital assessment design team for the National Assessment of Educational Progress (NAEP) in multiple subjects. Storyboarding, UI and graphic design, QA, vendor management, project management, talent acquisition, UX writing, and training..
● Designs and implements roadmaps, schedules, and design and production processes.
● Creates and maintains design documentation and style guides/design systems for multiple products. Designs interactive assessment experiences at multiple fidelity levels using Adobe XD and Figma.
● Leads UX research (new product development, foundational and operational); study design, protocol writing, remote/in person interviews, heuristics, data analysis, taxonomy and reporting. Leads stakeholder and research findings sharing sessions.
● Trains both designers and content specialists on UX research activities such as interviewing, sketching, personas, and mapping. Designs resources and materials for training.
● Spearheads design operations with the goal of equipping teams with resources, training, and support to benefit daily activities and streamline processes.
● Leads and mentors a team of designers with varying degrees of design backgrounds and experiences. Responsible for project oversight, scheduling, community outreach and relationship building.
Educational Testing Service - UX Designer
Aug 2015 - Mar 2021
● Conducted and analyzed research for operational and new product development. Focused on mixing up the linear research phase by exploring and practicing UX activities outside the company standard. Educated coworkers on ways that information can be gleaned and processed during the research phase, such as sketching, process mapping, and affinity mapping.
● Fostered agile methodology into a waterfall environment, implementing agile processes such as sprints, backlogs, and retrospectives.
● Developed innovative designs and interactions for digital assessments and other ETS products to 508 accessibility standards. Responsibilities include design system development, storyboarding, UX consulting, visual design, and QA.
EDUCATION
Temple University
Philadelphia PA
2003
BA Digital Design
Rutgers University
New Brunswick NJ
2021
MBS User Experience
SKILLS
UX Product development life
cycle activities
Leading teams and design
activities
Interactive prototyping
Applying research
methodology pragmatically
Data analyzation and
presentation
UX education/mentoring/
advocacy
Written and oral
communication
Cross-functional
collaboration
Agile/Scrum
SOFTWARE
Adobe Suite
Figma
Miro/Mural/Google
whiteboard
PowerPoint
Axure
LucidChart
● Created functional prototypes for ETS products and content development software for a range of audiences from developers to content specialists and executed design cycle activities.
● Produced thoroughly annotated and interactive design and UI specification documents, assisting Business Analysis, QA, and Software testing groups with further documentation and analysis when needed.
● Led redesign and front-end development of multiple data-driven applications for the National Center of Educational Statistics (NCES), following full adaptive design standards and 508 compliance. HighPoint Solutions - UX/UI Consultant
2014 - 2015
● Partnered with an international pharmaceutical research company to create design recommendations, wireframes, and prototypes for a standardized research data management portal. Research activities include design review of current systems and remote interviewing users across US and Germany.
● Designed interactive prototype, front-end code model, and style guide for an iPad app used to support multiple arms of a national pharmaceutical sales force.
JBS - Front End Developer/Designer
2012 - 2015
● Led UX, UI and front-end development on an enterprise-level resource time and billing web application used by company employees, reducing the amount of time spent using the time and labor system by 25%.
● Supported and developed responsive eCommerce solutions and websites, including wireframing, front-end development, UI design, graphic design, and QA. Completely overhauled several out-of-date websites and updated the front end.
● Designed a proprietary eCommerce product suite directing creative asset development and front-end architecture. Facilitated discussions and provided solutions to improve the application, resulting in a company-wide effort to overhaul the product, reducing long term cost.
Dow Jones - Front End Developer/Designer
2019 - 2012
● Developed and managed a new front-end developer position, responsible for hiring, mentoring and supporting the role.
● Developed high-exposure prototypes and proof-of-concepts for desktop applications and websites using HTML, CSS and jQuery.
● Worked on cross-functional teams of designers and developers across Dow Jones and The Wall Street Journal .
● Recognized for efforts by receiving an internal “ESPY” award for contributions to the area.
FAVORITE RESEARCH TOPICS
ASL/Deaf and Hard of Hearing
Assessments
Map/GIS design, accessibility,
and UI
Digital toolkits for Math
assessments
Tutorial design
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