JYOTI KAFLE NEUPANE **** E**st Avenue, Vancouver, BC V5R 2W6

Contact No: 778-***-****

Email: advlfo@r.postjobfree.com

Objective

Aiming for a challenging career opportunity which would help me to utilize my academic background that assist me to gain experience, employ my excellent interpersonal skills, and enable me to make a positive contribution.

Work Experience

Company: HSIL Ltd. Gurgaon

Designation: Front office cum Admin Executive, June 2013 - November 2015

Role and Responsibilities:

Housekeeping Inventory & Supplies management.

To be of assistance to the administrative heads of the organization.

Ensuring the security of the premises by monitoring CCTV cameras regularly.

Maintaining office records and proper filing.

Track of Movement of people & Material - People by attendance, Material by Gate pass & authority

Vendor management –

o1) Contract vendors for AC, Repair work

oTravel arrangements & Ticketing, Purchases.

Warm welcome and proper greeting of guests.

Ensuring appropriate service and requests are handled as per guest requirements.

Company: Hotel: The Westin Gurgaon

Designation: Front Office Executive, May 2011 - June 2013

Role and Responsibilities:

Attending calls- Receiving, and responding, as pleasantly as possible while trying to provide full information, and support to the caller.

Multi-tasking, needs to juggle between receiving calls, faxes and at the same time attending to the client or customer present physically in office.

Maintaining important documents, records, and files in a proper and organized manner

To supervise housekeeping, keep in check up-to-date stationary items, eatables, and other administrative purposes.

Attending meetings and training sessions.

Company: Hotel Tulsi Exotic, Bhopal

Designation: Front Office Executive, June 2009– February 2011

Role and Responsibilities:

Handled front office & customer requirements for rooms and banquet booking

Managing room service & housekeeping requirements

Responsible for corporate bookings.

Process customer complaints and feedbacks

Update system and paperwork

Educational Background Award Organization Year

Bachelor’s in arts

Barkatullah University, MP (March 2009 – April 2011)

Other Skills

Self-directed and able to take initiative

Tendency to think and plan carefully before acting

Team player

Punctual and sincere

Love reading and exploring new things

Contact this candidate