Tonya Dye

Crescent Springs, KY *****

advle5@r.postjobfree.com

+1-859-***-****

To obtain a position in a facility where I can utilize my skills & experience while demonstrating a positive attitude and willingness to learn.

Work Experience

Central Kentucky Specimen Lead NKY - Educational

Ethos Labs - Newport, KY

September 2021 to Present

● Collect COVID-19 SARS-Cov-2 Viral specimens

● Manual entry of requisitions

● HIPPA Compliance

● Scheduling

● Recruiting

● Facilitating new collection sites

● Train new hires

● Strong Focus on Customer Service

Operations Manager

iCAN - Crestview Hills, KY

November 2016 to April 2018

● Handle operational duties such as answering phone lines, scheduling patients, filing and faxing, ordering medical supplies

● Calling in controlled substance (Medication) for patients

● Viewing confirmed UDS and analyzing toxicology reports

● Completing patient encounters for all the doctors in practice

● Prior authorizations for 200 patients

● Handle patients request for medical records and releases

● Obtain patients vitals

● Document patient’s medical histories and demographic information

● Delegate out daily/weekly work task

● Train new employees on proper procedures /protocol with program

● Delegate out daily/weekly work task

● Train new employees on proper procedures /protocol with program

● HIPPA

● EMR

● Microsoft/Excel

● Compliancy

● Review employee time cards

● Meet with vendors to discuss new medication/treatment

● Strong focus on Customer Service

Stylist

Great Clips - Dry Ridge, KY

July 2014 to November 2016

● Ensured appropriate inventory was controlled

● Answered customer’s questions and various inquiries

● Sold clientele products

● Provide an affordable haircut in a quick passed environment Medical Assistant/Lead

Figure Weight Loss - Edgewood, KY

August 2012 to December 2014

● Handle administrative duties such as answering phone lines, scheduling patients, filing and faxing

● Handle patients request for medical records and releases

● Obtain patients vitals

● Document patient’s medical histories and demographic information

● Delegate out daily/weekly work task

● Train new employees on proper procedures /protocol with the program

● HIPPA

● EMR

● Compliancy

● Dispense/ Count medication

Medical Externship

Tri-State Clinical Labs - Cincinnati, OH

July 2011 to August 2011

● Handled administrative duties such as answering phone lines, filing and faxing

● Administered blood draws and processed specimens

● Documented patient’s medical histories and demographic information Manager/Stylist

Sport Clips - Fort Wright, KY

August 2008 to November 2010

● Ensured appropriate inventory was controlled

● Answered customer’s questions and various inquiries

● Sold clientele products

● Trained and coached employees on proper work techniques and procedures

● Hired, fired and interviewed employees

● Handled scheduling, bookkeeping, banking and payroll HR Administrative Assistant/Employment Specialist

Argosy Casino & Hotel - Lawrenceburg, IN

April 2007 to September 2009

● Handled all aspects of hiring from recruiting, interviewing and employee paperwork

● Managed employee relations functions

● Explained and interpreted company policies, procedures and benefits to new and existing employees

● Presented various training programs including new hire orientation

● Administrative duties such as answering phone lines, filing, preparing of reports and faxing

● Maintained HRIS system

Junior Instructor

Michael’s College of Hair Design - Florence, KY

October 2007 to August 2008

● Oversaw proper learning process of cosmetology students and evaluated student performances

● Prepared lesson plans and new cutting techniques

● Handled inventory control

Dental Assistant

Dr. Jeffery Kaiser, DMD - Covington, KY

December 2006 to April 2007

● Administrative duties such as answering phone lines, filing, faxing and scheduling of patients

● Verified insurance coverage and handled all billing procedures

● Maintained inventory of supplies for the office and handled payroll Chiropractic Assistant

Chiropractic Family Wellness Center - Florence, KY November 2004 to December 2006

● Administrative duties such as answering phone lines, filing, faxing and scheduling of patients

● Verified insurance coverage and handled all billing procedures

● Assisted with patient therapies

Education

Certificate

Lincoln College of Technology Florence - Florence, KY August 2011

High school diploma or GED

Skills

• Answering multiple phone lines

• Scheduling

• Receiving and sending fax

• Document preparation

• Prior Authorization Specialist

• Multi-tasking

• Self Motivated

• Time Management

• EMR

• Microsoft/Excel

• Infection Control Training

• Medical Imaging

• HIPAA

• Insurance Verification

• Medical Billing

• Medical Scheduling

• Medical Coding

• Medical Office Experience

• Public Speaking

• Event Planning

• Hair Styling

• Communication skills

• Customer relationship management

Certifications and Licenses

CPR/AED

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