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Medical Support Manager

Location:
Odessa, TX
Posted:
February 27, 2023

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Resume:

E

Reginald

Edmond

advld4@r.postjobfree.com

580-***-****

LinkedIn Odessa, TX

Ambitious and resourceful professional with a proven track record in efficiently supervising administrative operations of hospitals and other healthcare facilities. Broad knowledge of collaborating with medical staff to establish operational and cost efficiencies. A service-driven leader with demonstrated success in recruiting, engaging, and training coworkers and establishing employee policies and procedures. Leverage excellent strategic planning acumen to optimize process and cost efficiency. Well-versed in intravenous Therapy, administering controlled medications, and performing patient assessments/ triage screenings. Hands-on experience in monitoring medical and office supply stock and maintaining patient health records and data.

Areas of Expertise

• Healthcare

Administration

• Patient Flow

Management

• Clinical Leadership

• Healthcare Service

Management

• Electronic Health

Records (EHR)

• Staff Supervision &

Scheduling

• Training & Precepting

• Relationship Building

• Standard Operating

Procedures

Career Experience

US Post Office, Odessa, TX 07/ 2016 - 03/ 2019

Sales and Service Distribution Associate

Acquire and organize letters and packages. Purchase stamps and other postal items. Obtain signatures from customers for registered, certified, and insured mail. Employ numerous varieties of postal equipment. Dispatch arriving mail from postal trucks.

• Boosted parcel processing and scanning efficiency by 40% through the introduction of a two-parcel cart scanning method, which replaced the previous one-cart scanning method. US Army, Lawton, OK 08/2013 - 07/2015

Basic Officer Leadership Course Medical Support Manager Hired, supervised, and mentored healthcare professionals. Collaborated with consultants to achieve organizational goals, and oversee financial operations, including billing and coding. Led a team of six employees, providing clear direction and motivational leadership resulting in strengthened operational efficiencies and traceability. Developed organizational filing systems for confidential client records and reports, ensuring proper storage and privacy. Collaborated with personnel to simplify data and implement procedures to streamline operations. Delivered relevant and critical feedback to team members through quarterly reviews, allowing them to improve and flourish. Established well-organized timetables, to maximize presence during critical time windows. Formulated and executed office guidelines and ensures compliance with rules, protocols, and benchmarks.

• Achieved and sustained a 100% officer candidate in-processing and medical readiness rate, guaranteeing that candidates were at their optimal physical state for commission.

• Maintained impeccable operational readiness rate with no loss or damage for assets valued at $570,000.

US Army, Lawton, OK 03/ 2013 - 08/ 2013

Healthcare Mobilization Manager

Acquired laboratory samples, administered vaccinations, and updated medical records facilitating the completion of daily objectives and goals on a regular monthly basis. Functioned as project leader, collaborated closely with colleagues to meet objectives, devise solutions, and meet deadlines. Identified and fulfilled the company's objectives by effectively collaborating with teams.

• Ensured readiness of all soldiers deploying and transitioning to/ from different military posts by providing medical screenings, complying with mobilization, and readiness.

• Consistently achieved a perfect record in preparing and evaluating candidates for commission, maintaining a 100% officer candidate in-processing and medical readiness rate.

• Successfully maintained a 100% serviceability rate, ensuring all assets valued at

$100,000 were in excellent working condition, with zero loss or damages. US Army, Lawton, OK 08/ 2012 - 03/ 2013

Hospital Operations and Readiness Manager

Supervised 306 servicemen and 986 civilians' operational readiness and credentials. Provided administrative operations and logistical support for all training and missions at Reynolds Army Medical Center. Spearheaded professional development counseling and performance reviews for five military service members, as well as their training and development. Supervised operations and ensured adherence to budget. Examined and analyzed staff processes, eliminating vulnerabilities, and promoted regulatory compliance for both residents and staff. Trained and qualified staff by board requirements as well as national, state, and local regulations.

• Achieved a 100% accountability and serviceability rate for all medical equipment/assets valued at over $200,000 without any loss.

• Identified and managed departmental operational assets effectively to prevent losses and damages while adhering to departmental budget constraints, resulting in cost savings of thousands of dollars annually, with a quarterly budget of less than $25,000. Additional Experience

Emergency Trauma Manager, US Army, Leesville, LA

Education

BBA in Healthcare Administration

American InterContinental University, Schaumburg, IL, 03/2022 Certifications

Future Tech Career Institute, Chicago, IL, Security CompTIA 601 Certificate of Training, 02/2022 Kaplan University, Houston, TX, Certified Emergency Technician Level 2, Fort Sam, 08/2014 Advanced Supervisor Course, Army Fort Sam Houston, TX US Army, Fort, Sam Houston, TX, Basic Leadership Course



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