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Customer Service Data Entry

Location:
Tennessee
Salary:
15.00
Posted:
February 27, 2023

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Resume:

Rebecca Kalla

Evansville, IN *****

advld1@r.postjobfree.com

662-***-****

Work Experience

Direct Support Professional

Apex Behavioral - Evansville, IN

January 2020 to March 2020

Worked to improve, enrich and respect the lives of individuals With developmental, physical, and mental disabilities

• Maintained accurate case management care plans and reports

• Administered daily medications

• Followed case management plans for individuals to achieve greater independence, Their daily goals and community integration

Customer Service/Logistics Expeditor

Penske Logistics - Princeton, IN

August 2019 to November 2019

• Prioritize and organize shipments based on need within

• Good communication skills, both in person and through email

• Responsible for printing, organizing and distributing paperwork

• Data Entry/SAP

SAP Coordinator/Administration

Celanese - Evansville, IN

January 2019 to July 2019

• Provide administrative support to customer service and management team

• Processed order confirmations in SAP

• Ensured accuracy by weight and quantity by raw materials and finished goods

• Verified and processed production tickets for accuracy Office Assistant/Customer Service

HR Solutions - Evansville, IN

July 2018 to December 2018

• Answered multiple phone lines, directing calls accordingly

• Made sales calls to active customers for low ink email alerts

• Recorded daily Accounts Payable with open invoices

• Sort and distributed all incoming mail

• Process weekly manual inventory to ensure accuracy Recruiter (Project, Short Term Assignment)

HR Connects - Evansville, IN

June 2018 to July 2018

• Achieved customer requirement to fill 40+ contract requisitions which included screening, verification, background/security and in-processing. conducted initial phone screens to determine candidate availability

• Sent offer letters and gathered preliminary onboarding paperwork from candidates

• Created an inventory of qualified temporary employees sufficient to meet current and future client demands.

Office Administrator, Customer Service

MSNI, Inc - Tupelo, MS

July 2016 to June 2018

• Provide customers internal and external with pertinent and up to date sales order status

• Assists in resolving problems and ensuring satisfactory customer service

• Provided direct access to staffing needs for all departments and shifts to ensure proper staffing for all production needs.

• Communicated with new and existing vendors for various requests from management for office/ warehouse needs

• Obtained freight quote and arrange trucks to deliver products from vendors

• Created paperwork for all LTL shipments for carrier pickup, coordinate all drop trailer shipments Customer Service Team Member

FXI, Inc - Tupelo, MS

June 2015 to July 2016

• Examined, monitored and analyzed work processes to access completeness, accuracy and conformance to department standards and specifications

• Distribute production orders, schedules and work orders to departments

• Compiled information, such as production rates and progress, material inventories, materials used for customer information so status reports can be completed Receptionist/Administrative Assistant

PPC Industries - Pleasant Prairie, WI

April 2009 to May 2015

• Processed daily invoicing/debits and credits, process customer orders for shipping, domestic and international

• Assisted with effective communications with a primary focus in the daily activities and needs of the Customer Service International team

• Perform daily administrative requests from Sales Manager and sales team including reporting directly to the President

Education

High school diploma

Skills

• Microsoft Office, Word, Excel, Outlook, Power Point, Quick Books

• SAP and CATS System, AS400, Access

• Strong written and verbal communication skills

• Excellent time management skills and the ability to prioritize work

• Attention to detail and problem solving skills



Contact this candidate