Retail Merchandiser Service Rep

MARIA FLOURNOY

Midland, TX ***** 432-***-**** **************@*****.***

Summary

Experienced Retail Merchandiser and Customer Service Rep versed in using product placement,

endcaps and points of purchase displays to manufacturer's best advantage. Astute professional with

goal-oriented nature promotes optimized retail workflow. Extremely detail-oriented, courteous and

helpful to customers and clients alike with outstanding listening and multi-tasking abilities.

Skills

e Plan-O-Gram Comprehension e Verbal & Written Communication Skills

e Seasonal Campaigns e Ability to Schedule & Work Unsupervised

e Event Promotion

Experience

Retail Merchandiser 06/2019 to Current

Spar Field Services Midland (home Ofc In NJ), TX

e Communicate and coordinate execution of planograms with store management.

e Highlight differences between competitor brands and manage product lines through innovative

merchandising.

Display promotional material such as signs and banners.

Use company provided mobile technology to perform job.

Rotate products from stockroom out to department sales floor according to seasonal plans,

promotional schedules and style rotation plan.

Retail Merchandiser 06/2017 to Current

Strategic Retail Services Midland (home Ofc Ohio), TX

e Use company provided mobile technology to perform basic job functions.

e Maintain visual displays to showcase products in interactive and engaging way.

e Communicate and coordinate execution of planograms with store management.

Retail Associate 02/2012 to 07/2014

Kohl’s Midland, TX

e Processed merchandise returns and exchanges for customers to refund payments, trade items

and offer store credit.

Assisted with conducting merchandise stock counts and reported discrepancies

Followed company policies, rules and procedures to promote company goals and maintain

safety.

Assisted customers by phone regarding store operations, products, promotions and orders.

Walked sales floor and remained aware of customer actions to maintain safe and secure

shopping environment.

Helped customers by answering questions.

Calculated pricing, applied discounts and collected payments to process transactions.

Handled price checks, merchandise transfers and fitting room returns to keep store orderly and

efficient.

e Restocked shelves, racks and bins.

Retail Merchandiser 02/2007 to 11/2011

Calicor Merchandising Sacramento, CA

e Worked with a team servicing all Safeway Grocers in Northern California from Redding to

Madera.

Communicated and coordinated execution of planograms with store management.

Rotated products from stockroom out to department sales floor according to seasonal plans,

promotional schedules and style rotation plan.

Education and Training

Accounting And Small Business Management 06/2016

Blinn College Brenham, TX

e Attended June 2015 to June 2016 at a federal prison camp.

e 4.0 GPA

English/Journalism 06/1977

American River College Sacramento, CA

e Majored in English

e = Minored in Journalism

e Attended Journalism convention in Anaheim, CA with other selected invitees.

High School Diploma 06/1974

La Sierra High School Carmichael, CA

Contact this candidate