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Property Manager Assistant

Location:
Birmingham, AL
Salary:
95,000
Posted:
February 28, 2023

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Resume:

Sheri Davis

**** ** ***** *****

Hoover, Al. ****6

advl98@r.postjobfree.com

205-***-****

PROPERTY MANAGEMENT LEADER

Exceptional background managing communities and implementing strategies for obtaining profitable results. Development and implementation of marketing, pricing and concession programs for a portfolio of apartment communities. Strong in budget control, team building/motivation, marketing, resident retention and resident relations. Team player and able to manage multiple tasks concurrently. Exhibit high standards for customer service. Proven track record of performance improvement through facilitation. Highly experienced in both OneSite and Yardi Management Software.

Revenue Management

Resident Relations

Leasing and Marketing

Team Development and Motivation

Budget Tracking and Analysis

Construction / Rehabilitation

WORK EXPERIENCE

Elite Management Group

Regional Manager/Director of Collections May 2022- present

Responsible for creating and implementing a strong collection policy for the company which consists of 27 communities throughout Ga., Ms., Tenn., and Kansas City.

Successfully managed, mentored and encouraged all 27 managers and assistants providing leadership and guidance for successful increase of occupancy and lower delinquency of each site.

Created and implemented monthly contest to promote enthusiasm and excitement within the assistant management team.

Hold weekly progress calls with each community which includes drilling into each resident who has an outstanding balance within the portfolio.

Monitor monthly bad debt turnover to ensure that it happens monthly.

Monitor attorney portals weekly ensuring all accounts needed have been filed and all documents requested have been submitted timely.

Worked daily with all managers and assistant managers to lead them and provide the necessary support for them to be successful at collecting rent at their community.

Work closely with residents and managers to file rental assistant applications, work with agency representatives to ensure all documents have been submitted to ensure timely payment of funds.

In charge of spearheading the drive to successfully collect over $500,000.00 from Lease Lock (high risk insurance agency) in the final 2 quarters of 2022.

Valora at Homewood

General Manager May 2021-May 2022

Responsible for running a multi-family community consisting of 742 apartment homes.

Assisted other sites during times of transition between managers, staff or other times of need.

Selected as a member of the Transformation Team who met monthly to brainstorm with others in the company to create and implement new, innovative ideas to drive occupancy, decrease delinquency and implement ideas to help maintain a rewarding work environment and company culture.

Ensuring day-to-day operations enhance the value of the property maximizing the long-term operating performance.

Responsible for yearly reviews of the team.

Develop strategic sales and marketing objectives, manage budgets, and evaluate staff performance.

Employment and development of staff to ensure a pleasant and safe community.

Responsible for on-site accounting functions.

Prepared monthly variance reports and reviewed with upper management monthly.

Created and implemented a statement spreadsheet to ensure all invoices were tracked and entered monthly.

Responsible for overseeing a renovation project for interior upgrades.

Supervised on average a staff of 18 team members.

Responsible for monthly and quarterly property walks and audit reports

Responsible for the timely delivery of weekly/monthly reports.

Increased and maintained occupancy from 75% to 93%.

Created and implemented a strict collection policy with a daily collection calendar.

Lowered delinquency from 30% delinquent to 10%.

Hammond Residential

Regional Manager April 2019-May 2021

Successfully managed a portfolio of 6 communities in Alabama and Georgia totaling 1500 apartment homes, all undergoing both exterior and interior renovations.

Ensuring day-to-day operations enhance the value of the property maximizing the long-term operating performance.

Develop strategic sales and marketing objectives for all communities, manage budgets and evaluate staff performance.

Employment and development of staff to ensure a pleasant and safe work environment.

Executed weekly delinquency calls with each property to track performance closely.

Responsible for overseeing a renovation project for both exterior and interior upgrades.

Responsible for hiring qualified vendors and maintaining a strong professional relationship with them.

Supervised and built team morale for 6 managers while encouraging and leading them to manage their teams effectively.

Responsible for monthly and quarterly property walks and audit reports.

Created and implemented a statement spreadsheet to ensure all invoices were tracked and entered monthly.

Created and implemented a strict collection policy with a daily collection calendar.

Reviewed all variance reports and made corrections prior to submission monthly.

Blue Magma Residential

Regional Manager July 2018-March 2019

Successfully managed a portfolio of 6 communities throughout the Alabama Region totaling 1350 apartment homes. 3 of the 6 were undergoing both interior and exterior renovations.

Responsible for hiring qualified vendors and maintaining a strong professional relationship with them.

Lead the teams to success increasing occupancy, lowering delinquency and expenses to increase overall revenue.

Responsible for preparing monthly owners summary for each community.

Reviewed and edited all reports due from managers prior to submitting to the owners.

Helped in the development of the 2019 budget for the portfolio.

Monitored all competitors pricing to make necessary adjustments at each location to stay competitive in our market.

Supervised on average a staff of 40 team members.

Responsible for monthly property walks and audit reports.

Created and implemented a monthly marketing strategy for the portfolio.

Arbour Valley Management

Senior Community Manager December 2016 – July 2018

Responsible for the management of 5 communities both conventional and section 8 with a total of 486 units.

Responsible for meeting budget goals set forth by the company.

Responsible for increasing revenue by finding new innovative ways to collect income.

Develop strategic sales and marketing plans in order to maintain occupancy at 90% or higher.

Responsible for all monthly reports as well as the monthly owners’ summary.

The Park at Hoover

September 2014 – November 2016

Community Manager

The largest multifamily rental community in the state of Alabama at 1,080 units under the ownership and management of Landmark Apartment Trust.

Responsible for meeting budget requirements set forth by the company.

Analyze financial statements and make necessary operating adjustments to improve the revenue stream.

Responsible for on-site accounting functions.

Responsible for creating the 2015 operating budget.

Maintained an average staff of 25 employees.

Develop strategic sales and marketing objectives and evaluate the team’s performance.

The Overlook at Homewood

May 2013 – September 2014

Property Manager

Responsible for running a multi-family community consisting of 722 apartment homes.

Responsible for meeting budget requirements set forth by the company.

Responsible for doubling collections, lowering delinquency, and increasing occupancy in a short time frame.

Analyze financial statements and make necessary operating adjustments to improve the revenue stream.

Responsible of the daily supervision of 17 team members.

Ensure that the day to day operations enhance the value of the property maximizing the long-term operating performance.

Engel

March 2008 – May 2013

Senior Property Manager / General Manager

Managed a portfolio of two apartment communities consisting of 1203 apartment homes in Birmingham.

Responsible for the day-to-day operations’ of 1203 apartment homes in Birmingham, Alabama, overseeing and enhancing its financial growth to maximize the long-term operating performance.

Responsible for the bidding process of a complete renovation of 240 units. Overseeing the day-to-day operations and reconstruction of the common area as well as the interior upgrades of the properties.

Ensure that the physical and internal aspects of the communities meet company standards for safety, appearance and operation within the budgeted financial goals.

Analyze financial statements and make necessary operating adjustments to improve the revenue stream and cost efficiencies.

Maintained an average staff of 25 team members.

DEL

July 2007 – March 2008

Property Manager

Responsible for running a multi-family community consisting of 400 apartment homes.

Ensuring day-to-day operations enhance the value of the property maximizing the long-term operating performance.

Develop strategic sales and marketing objectives, manage budgets and evaluate the staff‘s performance.

Employment and development of staff to ensure a pleasant and safe community.

Responsible for on-site accounting functions.

Responsible for the lease up of a community in the low 80 percentile into the mid 90 percentile.

SPM

May 2006 – July 2007

Assistant Property Manager

Assisted with the management of community of 400 apartment homes in Birmingham.

Responsible for the day-to-day accounting process utilizing Yardi as a financial tool. Securing, overseeing and enhancing its financial growth to maximize the long-term operating performance.

Assisted the Property Manager in Ensuring that the physical and internal aspects of the communities meet company standards for safety, appearance and operation within the budgeted financial goals.

Analyze financial statements and make necessary operating adjustments to improve the revenue stream and cost efficiencies.

Fifteen Asset Management

May 2001 – May 2006

Multi-site Leasing / Accounting Manager

Responsible for the day-to-day leasing and accounting of 1840 apartment homes in Birmingham, Alabama, overseeing and enhancing its financial and occupancy growth to maximize the long-term operating performance.

Develop strategic sales and marketing objectives, manage budgets.

Employment and development of leasing staff to ensure optimal occupancy.

Responsible for the accountability of the on-site accounting functions.



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