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Desk Officer Customer Support

Location:
Jaipur, Rajasthan, India
Posted:
February 28, 2023

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Resume:

PRIYANKA SHARMA

Details

Address:-

*** *, *** ***** ****

Colony, Suthla, Chungi

Chawki, Jodhpur, Rajasthan-

342001, India.

Phone

800-***-****

Email

advl08@r.postjobfree.com

Date of birth

27 July 1997

Skills

Effective Communication

Flexibility and Adaptability

Goal Oriented

Effective Presentation Skills

Leadership

Promotion and Sales Tactics

Future Focused

Languages

English

Hindi

Hobbies

Reading Books, Travelling,

Listening Music

Profile

Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success. I seek challenging opportunities where I can fully use my skills for the success of the organization.

Employment History

Customer Support (Mfine Novacura Tech Health Service, Banglore) Jan 2022 — May 2022 Jaipur (Work from Home) (Company LAYOFF)

• Resolving customer complaints brought to your attention.

• Answer high-volume inbound customer calls via an automated phone system.

• Utilize resources to troubleshoot and resolve patient issues.

• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.

Billing Clerk, LMB (Laxmi Misthan Bhandar)

Jul 2019 — Mar 2021 Jaipur

• Manage financial data to discover outstanding invoices.

• Collect and sort all invoices, credit, bill, and order statements.

• Enter all relevant data into accounting software.

• Draft invoices statements for customers and vendors. Record and update all payment in accounting software.

Front Desk Officer, Arvind Handicrafts (Export & Import) Nov 2018 — Jul 2019 Jodhpur

• Consultation of the clients regarding duties and taxes.

• Monitoring of the shipments to ensure the compliance of regulations,

• Maintenance of customer relations and participation Promoter, Telecom industry

Aug 2015 — Jul 2017 Jodhpur

• Organizing sales visits.

• Demonstrating and presenting products.

• Attending trade exhibitions, conferences and meetings. Reviewing sales performance.

Education

Aishwarya College, BBA

Jul 2017 — Jan 2020 Jodhpur

Accent Senior Secondary School, HSC

Jul 2014 —Mar 2015 Jodhpur

Accent Senior Secondary School, SSC

Jul 2O12 — Mar 2013 Jodhpur



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