Sales Associate Support Specialist

SHAUN HOLT *** Brandon Ridge Circle Stockbridge, GA 30281 Cell: 470-***-****

PROFILE

Results-driven professional looking to leverage experience from the restaurant and hospitality to advance career. Brings polished client relations, administrative and operational expertise to interface comfortably with others at all levels. Effective project management, organizational and planning experience; Strong work ethic with demonstrated success in both teamwork and individual situations. Proficiency in Compliance, Management, Operational Compliance and Excellence, Client Relations, Business Development, Recruitment, Staff Development and Training, Administrative Operations.

EXPERIENCE

Five Star Senior Living, Stockbridge GA

Maintenance/ Security Advisor 09/2020-Present

Perform facility maintenance and housekeeping repairs, and other

related duties.

Patrol grounds and monitor facility along with daily communication with the executive director.

PSI Security Services

Secured Varies Security Sites 05/2019-Present

Five Star Senior Living, Stockbridge, Georgia

Cook 07/2018- 2020

●Prepare and serve all meals for assigned shifts including special events

●Ensure al leftovers are covered, labeled, dated and stored in proper place

●Assists the Food and Beverage Service Director in assigned responsibilities or acts as Food and Beverage Service Director as assigned

●Check menus daily for any required advance preparation. Notes substitution on the posted menu ad maintains various recipes in absence of Food and Beverage Service Director

●Prepares food using proper food handling and food safety technique according to established policies and regulations. Maintains the proper temperature of food during preparation and serving.

●Responsible for portion control, following the menus and time schedules and plate presentation for each meal. Uses proper tasting techniques to insure quality taste and palatability prior to serving

●Prepare nourishment as requested

●Uses food, supplies and equipment in an efficient and economic manner to prevent waste

●Assist in serving meals and tray preparation for residents as required

●Assist in removing dishes and trays from dining room

●Clean dining room, tables, chairs, floors, etc.

●Ensure that all electrical and gas appliances are turned off before leaving kitchen area and at the end of shift

●Performs assigned cleaning duties according to established policies and utilizes the proper cleaning chemicals. Keeps work areas clean and uncluttered during meal preparation and service

●Washes pots, pans serving utensils, etc. according to established procedures for manual and/or automatic dishwashing. Stores items appropriately to prevent contamination

●Assists in receiving, storage and verifying of invoices for incoming food and supplies as indicated by supervisor. Reports inadequate stock levels to the supervisor in a timely manner. Ensures that food storage areas are kept clean and well organized

●Ensures that the department is maintained in a safe manner according to established policies. Reports all hazardous conditions/equipment and malfunctioning equipment to the supervisor and/or maintenance as directed. Operates food preparation equipment according to manufacturer and supervisor instructions

●Maintains confidentiality of all resident information to ensure resident rights are protected

●Adheres to department dress code, good hygiene and safe work practices

●Completes work assignments within specified time frames

●Perform other related duties as assigned

●Training of new employees

Acme Markets, Newark, Delaware

Deli Department Supervisor 02/2017-01/2018

●Maintain Deli area according to policies and procedures

●Organized merchandise and supplies

●Maintain a safe work environment

●Maintain merchandise presentation by stocking and rotating merchandise removing out of date foods, setting up, cleaning, organizing product displays

●Provide customer service by acknowledging customer and identifying customer needs

●Provide deli products to customers according to customers specifications utilizing, repairing and sanitizing equipment appropriately

●Properly handling, packaging, labeling and storing of food

●Completing and retaining required paperwork, logs, and other documentation

●Scheduling

●Inventory

●Training of new employees

Arby's Restaurant, Glenn Jean, WV

Line Cook, Food Preparation 04/2016-01/2017

●Prepared basic components of each dish on our menu using proved recipes

●Memorized and utilized serving portion sizes and all basic meal prep procedures used in the kitchen

●Ensured that the kitchen, all food prep/storage areas meet restaurant and Department of Health standards

●Collaborated with a team of cooks to do portion prep for shifts when needed

●Monitored product freshness and rotated out old products based on schedule create by management

Walmart, Glenn Jean, WV

Deli Sales Associate 04/2016-01/2017

●Utilized competency areas in inventory, food, judgment, customer service, execution and results, planning improvement, influence an communication, ethics and compliance and adaptability to generate profits

●Educate customers on contents and cuts of various deli items and prepared meals based on customers’ instructions

●Maintained outstanding customer service as per company’s standards and generated sales

●Utilized communication and interpersonal skills to promote products, services, thus exceeding personal and team goals and boosting profits

●Initiated sales opportunities with the existing/prospective customers while developing and maintaining key clients

Green Turtle Restaurant, Newark, DE

Assistant Kitchen Manager Certified Trainer Lead Line Cook 11/2011-10/2015

●Assistant Cook Manager, Certified Trainer, Lead Line Cook

●Ability to work quickly and concisely under pressure

●Proper storage of food in a sanitary manner

●Ensure proper sanitation of freezers, utensils, refrigerators and cookware and dishes in timed intervals

●Adhere to regulations for food handling, sanitation and storage

●Maintain sense of cost control

●Communicate with kitchen manager for daily menus

●Regulation of temperatures for grills, ovens and other cooking equipment and refrigeration

●Able to work effectively and efficiently working under pressure and with a fast pace

●Measure and mux ingredients according to standards, recipe, spec and ingredients

●Skillfully use standard equipment needed for each individual job

●Experience in fry, broil, grill, sauté

●Inventory

● Scheduling

●Training of new hires

Piece of Ireland, Newark, DE

Cook Supervisor 07/2008-11/2011

●Hired, trained, delegated to, and supervised ten cook staff to develop their leadership and business skills while ensuring that a coaching culture is present in store, where everyone receives timely acknowledgement for their successes and feedback on areas of opportunity

●Assumed 100% responsibility for quality of products served in complying with standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures

●Stocked and maintained sufficient levels of food products at line stations to assure a smooth service period

●Portioned food products prior to cooking according to standard portion sizes and recipe specifications

●Maintained a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment

●Prepared item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating

●Followed proper plate presentation and garnish set up for all dishes

Gardens at White Chapel Assisted-Living Community, Newark, DE

Kitchen Supervisor 01/2008-07/2008

●Followed recipes, portion controls, and presentation specifications in collaboration with the Chef, Sous Chef or Kitchen manager

●Utilized food preparation tools in accordance with manufacturer instructions

●Cleaned and maintained station while practicing exceptional safety, sanitation and organizational skills

●Prepared breakfast, lunch and dinner for residents

●Supervised dietary staff

Care Focus, Newark, DE

Direct Support Specialist 05/2006-10/2007

●Provide care for developmentally disabled

●Documentation of identification notes daily

●Assisted with administering and distribution of medication and communication with nursing staff

●Maintained daily communication log

●Responsible for transporting of residents

●Provided assistance with cognitive skills

●Prepared meals for residents according to dietary needs

●Maintain safe work and living environment

Chimes, Newark, DE

Residential program Technician 11/2001-03/2003

●Maintained developmentally disabled clients’ case records, work logs, performance target outcome tracking, statistical reports and other administrative projects

●Screened individuals for benefits, entitlements and services to assess need and eligibility and advised them of benefits, entitlements and services in which they may be eligible for

●Prepared intake and registration forms for clients on and off-site as directed by my supervisor

●Assisted clients to fill application forms, collected documentation and performed follow-up to ensure that benefit was obtained

●Assisted with administering and distribution of medication and communication with nursing staff

●Provided direct care

●Provided assistance with cognitive skills

●Prepared meals for residents according to dietary needs

●Maintain safe work and living environment

●Responsible for transporting residents

Perkins Family Rest, Newark, DE

Line Cook 06/2006-08/2007

●Followed recipes, portion controls, and presentation specifications in collaboration with the Chef, Sous Chef or Kitchen manager

●Utilized food preparation tools in accordance with manufacturer instructions

●Cleaned and maintained station while practicing exceptional safety, sanitation and organizational skills

Citibank Corporate Security Investigative Service, Newark, DE

Wackenhut-Security Officer III 03/2003-03/2007

●Ensured building emergency procedures, property surveillance, patrols, and building inspections

●Conducted fire drills to ensure protection from fire, vandalism, theft, and other potentially damaging elements

●Prepared access badges for visitors, vendors, and/or personnel

●Maintained shift activity logs, incident reports, security control center, and monitored reception area

●Monitored CCTV monitors, video recorders, alarm systems and access activity through security badge read

●Supervised and reviewed officers’ performances, and employee training

EDUCATION

DeWitt Clinton High School, Bronx, NY

High School Graduate 06/1987

Contact this candidate