Mohamed Yassin

480-***-**** www.linkedin.com/in/yassinmohamed advkzo@r.postjobfree.com

MBA MIT CSM SAFe Agilist(SA)

An experienced servant leader with a proven track record of devising and implementing strategic teamwork solutions that foster communication and collaboration. Accomplished at introducing and facilitating the adoption of Scrum principles, removing impediments, and fostering self-organization. Results-oriented, decisive leader with proven success in establishing and cultivating relationships to build team focus and flexibility. Excellent communicator and innovative problem solver with the strong strategic development and organizing capabilities.

Areas of Expertise

Agile Principles • Scrum Framework • SAFe • Kanban • JIRA • Product Management • Iteration/Sprint Planning Meetings • Tasking Meetings/Retrospectives • Relative Estimation • Facilitate Problem solving • Employee Relations • Training & Development • Effective Communication • Leadership • Conflict Resolution • Delegation and Empowerment

Technical Skills

Methodologies: Agile-Scrum, SAFe, Kanban, Waterfall

Database: Microsoft SQL Server, Oracle, MS Access.

Testing Tools: HP Quality Center, JIRA

Productivity Tools: Microsoft Office Suite, JIRA, Confluence, Mural, SharePoint, DOORS, Lucid chart. Balsamiq, MS

Citrix Nfuse, IBM Notes, IBM Sametime, VMware, Clarity Planner, Slack, SourceSafe, MS Visio, Smartsheets, TFS, VMware, Erwin, IdeaBoardz.

PROFESSIONAL EXPERIENCE

Agile Business Consultant/Scrum Master(Contract) 2020–Present

Entuc, Plano, TX

Managed the full software development lifecycle (SDLC) for a series of web-based customized off-the-shelf packages and in-house custom-built business solutions.

Created the product backlog and defined Epics, Features, and User Stories.

Managed bugs, requirements, mockups, and test cases in JIRA and maintained version release documentation in confluence.

Collaborated with business stakeholders and engineering teams to review designs, prioritize features, clarify scope, and negotiate trade-offs as required to meet schedule and resourcing challenges.

Defined and managed the road map and prioritized the backlog of work to meet the vision, market, and customer demands.

Identified opportunities for API integration, evaluating and selecting APIs, and working with technical teams to ensure successful integration and implementation

Derived and led backlog grooming sessions, prioritize the iteration, and developed user stories and acceptance criteria.

Provided key performance metrics to the IT director on the deliveries and benefits realization and defined product vision, roadmap, product strategy, and growth opportunities.

Extensively involved with the QA team to develop the Test Plan, Test Scenarios, and Test Cases using HP Quality Center

Business Analyst III 2019 –2019

Salient CRGT, Inc., Herndon, VA

Provided support for an Enterprise Data Warehouse (EDW) business analytics and reporting system used to collect and integrate information across the Judiciary's national transaction and case processing systems for the Administrative Office of the U.S. Courts.

Developed user stories, acceptance criteria, wireframes, and Mock-ups for the Alcohol and Tobacco Tax and Trade Bureau portal.

Gathered security requirements for end-user roles.

Produced an Onboarding Guide for US Court users to configure source system. to access SAP BusinessObjects (BO) that reduced support calls by 60%.

Decomposed high-level business requirements into prioritized functional requirements specified in an appropriate level of detail suitable for a development team.

Articulated business and functional requirements and performed functional and system testing

Interfaced between systems architects/programmers and users to ensure that information technology designs meet the needs of the end-users.

Sr Business Analyst/Scrum Master (contract) 2018 -2019

Entuc, Plano, TX

Facilitated teams ranging in size from 7 to 9 people and completed projects ranging in budgetary scale from $500,000 to $2 million.

Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and Sprint Reviews. Assisted with internal and external communication, improving transparency and radiating

Protected development team from outside distractions, and maintain focus on sprint backlog and project timeline.

Ensured and provided effective training, learning, application, and adoption of the Lean/Agile principles and frameworks including Scrum, and Kanban to Agile/Scrum Teams utilizing servant-leadership and mentoring practices.

Worked closely with the project owner in product backlog management and continuous delivery of features.

Instructed and modeled core Agile principles of collaboration, prioritization, team accountability, and visibility; ensured the consistent application of scrum methodologies across the enterprise

Delivered hands-on coaching to tech leads, developers, and testers on estimating story points, breaking down stories into tasks, keeping track of their hours, and logging defects in JIRA.

Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (blocking issues, critical defects) on a daily basis.

Communicated the progress to senior management, Monitored the quality, and mentored the team through Burndown Charts, metrics, and project management processes

Business Systems Analyst-PMO (Contract) 2017-2018

Silicon Valley Bank, Phoenix, AZ

Led the eliciting, analyzing, validating, and documenting requirements for an Enterprise Document Management System. Developed /maintained all project communication deliverables including planning list, change request, timeline, scope, and requirements.

Led the successful implementation of a COTS solutions (ECM) for over 2,500 employees and a $3 million budget

Analyzed evaluated and mapped COTS solutions' capabilities (e.g., Open Text, Hyland ECM) and recommended business process improvement, planning, and execution.

Facilitated requirements elicitation workshops for over 100 stakeholders in total.

Developed use cases, and process flows and drafted requirements questionnaire.

Produced project documents such as functional design specifications, Context diagrams, flowcharts, screen prototypes, wireframes, Gap Analysis, and business rules.

Advised SMEs and partners (on integration and User Experience needs for the project life cycle.

Collaborated with vendors on the RFP process and proof of concept (POC).

Business Systems Analyst (Contract) 2016-2017

Inpower Trans LLC, Phoenix, AZ

Supported the daily operation, identified continuous improvement and developed reports to management.

Developed periodic performance reports/KPI's and presented outcomes to management.

Identified continuous improvement activities to streamline the business.

Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.

Business Analyst III-PMO 2015-2016

Envolve Health (Subsidiary of Centene Corporation), Tempe, AZ

Supported the Project Management Office business initiatives and project implementations through data

analysis and project implementations. Collaborated with Caremark to implement a claim adjudication partnership agreement.

Managed the transition of 3 U.S. Script health plans into the CVS Caremark network and claim adjudication system on time and within the budget frame.

Developed Business Requirements Document (BRD) and conducted requirement validation walkthrough

Conducted Touchpoint Time study for US Script Prior Authorization Fax Triage and performed process redesign that increased Pharmacy Technician efficiency by 30%.

Performed root cause analysis to identify bottlenecks and streamline business processes

Improved the content of the Business Analyst Onboarding document that reduced the Onboarding process time by 50%.

Project Requirements Lead (Contract) 2014-2015

Scottsdale Insurance (Subsidiary of Nationwide Insurance), Phoenix, AZ

Led the Initiation and scoping phase plan development for Scottsdale Webhosting Project and facilitated requirements definition sessions.

Documented current and future business processes modeling sessions to Identify gaps in processes, opportunities for improvements, and automation.

Created user stories, use cases, acceptance criteria, and personas to communicate high-level technical functions and requirements.

Led all activities related to solution requirements definition (functional, non-functional, and information requirements) and documentation (business context diagram, event list, business process models, use cases, and business rules)

Collaborated with the wider Design and architecture teams to contribute to solution designs and develop standards with a focus on Citrix technologies

Worked with the project manager to analyze change requests from the business side to determine the impact on the project.

Delivered test plans, test cases, test scripts, and defect reports. coordinated and participated in UAT.

Iteration Manager/Senior Business System Analyst 2007-2014

GNHSoft, Inc., Norcross, GA

Led teams ranging in size from 4 to 8 people and completed projects ranging in budgetary scale from $500,000 to $2 million.

Facilitated Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review, and Sprint Retrospective meetings.

Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (blocking issues, critical defects) on a daily basis.

Communicated the progress to senior management, Monitored the quality, and mentored the team through Burndown Charts, metrics, and project management processes.

Business Analyst II 2005 –2007

Kimberly Clark, Roswell, GA

Provided IT support for Kimberly Clark Healthcare and Professional product lines and acted as a liaison between business units and technical teams. Wrote user requirements specifications and functional requirements specification documents as per business requirements and process flow.

Worked closely with customers to define application metrics, reports, dashboards, data mapping, and other integration requirements.

Created SQL scripts for ad-hoc reporting and provided data analysis

Led process mapping efforts by analyzing data inputs and outputs.

Business Analyst 2004 –2004

Storeperform Technologies, Denver, CO

Provided pre-sales support to prospects, clients, project managers, regional and national sales managers

Provided technical support, configuration, and data troubleshooting for consultants and project managers

Developed and presented product prototype demonstrations to prospective clients and responded to prospect RFIs and RFPs. Performed process analysis and assisted clients with the identification of corporate needs (business, software, and hardware)

Conducted the analysis, design, documentation, and testing for Store Perform Workbench Application.

Created training materials and trained sales staff

EDUCATION AND CERTIFICATIONS

Master of Information Technologies, Regis University, Denver, CO

Master of Business Administration, The American University, Cairo, Egypt.

Post Graduate Certificate Project Management(in progress), Keller Graduate School, Phoenix, AZ

Certified Scrum Master (CSM), Scrum Alliance

SAFe (5) Agilist (SA) Certificate, Scaled Agile

PAHM Professional Certificate, America's Health Insurance Plans (AHIP)

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