David Morales

advkz9@r.postjobfree.com

305-***-****

Highly innovative and effective director of operations manager specializing in warehousing, distribution and logistics.

Work collaboratively with the operational staff to ensure that service agreements are executed at, or above the customers' standards.

Demonstrated proficiency in partnering with leadership to maximize employee production.

Bilingual logistics manager with experience in managing a talented warehouse staff, inventory control, equipment maintenance, shipping and receiving, staff productivity.

Work Experience

Operations Supervisor

YRC Freight

Miami, Florida December 2021 to present

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Responsible to direct and manage all activities related to drivers and dockworkers

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Utilize resources to move freight in the safest and most cost-effective manner to meet or exceed customer expectations

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Develop daily delivery plan utilizing equipment, manpower, and other resources to ensure effective and efficient operations and that work assignments are completed properly

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Supervise all activities of drivers and dockworkers responsible for efficient loading/unloading of trailers along with productive pick-up and delivery of freight at customer locations

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Ensure necessary resources of labor, equipment and time are available to all employees to allow maximum productivity of operations staff

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Speak to employee groups and conduct effective pre-shift meetings

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Ensure load quality, timelines, and work efficiency goals are met

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Interact daily with internal and external customers to deliver exceptional customer service to meet and exceed customer expectations and provide on-time and quality delivery of freight

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Recruit, develop and retain qualified employees to ensure effective operations in support of companys mission and goals

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Responsible for the selection, training, motivation and discipline of employees

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Communicate company safety program, trains, and enforces safety rules and compliance with all government regulations

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Administer safety programs which encourage a safe work environment and focus on prevention of accidents and injuries

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Complete necessary paperwork/data entry accurately and in a timely manner to ensure an efficient and steady flow of information

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Ensure compliance with government, company, and local labor regulations, policies, and procedures

Senior Assistant Warehouse Manager

Noble House Furniture – Savannah, GA December 2020-December 2021

Managed and coordinated daily activities of workers, supervising activities of all workers and assign tasks based on an individual's skill set. Managing 120 workers, 15 Supervisors,12 Leads and 4 Assistant Warehouse Managers.

Manage 3 offsite warehouses.4000-5000 order daily- 30 containers off loaded / day

Free trade zone warehouse.

Coordinate with traffic agents, report to headquarters in California

Led cross-department initiatives to develop and pursue cost reduction programs.

Supervised material flow, storage and global order fulfillment.

Cycle count, inventory reviews

Management of shipping and receiving orders as well as managing the reprocessing of orders not fulfilled due to lack of inventory.

Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.

Coordinating all employee training to uphold regulations.

Coordinate operations activities with all other functions of the organization to provide optimum services to our customers.

Maintained documentation for areas such as orders, activities, schedules and employee performance.

Maintain customer relations to ensure long-term growth in fleet management and retain customers.

Train new and existing staff on day-to-day operations and specific job duties including monitored work performance of staff.

Station Manager

Tri-Star Cargo Airport Handling Services - Fort Lauderdale, FL December 2018 to December 2019

(Contract Position)

Manage all shift and ongoing activities related to warehouse. Responsible for a warehouse staff of 15 employees in a 30,000 square feet facility.

• Develop company personnel by performing through subordinates as directed by the Cargo Contract.

• Understanding the operational contract obligations to our customer(s), and be literate with all computer systems related to the contracted operation.

• Well versed in all aspects of international cargo handling; warehouse buildup and breakdown, with a firm understanding of all associated regulatory concerns, and customs documentation.

• Promote and train employees on proper phone etiquette and counter practices. Ensured that team members were following all safety protocols and procedures, which decreased on-the-job accidents.

• Coordinate all Traffic Agents to be cross-trained to perform import/export duties, as well as, train the employees to be well versed with all customers in a multi-tenant facilities.

• Lead, direct, and motivate employee workforce by means of basic management skill sets; including, but not limited to employee coaching, progressive discipline. Train and ensure all assigned employees are aware of and comply with company and customer policies and procedures, • Provide and develop 'On the Job' (OJT), initial and recurrent regulatory training as required for ULD Regulations,

Live Animal Regulations, Human Factors, Safety Management System, TSA Security Awareness and Forklift Ops.

• Hold all subordinate employees accountable for failure to follow all policies, regulation and directives.

• Ensure the required company audit requirements are undertaken to ensure continuity and compliance at all times.

• Coordinate operations activities with all other functions of the organization to provide optimum services to our customers.

• Must understand the principle of aircraft weight and balance/load planning.

• Familiarity with security mandates generated from the following agencies is required; Transportation Security

Administration, Federal Aviation Administration, Local Airport Authority and U.S. Customs & Border Patrol.

Warehouse Manager,

DSV Air & Sea Inc. Miami, FL Aug/2017 - May/ 2018

• Managed and coordinated daily activities of workers, supervising activities of all workers and assign tasks based on an individual's skill set.

• Conducted monthly inventories of materials on the work floor, maintaining stock in a 100,000 square feet facility including Bonded Area, CFS as well as freezer and cooler areas.

• Engaged in material handling, Receiving, loading, Unloading, transporting, repacking, stacking, order filling for distribution accounts, shipping; dividing and categorizing cargo received and redirected shipments in response to customer requests.

• Led cross-department initiatives to develop and pursue cost reduction programs.

• Supervised material flow, storage and global order fulfillment.

• Handled employee conflicts in the most efficient manner and while following all company procedures.

• Conducted research to address shipping errors and packaging mistakes.

• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

• Ensured all warehouse personnel were properly trained and certified on equipment, including forklifts and pallet movers.

Mechanical Shop Manager,

Mufflers R Less - Miami, FL February 2016 to August 2017

(Contract Position)

• Provided accurate measurements and estimates for all projects.

• Provided outstanding customer service.

• Requisitioned new supplies and equipment.

• Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.

• Maintained documentation for areas such as orders, activities, schedules and employee performance.

• Maintain customer relations to ensure long-term growth in fleet management and retain customers.

• Train new and existing staff on day-to-day operations and specific job duties including monitored work performance of staff.

• Followed company procedures to maintain work environment in a neat and orderly condition.

• Create purchase orders, research and order parts for vehicle repairs based on quality, warranty, labor coverage, and price.

• Plan, organize or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.

Warehouse Manager

Duty Free World Inc - Miami, FL May 2015 to January 2016

Managed a pick, pack and shipping operation of products between the main warehouse and the rest of the 30 stations around the world.

• Conducted research to address shipping errors and packaging mistakes.

• Maintained warehouse workflow and redesigned space for new equipment or maximization of current processes • Supervise shipping/receiving dock staging areas, provide quality control on high profile time-sensitive deliveries and run daily pull • Managed logistics of multiple shipments and deliveries within extreme time constraints.

• Responsible for all aspects of service operations pertaining to sales, gross profit, customer service to include ensuring the customer experience, by upholding customer satisfaction standards.

• Increased communication effectiveness among customers, vendors, brokers, and 3PL warehouse.

• Administered logistics of multiple shipments and deliveries within extreme time constraints.

• Managed and provided training to full time and temporary employees in the shipping/receiving departments

Warehouse General Manager

Interport Logistics LLC - Miami, FL September 2007 to March 2015

Managed and coordinated daily activities of workers engaged in material handling, receiving, loading, unloading, transporting, repacking, stacking, order filling, shipping and maintaining stock in a 150,000 square feet facility.

• Screened, hired, trained staff, evaluated employee performance, recommended and initiated promotions and issued disciplinary and corrective actions for supervisors and warehouse personnel.

• Participated in planning and preparing seminars for the safety of the employees as well as training.

• Sessions for material handling equipment such as forklifts, reach trucks, pickers and articulated forklifts, issuing their respective certificates and licenses.

• Designed and implemented work methods and operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials.

• Developed new process for employee evaluation which resulted in marked performance improvements.

• Copied, logged and scanned supporting documentation and placed all information in client files.

• Responded to customer requests via telephone and email and effectively answered questions and inquiries.

• Constructed warehouse operations systems for safe product handling and storage requirements.

ensuring the customer experience, by upholding customer satisfaction standards.

• Increased communication effectiveness among customers, vendors, brokers, and 3PL warehouse.

• Administered logistics of multiple shipments and deliveries within extreme time constraints.

• Managed and provided training to full time and temporary employees in the shipping/receiving departments

Education

Bachelor Of Technology in Airframe Mechanics And Aircraft Maintenance

George T. Baker Aviation Technical College -

Miami, FL

Certifications and Licenses

Forklift Certification

Hazmat Certification

OSHA Certification

WMS

Assessments

Warehouse Associate — Proficient

October 2019

Assesses the tendencies that are important for success in warehouse roles.

Contact this candidate