Lisa Ertel

Dispatcher

Miamisburg, Ohio, United States

+1-937-***-****

advkwz@r.postjobfree.com

WORK EXPERIENCE

June 2018-July 2022

Dispatcher

Bobcat Enterprises

West Chester, Ohio, United States

-August 2018

Rental Coordinator

Equipment Depot

Monroe, Ohio, United States

Rental Coordinator with experience in related construction rental industry to identify the specific needs of existing and potential customers. Provide solutions that ensure profitability through total customer satisfication. Work with salesman and deliver equipment in a fast turnaround. Dispatch and planned logistics coordination. Determine customer needs on a daily basis. Take orders/ requests from internal and external customers. Fulfill customer orders to their satisfaction and according to company guidelines. Work with Service Operations to ensure economical rental maintenance costs. Communicate essential information to sales, other employees, customers, and managers. Review and approve service work orders on rental equipment, cross-check that warranty is filed. Maintain accurate records and files. Accurate billing of all short term rental contracts

2008-May 2017

Shipping Clerk

ES3 Corporation

Mason, Ohio, United States

Previous 2nd shift shipping clerk, working with minimal supervision. Working with many national carriers, checked in and out drivers. Worked with loaders and drivers to verify loads and dispatch drivers to proper dock door, complete load sheets, as well as check each driver out, compiling BOL's as well as verifying a seal number. Answer phones giving directions, compile and verify load sheets for LTL's, data entry, and working with appointments scheduling outbound loads. Time management for a quick driver turnaround to avoid detention. Scanned and processed BOL's to a MSN data folder by date. Required to do hourly reports, as well as end of shift pass off reports to job transition shift to shift. Involved in working on the Safety Committee for 3 years, Peer Review for 2 years and received employee of the month. Perfect attendance for the 9 plus years and received one of Heinz highest awards, Jefferson Award for Public Service co-founded by Jacqueline Kennedy Onassis, US Senator Robert Taft JR. and Sam Beard. 1996-2008

Owner/Operator Licensed Managing Nail Tech/Hair and Tanning Salon

Nails & Tanning at Lisa

Germantown, Ohio, United States

Scheduling appointments, business development, selecting and performing service for cliental, customer service, ordering products. Also managing 2 other stylist. Complying with all OSHA requirements, yearly continuing education hours, and bookkeeping and inventory records. II preformed nail services, manicures, and artificial techniques. EDUCATION

-Current

Montgomery County Joint Vocational School Receptionist

Middletown, Ohio, United States

Carousel Beauty School Managing Nail Technician Middletown, OH Middletown Adult Education Medical Terminology Middletown, OH Montgomery County Joint Vocational School Receptionist/Clerical Specialist Clayton, OH

• Adult Education Medical Terminology

-Current

Preble Shawnee High School Required

Camden, Ohio, United States

Preble Shawnee High School Required Camden, OH

SKILLS

Answer Phones Answering Phones Customer Service Oriented Customer Service Multiple Phone Lines Receptionist/Clerical Data Entry Filing Billing Receptionist Secretary Clerk Bookkeeping Drivers Enterprise Resource Planning ERP Contracts Shipping Time Management Operations Logistics Scheduling WMS Ordering Business Development Dispatch Dispatching Maintenance Custodial RF Warranty OSHA Adult Education Employee Resource Group Inventory Records Librarian Office Medical Medical Terminology Retail Sales Microsoft Excel Microsoft Excel 2010 Microsoft Word Word 2010

CERTIFICATIONS

Owner/Operator Licensed Managing Nail Tech/Hair and Tanning Salon LANGUAGES

English - Intermediate

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