Customer Support Business Administrator

Juan Carlos Correa

Software Develop

Woodland, CA95695 530-***-**** advkwc@r.postjobfree.com WWW: Bold Profile

Professional Summary

Talented Software Development leader experienced in producing and updating ERP, Payroll, advertising systems. Optimizes structures and processes to accomplish customer targets and promote company loyalty. Expert in diverse programming languages.

Work History

Support Advertmind, Software Development and implementation, 03/2003 - 03/2019

Systems SAS – Bogotá

Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Resolved problems, improved operations and provided exceptional service.

Developed strong communication and organizational skills through working on group projects.

Identified issues, analyzed information and provided solutions to problems.

Worked well in a team setting, providing support and guidance.

Exercised leadership capabilities by successfully motivating and inspiring others.

Delivered services to customer locations within specific timeframes.

Excellent communication skills, both verbal and written.

General Manager, 02/2019 - Current

Precision Tools SAS – Bogotá

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Developed and maintained relationships with customers and suppliers through account development.

Managed budget implementations, employee evaluations, and contract details.

Assisted in recruiting, hiring and training of team members.

Implemented business strategies, increasing revenue and effectively targeting new markets.

Developed and implemented strategies to increase sales and profitability.

Education

Bachelor of Business Administration: Business Administrator, Systems and Computer Technology

Pontificia Universidad Javeriana - Colombia

Systems And Computer Technolog: Computer Systems Analysis

Colegio Superior De Telecomunicaciones - Colombia

Software Develop: 2019

Programador WEB - NEXTU

Skills and knowledges Customer Service Organizational skills Microsoft Office Leadership Administrative experience

Skills

Problem-solving

Market Growth

Sales Promotion

Microsoft PowerPoint

Technical Engineering

Flexible and Adaptable

Courteous and Strong Service Mindset

Teamwork and Collaboration

Product Development

Leadership and Supervision

Calm and Professional Under Pressure

Account Management

Customer Relations

Customer Support and Assistance

MySQL

Microsoft Excel

Outsourcing

Training and Development

ASP.NET

ERP Systems

Computer Skills

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