Work History

Restaurant Manager, **/**** to Current

Janco — Cranston, RI

Promoted positive atmosphere and went above and beyond to guarantee each customer

received exceptional food and service.

Carefully interviewed, selected, trained and supervised staff.

Met, greeted and encouraged feedback from customers and used feedback to implement

positive changes within restaurant.

Reconciled cash and credit card transactions to maintain accurate records.

Correctly calculated inventory and ordered appropriate supplies.

Quickly identified problem situations and skillfully resolved incidents to satisfaction of

involved parties.

Developed, implemented and managed business plans to promote profitable food and

beverage sales.

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Maintained safe working and guest environment to reduce risk of injury and accidents.

Effectively managed payroll and timekeeping, and paperwork for new hires and

terminations.

Delivered in-depth training to workers in food preparation and customer-facing roles to

promote strong team performance.

Created fun team building activities to engage staff in up-selling to meet revenue targets.

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