Crew Member Delivery Driver

Amber N. Avent

**** ********* ****- **********, ** 22193 Cell- (571) 289- 1060

Email- ****************@*****.***

Professional Experience

Amazon, 11920 Balls Ford Road, Manassas, VA

Delivery Driver January 2022 – Current

Transporting and delivering goods and/or items to clients or business in a safe, timely manner.

Make sure all bags with packages are stacked in order by the order of each stop.

Make sure we have all have our equipment like chargers, battery pack, company phone, keys, company card, etc.

Deliver packages with predetermined routes on GPS.

Deliver with professionalism.

101 MGM National Avenue, MGM National Harbor Resort & Casino, Forest Heights, MD 20745 September 2022-Dec 2022

Greet incoming and departing Guests warmly with a genuine smile and eye contact; present menus; announce waiter's name.

Ask for customers phone number and name for our seating system.

Evenly distribute guest in each servers assigned section.

Use visual cues to seat Guests the bar when asked.

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.

Answer incoming calls to the restaurant and provide appropriate service.

Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.

Clean menus, restock silverware and hosts station at the end of shift.

Safeway, 4240 Merchant Plaza, Woodbridge, VA 22192 March 2020- October 2022

Bakery Clerk

Meeting and greeting every customer

Provides customers with information of bakery products

Takes and fills special orders

Packages all pastries, breads, cookies, cakes, and all other bakery foods.

Maintain and fills bakery displays and cases

Operates the bread slicer

Organizes and restock the products

Follows all sanitation and safety guidelines

Clean all trays, dishes, sweep and mop floor in the bakery

Beauty 4 U, 14353 Potomac Mills Rd, Woodbridge, VA 22192 March 2020- August 2020

Sales Associate

Process orders using credit cards and money.

Ensure pricing is correct.

Resolve customer complaints.

Guide them and provide relevant information.

Meet and greet each customer

Maintain a clean area in checkout and wig sections

Offer help when customers are looking for products

Maintain products in stock

Remain knowledge of products

Offer help for customers who want to try on or see wigs

Harris Teeter, 12745 Galveston Ct, Manassas, VA 20112 June 2017- Oct 26th, 2019

Cashier

●Process orders using credit cards and money.

●Ensure pricing is correct.

●Resolve customer complaints.

●Guide them and provide relevant information.

●Greet customers when entering or leaving the establishment.

●Maintain clean and tidy checkout areas.

●Monitor transactions and returns.

●Restock re-shops and return.

●Process orders using credit cards and money.

McDonalds, 14362 Gideon Dr, Woodbridge, VA 22193 Feb 2017-June 2017

Crew Member

●Served as a crew member fixing customers drinks handed their order to them.

●Made sure the customers had the right order.

●Memorized each customer order when preparing the drinks and handing them the right order.

●Processed orders on the menu screen.

●Handed the customers’ orders through the drive through window.

●Quickly made customers’ orders in a fast paced to be ready at the drive through window.

●Stocking and restocking items.

Vector Marketing Company, Fairfax, Virginia Feb 2015-April 2015 Sales Representative

●Served as a Cutco Representative by selling knives and outdoor garden tools.

●Scheduled appointment for customers.

●Presented presentations to each customer by phone or in person.

●Memorized the script for all presentations.

●Processed orders in an expedited manner and ensured customers receive the appropriate order.

●Ensured all online orders were processed accurately.

●Provided the customer with the best discounts for all products.

●Knowledgeable of all products available and assisted with the best decision for the customer's needs or requests.

●Maintains detailed administrative and procedural processes to improve accuracy and efficiency.

Skills

●Microsoft Word.

●Flexible

●Efficient at adapting to change.

●Positive Attitude.

●Ability to learn and accept criticism.

●Strong work ethic

●Willing to learn new tasks

●Research skills

●Motivated

●Good Communication

●Problem Solving

●Team Player

Community Service

● Picked up trash around the neighborhood.

●Change activities and functions: Planned church evening dinner “Adopt a Highway” event.

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