Samantha Stangl

Dynamic Healthcare Leader

Beaumont, CA 92223

advki4@r.postjobfree.com

+1-909-***-****

I am a leader who is result focused and effective in my leadership capabilities. I have a unique combination of multi site Healthcare Buisness Management, and hands on clinical/surgical experience. My high level of integrity, experience, and understanding, I would be an asset to an organization which is looking to bring a dynamic and meticulous leader to their business. Authorized to work in the US for any employer

Work Experience

Operations Director

(Family Construction Business) - California

June 2022 to Present

Day to day operations and Human Resources within a start up construction/railroad Business. Interview, hire, onboarding and payroll for 20 employees. Directing and assigning duties within construction sites. Creating plans of improvement and operational efficiency. Assist with creating employee handbook, SOP’s and policy/procedures manual. Center Operations Director

Concentra Urgent Care - San Bernardino, CA

December 2020 to June 2022

• Leadership and oversight of all day-to-day operations, for a high volume 24/7 urgent care medical center specializing in Occupational Medicine, Workers compensation, Physical Therapy, and Surgical departments.

• Focusing on productivity, metrics, client, and provider relations.

• Consistently rewarded for improving operational productivity, creating new SOPs for effective workflows, and meeting KPI’s including turnaround times, client satisfaction and labor management.

• Created training materials and managing LMS systems for Medical Assistants, LVN’s, training and mentoring of new management.

• Managed Human Resource duties such as approving payroll via ADP and Kronos time keeping corrections, LOA processing, recruiting, interviewing, hiring, on-boarding, terminations, performance improvement plans, performance reviews, and motivational actions.

• Monitoring all facility compliance for HIPPA, CLIA and OSHA regulations. Director of Operations

Caduceus Medical Group - Yorba Linda, CA

August 2020 to December 2020

• Directing all day-to-day operations for a Primary Care Medical Group, including urgent care, surgical departments.

• Directing COVID/TESTING Team and Call Center Operations.

• Onboarding, Hiring, Training and Terminations, completing performance management/reviews for all staff.

• Strong communication with corporate leaders, driving and implementing SOPs within practice and monitoring efficiency of KPI metrics.

• 1:1 Communication with Office Manager’s and Leads to evaluate bottlenecks or problems with current processes.

Regional Practice Manger (Group Manager)

Pacific Dermatology Institute - Riverside, CA

March 2015 to July 2020

• Responsible for day-to-day operations for 5 facilities in a high patient volume Dermatological, Surgical, and Cosmetic/aesthetics.

• Assist with start up of new locations in conjunction with Director of Ops and COO setting up office workflow, ordering supplies, and hiring staff.

• MOHS Micrographic surgery compliance with OSHA and CLIA.

• Training of surgical assistants with review and discussion of pathology reports and lab results, patient prep, assisting surgeon and scribing/documenting visit notes.

• Directly responsible for interviewing/hiring/motivational performance management of staff.

• Review chart notes for completion and correct billing/Accounts receivable.

• Consistently improving KPI's and including creating operational plans of action to uphold quality standards.

Medical Assistant

Arrowhead Orthopedics - Redlands, CA

June 2014 to February 2015

· Patient Care MA Duties including surgical assisting, removing sutures, wound bandaging and cleaning. Explained procedures and prepped patients for the

Orthopedic Surgeons

· Sanitized, restocked, and organized exam rooms and medical equipment.

· Assisted with applying braces, removing sutures, and wrapping wounds.

· Wheeling patients to Xray and helping techs position patients.

· Check in/ Check out patients, run insurance eligibility, Answer phones, schedule appointments. Medical Assistant II (Outpatient Clinics)

Kaiser Permanente - Fontana, CA

January 2005 to January 2014

• Rotating through Primary Care, Pediatrics, Internal Medicine Clinics, including specialty departments, Dermatology, Surgical department, OB/GYN and Urgent Care.

• Patient care, vitals, prescription management, administering injections, EKG's, UA's, Pregnancy tests, hearing/vision acuity.

• Large amount of time in Dermatology department assisting with surgical procedures, biopsies, specimen processing, and relaying results to patients.

• In charge of Hypertension clinic, taking blood pressures, providing patient education, assisting with scribing and medication titrations.

Education

Bachelor of Science in Healthcare Administration/Management Trident University International - Cypress, CA

2021

Certificate in Medical Assistant

Concorde career college

Skills

• Accountable for operational, financial, KPI, metrics and overall business results of practice.

• Strong Insurance, revenue cycle, and ICD/CPT knowledge.

• ICD-10

• Insurance Verification

• Proactive, motivated, and a collaborative team player.

• Primary Care Experience

• Patient Care

• EMR Systems

• Anatomy Knowledge

• Medical Coding

• HIPAA

• Project Management

• Decisive and determined leader ability to solve problems quickly.

• Self-motivated ability to prioritize and or delegate operational tasks.

• Medical Records

• Training and performance management.

• Remote Management.

• Medical Office Experience

• Experience Administering Injections

• Teaching

• Medical Billing

• Great ability to recognize and mentor future leaders.

• Management

• Healthcare Management

• In depth front and back office clinical knowledge, Medical Assistant certification.

• Creating SOP policies and monitoring efficiency of current procedures.

• Proactively drive communications with staff, providers, and clients via telephone/email and onsite visits.

• A deep desire for learning and self-progression.

• ICD-9

• Employee Orientation

• Operations management

• Business development

• Process improvement

• Leadership

• occupational medicine

• Workers' compensation

• Surgical procedures (6 years)

• Aesthetic knowledge

Certifications and Licenses

Certified Medical Assistant

CCMA Certification

Contact this candidate