BARBARA WISCHER

advkgo@r.postjobfree.com 859-***-**** Erlanger, KY 41018

PROFESSIONAL SUMMARY Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS

PROJECT MANAGER

STRONG WORK ETHIC

TEAM BUILDING

MERCHANDISING

CUSTOMER SERVICE

● Policies and procedures

● Strategic planning

● Staff Management

● Business administration

● Schedule optimization

● Negotiation

● Job inspections

● Sales and marketing

● Creative merchandising

● Verbal and written

communication

● Improvement initiatives

● Business planning

● Coaching and mentoring

● WORK HISTORY.

TELLER KEMBA

CREDIT UNION

Florence,Ky 41042. Dec 2022- Jan 2023

Cash handling

Deposits, withdrawals

Make payments

Transfer funds .

Loan payments

Cash checks

Order debit cards

Identify members issues (problem solving)

Customer service

Contact members

Insert information onto the accts.

Manger AG Bells - Erlanger, KY 02/2021 - 07/2021 Store Opening

Safe an till counts

Opening an shift change paperwork,

Inventory counts

Food prep

Deposits

Transfer an Receiving documents

Cashier

Manage employees

Training

Customer Service

Problem Solving

Inserting information into the computer system.

Cash Handling.

● Delivered feedback to decision-makers regarding employee performance and training needs.

● Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

● Evaluated employees' strengths and assigned tasks based upon experience and training.

● Cross-trained existing employees to maximize team agility and performance.

● Maximized performance by monitoring daily activities and mentoring team members.

● Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

● Accomplished multiple tasks within established timeframes.

● Onboarded new employees, including training, mentoring and new hire documentation.

Warehouse Manager Wallace Logistics - Independence, KY 01/2018 - 02/2021

● Cleaned and maintained warehouse in compliance with OSHA safety standards.

● Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

● Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.

● Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.

● Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

● Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.

● Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.

● Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

● Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

● Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.

● Kept corporate departments and customers updated on critical shipments.

● Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

● Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

● Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

● Directed system updates to boost productivity and control recordkeeping errors.

● Enhanced slot control of freight in warehouse by optimizing organization efforts.

● Led team members focused on pulling, packing and loading orders.

● Researched developments in applicable regulations to advise management on necessary changes to company policies.

● Reviewed company goals and daily workload projections to assess manpower needs.

● Teamed with staff to develop and implement ideas to meet objectives. Parts Driver Jeff Wyler Buick GMC - FLORENCE, KY 04/2016 - 01/2018

● Pulled parts from storage and prepared daily deliveries to verified locations.

● Collected returned items from customer locations.

● Planned routes to maximize efficiency.

● Safely and punctually delivered auto parts to local automobile stores from large distributor.

● Carried out day-day-day duties accurately and efficiently.

● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

● Maintained energy and enthusiasm in fast-paced environment.

● Demonstrated respect, friendliness and willingness to help wherever needed.

● Proved successful working within tight deadlines and fast-paced atmosphere.

● Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

● Developed and maintained courteous and effective working relationships.

● Maintained excellent attendance record, consistently arriving to work on time.

LEAD GSI Commerce - Walton, KY 01/2012 - 05/2015

● Coached team members in techniques necessary to complete job tasks.

● Established open and professional relationships with team members which helped resolve issues and conflicts quickly.

● Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

● Directed and supervised team engaged and development.

● Worked different stations to provide optimal coverage and meet production goals.

● Trained new team members by relaying information on company procedures and safety requirements.

● Continuously checked products for quality assurance according to strict guidelines.

● Instructed junior team members on protocols and procedures of each station to maximize contributions.

● Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

● Took on additional job duties during unexpected backlog, resulting in meeting project target date.

● Participated in cross-functional team-building activities.

● Documented counts and sorted finished work to promote easy access for shipping or additional processing.

● Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.

FINANICAL OFFICER Brown Mackie College - CRESTVIEW HILLS, KY 01/2010 - 06/2012

● Analyzed financial statements against forecasts to prepare high-level variance analysis.

● Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.

● Established and enforced controls on revenue and expenses to protect company assets.

● Verified compliance of financial policies and accounting procedures against federal regulations.

● Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders.

● Assessed expansion plans and presented costs to forecast trends and recommend changes.

● Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.

● Partnered with IT, business development and operations leadership to develop robust financial business plan with detailed benchmarks and action plans.

● Produced reports outlining financial data to assist management with making strategic plans and operational decisions.

● Evaluated applications against outline specifications to approve, reject or recommend adjustments files.

Cleaner AETNA CLEANING SERVICE - Covington, KY 02/2008 - 01/2010

● Used time management and efficient cleaning methods to meet deadlines.

● Handled equipment, chemicals and materials properly and with caution.

● Emptied trashcans and transported waste to collection areas.

● Delivered quality customer service to address urgent needs and cleaning requests.

● Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

● Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.

● Worked alongside other cleaners to complete jobs in corporate office buildings.

● Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.

● Organized and used industrial cleaning products following strict safety procedures.

● Worked on cleaning team to service hotels, offices and other commercial buildings.

● Swept floors, removed debris and returned equipment to proper areas at end of each shift.

● Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.

● Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.

● Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.

● Disposed of trash and recyclables each day to avoid waste buildup.

● Used cleaners and squeegees to clean windows, glass partitions and mirrors.

● Cleaned industrial job sites using maximum strength cleaning solutions and equipment.

● Supervised supplies in inventory and submitted reorder requests. Manager Family Dollar - Covington, KY 01/2005 - 05/2006

● Onboarded new employees, including training, mentoring and new hire documentation.

● Cross-trained existing employees to maximize team agility and performance.

● Evaluated employees' strengths and assigned tasks based upon experience and training.

● Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

● Delivered feedback to decision-makers regarding employee performance and training needs.

● Applied customer feedback to develop process improvements and support long-term business needs.

● Maximized performance by monitoring daily activities and mentoring team members.

● Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

● Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

● Established and updated work schedules to account for changing staff levels and expected workloads.

● Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

● Developed and maintained relationships with customers and suppliers through account development.

● Approved regular payroll submissions for employees.

● Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

● Hiring an firing of employee's.

● Scheduling

● Inventory orders

Manager Dollar General Store - Florence, KY 09/2003 - 01/2005

● Onboarded new employees, including training, mentoring and new hire documentation.

● Cross-trained existing employees to maximize team agility and performance.

● Evaluated employees' strengths and assigned tasks based upon experience and training.

● Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

● Delivered feedback to decision-makers regarding employee performance and training needs.

● Applied customer feedback to develop process improvements and support long-term business needs.

● Maximized performance by monitoring daily activities and mentoring team members.

● Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

● Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

● Accomplished multiple tasks within established timeframes.

● Established and updated work schedules to account for changing staff levels and expected workloads.

● Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

● Approved regular payroll submissions for employees. EDUCATION Brown Mackie College, KENTUCKY 06/2012

ASSICOATE: BUSINESS AN ADMINISTRATION

Adult Education Kentucky, Covington Ky 01/2005

GED

Contact this candidate