Joy M. Harrell
** ******* ****, ********, ** ****2
203-***-****/advkgk@r.postjobfree.com
Current Experience August 2021-January 2023
Specialty Surgery Center of Stamford
Head OR Scheduler
Reviewed/accepted surgical procedures for 12 surgical offices
In charge of the proposal of GI, Ortho, Podiatry, Plastics & ENT Cases
Monitored for Insurance approvals on cases that have been accepted
In constant contact with Dr. schedulers to confirm any WComp/Liability Concerns
confirmed any WComp/No-fault has approved procedure
Calls made daily to the offices to confirm and conflicts with the Surgery board
Before approval making sure all CPT codes are on our insurance contract for approval
Emailed out estimates to patients prior to procedure
Met with Head Pac U nurse to confirm all surgeries for upcoming day
Discussed any Equipment/Implants that would be needed w/ Head OR nurse daily
Relevant Experience
Stamford Hospital October 2020-August 2021
Surgical Scheduler .
•Handled surgical scheduling for Orthopedic and Podiatry surgeons
•Daily communication w/ surgeons on any changes in house or in the OR
•Processed all booking orders and confirmed with OR time and cases for necessary coverage
•Schedule pre-op medical clearance, diagnostic testing, prescreening appointments
• Sent all Pre-Operative results to OR Doctors prior to procedure date for review
•Maintained communication with patients on any time/date changes with upcoming procedure
•Scheduled follow up appointments post-surgical as needed
• Verified insurance if pre-authorizations were required prior to procedure
• Scanned all necessary reports, orders, results into patients’ chart
Stamford Hospital February 2016-October 2020 Receptionist/Scheduler, Concussion Center
•Handled scheduling for multiple Doctor's
•Answered phones/ patient intake once referred to our office
•Verified insurance and if pre-authorizations were required prior to visit •Kept ROI’s current with the hospital HIM dept.
•Assisted the Timeshare Doctor’s that use our facility as needed
•Handled the ordering of medical supplies for the office & staff lounge
•Scanned patient records to the HIM System daily
•Kept a building calendar with department meeting requests & use of the conference room •Generated Requisition forms for patients that were seen daily
•Monitored insurance and therapy spreadsheets
•Bill paying for the Concussion department when invoices were due
Greenwich Hospital November 2013-December 2015
O/P Registrar, Lab
•Transcribed and ordered lab tests per doctor's orders daily
•Worked with multiple doctor offices, draw stations in addition to maternity & the ED
•Verified patient demographics
•Verified insurance for billing purposes
•Assisted scheduling department with booking procedures
•Monitored denials in Meditech and adjusted billing codes
•Knowledge of Epic, Iatrics, Meditech & WindowPath
Eagle Hill School May 2006-June 2013
Administrative Assistant
•Maintained and kept records of student’s files for current and past years
•Organized/scheduled substitutes as needed coverage with absent staff day-to-day
•Data entry in school database (“Proof”), including formatting class schedules for each student
•Created transcripts for students and updated each term for the current school year
•Assisted advisors with academic reports –a multi-step process including advisor and teacher input, classroom progress and both in-school and district required testing
•Maintained test files and file room for current and graduated students
•Kept School Calendar current with meetings, parent visits, booked staffing rooms upon request
•Scheduled district testing-times and dates, kept testing records current
Greenwich Animal Hospital March 1996-May 2006
Medical Secretary
•Managed appointment book/schedules
•Filled prescriptions as needed for in house patients and clients
•Controlled inventory for hospital and surgical wards
•Booked surgical procedures with Orthopedic Surgeons when requested
•Assisted back Physicians as needed with dental cleanings, x-rays, blood drawing
•Assisted in multiple C-sections to help with deliveries and aftercare
•Managed all after care for euthanasia and private cremation process
Rippowam Animal Hospital November 1993-May 1996
Medical Secretary
•Scheduled appointments for clientele
•Managed data base and food inventory
•Filled prescriptions as needed
•Managed past due bills and payment plans
Computer Experience:
Microsoft Word, Excel, Power Point, ICal, Outlook, Power School, Proof, File Maker, Epic, Iatrics, WindowPath, Schedule Maximizer, ECW Medical Software, Amkai Office, Amkai Charts, Case Tabs, Clarity, Availity,
Education:
Rippowam Magnet High School Graduated 1992
Business Management Program
Katherine Gibbs College Graduated 1994
Business Management/Accounting Program