Service Technician Engineer
Resume:
FRANCISCO A. MERCADO
Miami, Florida 33175
Cell Ph. 305-***-****/305-***-****
E-mail: ebanks6gmail.com
OBJECTIVES: To keep growing and obtain a challenging position with a progressive company that utilizes my experience and leadership skills in various technical fields, especially RF systems, wireless communications and transmission facilities
RELATED CAPABILITIES / SKILLS:
Engineer in Telecommunications with more than 20 years of experience in telecommunications, networking and electronics technical field. With a high development in the analogue, digital, wireless, data and satellite telecommunications. Telecommunications professional with strong, practical and working expertise, able to handle multiple tasks simultaneously and under pressure with the ability to meet set deadlines. Ability to provide additional levels of client support in the use of Spanish and English language, and also available with great interest in the learning of new tools, concepts and technologies to improve himself and the performance of its job duties
WORK EXPERIENCE:
Columbus-Networks; North Miami Beach, Florida Oct-2005 to Present
Currently working as NOC Engineer. Duties include; surveillance, monitor, maintenance, and troubleshooting for network elements, and optical mux and amplifier equipments (Sonet, SDH and PDH), on the different bandwidth capacities, such as: DS1, DS3, OC1 thru OC192, STM-1 thru STM-64 and Ethernet
Identifying alarm causes and take immediate initial action to resolve the problem. Troubleshooting and escalating the problem with the customers and parties get involved, upon to circumstance requirement
MTN. Miramar, Florida. Field Service Technician Apr- 2004 to Oct- 2005
Installing, assembling and maintenance VSAT mobile and Seatel stabilized antenna and pedestal system for the vessels. As well as installing and troubleshooting SCPC and Idirect modems
Verestar, Miami, Florida. Teleport Engineer Supervisor Dec- 2000 to Jan- 2004
Provided maintenance and installation for all satellite communication equipments such as up/dc converters, satellite modems and power amplifiers (HPA). Escalating and following up faulty circuits out to different satellite and terrestrial carriers up to requirements. Implementing and testing of different satellite and terrestrial link circuits, such as: fractional T-1, T-1, and DS3 capacities. Providing support to T1/E1 connectivity issues, multiplexers and CSU/DSU equipments. Calculation and optimization of the link budget for the satellite link. Training and developing for the new satellite operator and technicians on the needed area to ensure a high quality service for the customers
IMPSAT, Fort. Lauderdale Florida. Teleport Satellite Engineer Apr- 1998 to Dec- 2004
Provided maintenance and installation for all satellite communication equipments such as up/dc converters, satellite modems and power amplifiers (HPA). High diagnostic and troubleshooting of different telecommunications equipments including modems, DSU/CSU, multiplexers, channel banks, DSX and other.
Performance and acceptance of the SSOG line-up test, 308 and 309 for the satellite link between USA and several Latin American countries.
Experience using protocol-data, analyzer, T-Berd, Fireberd, Oscilloscope, Spectrum analyzer, Frequency meter and other test equipments.
TRICOM, Dominican Republic. Transmission Engineer July- 1994 to Aug 1998
Working on the Engineering and operational department. Designing, analyzing, planning and carrying out different microwave, cellular, paging and satellite link projects. Also working on maintenance and troubleshooting for the radio digital microwave, cellular, trunking and satellite equipments. Improving the performance of the domestic and international circuits for the customers
RELEVANT TRAINING AND OTHERS MAJOR ATTENDANCE
Radio digital course I and II
Synchronous optical networks course (SONET)
Video testing and signal analysis-TV
Microwave introduction course
Satellite transmission
Digital technologies for satellite transmission
Multipoint Link
Link optic system
Digital multiplexing introduction
Combimux optical system maintenance and operational
DVM6-45 digital radio course
Quadralink digital radio course
Nucleus ASC. Unipage paging terminal (Motorola)
Cellular system of 10 channel-namps (Motorola)
ALCATEL course 1677 and 1626
Nokia-Siemens NE-7070 and 7080
MPB and Nokia-Siemens optical amplifiers
Xtera optical system
CNNA-1,2,3,4
EDUCATION:
Loyola Polytechnic Institute, Dominican republic 1975-1979
(Electronic Industrial technician)
Saint Petersburg Electro-technical Institute Bonch-Bruevicha, Saint Petersburg, Russia-Engineer in Telecommunications 1980-1985
(Equivalent of the U.S. degree of Bachelor of Science in Electrical Engineering
REFERENCES: Personal and professional reference furnished upon to request
US citizens
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