Post Job Free

Resume

Sign in

Operations Manager Customer Service

Location:
Brunswick, ME
Posted:
February 25, 2023

Contact this candidate

Resume:

** ****** *****

West Bath, Maine *****

Cell 207-***-****

advkcy@r.postjobfree.com

JASON A. LEMONT

Professional Summary A detail and results oriented professional with 15 years of experience coordinating and supervising the work of employees in grounds keeping and property maintenance as well as 20 plus years of high level customer service.

Highlights of qualifications include the following:

Proficient in Microsoft Office programs, sales software programs, and property management programs

Ability to read, understand, and execute landscaping and hardscaping blueprints and plans

Resourceful in anticipating and solving problems while maximizing available resources

Competent, reliable, dedicated individual with ability to adapt to changing plans and new technologies

Proven leadership expertise to deal with employees and customers in a diplomatic and professional manner

Experience

RM - Reservation Manager

U-Haul Moving and Storage. November 2022 - January 2023

Handle daily inbound and outbound customer calls

Schedule customer reservation and inquirers

Maintain daily reports

Tammaro Landscaping October 2019July 2020

Oversee daily maintaining of appropriate work logs; provide weekly reports to business owners regarding progress, production, and areas of concern

Assist in the daily operation of the property maintenance crews, monitor the work of site-based grounds personnel to ensure consistency in training methods and results; inspect projects for quality of workmanship

Property and Operations Manager May 2016-May 2018

July 2018-September 2019

Tightlines Landscaping, Brunswick, Maine

Oversee daily business operations including conducting safety meetings and maintaining appropriate work logs; estimate project costs, order materials, and prepare contract specifications for projects; provide weekly reports to business owners regarding progress, production, and areas of concern

Prepare master work schedules and crew assignments for a team of 2-3 employees according to project schedules; monitor the work of site-based grounds personnel to ensure consistency in training methods and results; inspect projects for quality of workmanship

Sales Consultant June 2017-July 2018

Goodwin Chevrolet - Handle daily duties of phone and in person interaction with customers on sales and leasing

Grounds and Maintenance Supervisor July 2012-

September 2015

Priority Real Estate Group, Topsham, Maine

Manage and maintain a total of 15 commercial properties to ensure all grounds are attractive and carefully manicured by accurately planning work assignments to match seasonal needs as well as supervise the quality of grounds keeping services

Ensure established standards are achieved by regularly inspecting the work of assigned grounds personnel for quality completeness and coordinating corrective actions to be taken when grounds deficiencies are discovered

Maintain a flawless safety record and adhere to OSHA standards while operating and maintaining a variety of small equipment including mowers, tractors, skid steers, excavators, and forklifts

Train and supervise two grounds personnel employees on how to properly perform grounds services including operation of equipment, safe use of chemicals, and maintaining professional client relationship contact Page 2

Property and Operations Manager March 2006 - July 2012 Jaiden Landscaping, Inc., Durham, Maine

Prepare master work schedules and crew assignments for a team of 12 employees according to project schedules; monitor the work of site-based grounds personnel to ensure consistency in training methods and results; inspect projects for quality of workmanship

Demonstrate understanding of financial goals by increasing business sales through generation of new accounts at representation of trade shows as well as advising and recommending additional services to commercial and residential clients

Oversee daily business operations including conducting safety meetings and maintaining appropriate work logs; estimate project costs, order materials, and prepare contract specifications for projects; provide weekly reports to business owners regarding progress, production, and areas of concern Education

Bachelor of Science in Sport Management and Physical Education Completed May 2001 Lyndon State College - Lyndonville, Vermont

Page 3



Contact this candidate