Entry Representative Service

Rachel R. Nelson

***** ***** ***, ******, ** ****8 advkb3@r.postjobfree.com 915-***-**** cell

Supported transportation division by dispatching drivers, routing and manifesting material

Supported warehousing division by compiling and maintaining inventory reports, receiving, staging and shipping material as well as logistics coordination

Supported bonded warehouse facility by providing all documents needed to warehouse and transport Customs regulated material

Provided customer service to clients thru face to face contact, answering phone calls and emails, providing inventory/shipping records, billing records, and rate quotes, scheduling appointments

Maintained complete and accurate records of communications with clients, transportation and warehousing rates for each client, files containing all necessary documents for compliance with transportation/customs regulations and billing of clients, medical records

Co-chaired CHSP by providing training on safety procedures and conducting facility safety audits

pre

Bus Driver Hoglund Transportation 2021 - Present

Drive students in the Monticello school district to and from school each day, also pick up buses out of state and transport them back to Minnesota for other companies

Client Support Associate Cetera Financial Group 2019 – 2021

Worked in partnership with financial representatives to provide investment services to clients nationwide, answering phone calls and emails from representatives and clients regarding paperwork and investment accounts, maintained confidentiality in regards to client information

Receptionist/Secretary Granite City Pet Hospital 2017 – 2019

Worked front desk: greet clients, answer phones, schedule appointments, enter patient charts, scan documents, answer faxes/emails, collect payments, fill presciptions, invoicing (word documents, excel spreadsheets, google docs, AviMark, Vets1stChoice)

Receptionist/Secretary East El Paso Animal Hospital 2013 – 2017

Worked front desk: greet clients, answer phones, schedule appointments, enter patient charts, scan documents, answer faxes/emails, collect payments, fill presciptions, invoicing, food inventory maintenance (word documents, excel spreadsheets, google docs, AviMark, Vets1stChoice)

Receptionist Eastside Medical Care Center 2012 – 2013

Worked front desk: greet patients, enter patient charts, collect insurance information, submit claims, collect payments, schedule appointments, answer phones/faxes/emails

Logistics Coordinator TabCor Worldwide 2011

Scheduled pick-up and delivery of shipments, obtained rate quotes from carriers & suppliers, billing, inventory maintenance, answered phones/emails/faxes (Word documents, excel spreadsheets, Exceed warehousing system)

Customer Service Representative II UPS 2008 – 2010

Inventory maintenance, Customs Document maintenance, report maintenance, billing, shipping and receiving, answered phones/emails/faxes, create shipping invoices/manifests (Word documents, excel spreadsheets, Exceed warehousing system)

Warehouse Associate UPS 2005 – 2008

Inventory maintenance, Customs Document maintenance, report maintenance, billing, shipping and receiving, answered phones/emails/faxes (Word documents, excel spreadsheets, Exceed warehousing system)

Customer Service Representative II UPS 1999 – 2005

Billing, manifesting, dispatching, inventory maintenance, Customs Document maintenance, report maintenance, shipping and receiving, answered phones/emails/faxes, loss prevention, invoicing, small part logistics (Word documents, excel spreadsheets, Exceed warehousing system - Alpha Truck)

Instructor/score-keeper/referee YMCA of El Paso 1993 – 2015

Referee – volleyball (adults and children), Score keeping for basketball leagues (adults and children)

Childcare worker Scotsdale Baptist Church 1993 - 2003

Volunteer Youth Minister Journey of Faith Community Church 2005 – 2007

48 credit hours, St. Cloud Technical & Community College

15 credit hours, Park University (Ft. Bliss campus)

78 credit hours, University of Texas at El Paso

Honors diploma, J.M. Hanks High School

Class B CDL license with passenger, airbrake and school bus endorsements

Summary of Qualification

Bringing 18 years customer service and warehousing experience as follows:

· Skilled in accurate inventory and report maintenance · Hazmat and bonded freight training

· Proficient in Word, Excel, PowerPoint and Exceed · Completed UPS promotion process

· Excellent verbal communication skills · Extremely organized and detail oriented

· Able to work independently and multi-task · Worked in office/warehouse environments

· Can type 50 words per minute · Ability to meet short-notice deadlines

Knowledgeable in warehousing/transportation procedures Scheduling appointments

· Extensive knowledge of English grammar, punctuation, and spelling

Collect payment from clients * School Bus Driver

Professional Experience - Overview

Work Chronology

Education

Contact this candidate