RAY A. SMITH

**** ***** **. ******* *****, NY. **865

PHONE 607-***-****,

CELL PHONE 607-***-****

E-MAIL: advkae@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Strong interpersonal, communication and organizational skills with the ability to work independently, with a team and with individuals at all levels of responsibility.

• 33 years of management and supervisor of union and non-union employees.

•Experienced as a Quality Manager and a Technician, monitoring employee performance, training, and maintaining computerized employee records and shift reporting requirements.

•Knowledgeable in Quality Assurance procedures. Licensed ISO 9000 Lead Auditor. Experienced in measurement techniques and reading blueprints.

EMPLOYMENT:

Alstom Transport: 1 Transit Dr, Hornell, NY 14843 11/19 – Present Industrial Quality Manager:

Define, align and implement a quality assurance strategy and day to day operations

Work closely together with Project Management, Engineering, ITC and Technical operations

Audit and review the QA functions and ensure linkage to potential improvements of processes and QMS

Bring Quality progress reports (e.g., Quality Dashboard) to management review meetings and feed the organization with analysis and improvement action suggestions

Ensure that the correct and sufficient KPI’s are in place to measure both the QMS effectiveness and the Quality in our deliveries

Represent QHSE in the bid process and act as the link between QHSE team and bid teams

Reviewing customer specifications and assess their consequences for the QHSE function

Support Project during external Audits by customer, BT Group and/or third-party auditor.

Be an Independent Internal project audit assessor.

Participate Project Gate Reviews.

Manager of the entire calibration system 3 plants 2000 tool. Advanced Auto Parts and Battery: 520 South Franklin Street Watkins Glen NY 14891 11/18 – 1/22 Key Holder/Shift Manager:

• Open and close the store.

• Manager the store when Store Manager was not present.

• Assist Commercial and Retail customers.

• complete plan o grams

• Change batteries and wipers

• Performed all aspects of inventory. Completed Daily delivery transaction (Hub runs)

• Able to do deliveries to commercial customer.

Kennedy Valve 1021. E Water St Elmira NY. 10/10 – 11/19 ISO/Quality Manager:

• ISO 9001-2008 representative for the company. Company Certified ISO 9001-2008 in 09-2011

•Directly responsible for the day-to-day operations of the Quality Department including the Quality Manager and the entire quality staff and testing department.

• Responsible for lean Manufacturing principles.

• Conduct all new Supplier Audits and all existing Supplier Quality Audits.

• Responsible for all CPAR’s and RMA’s for the company.

• Conduct Internal Audits for ISO.

• Facilitate lean events to support the strategic vision with emphasis on education, motivation, and measurable results

• Provide performance measurement and feedback to management

• Implement and revise policies and procedures on an annual basis

• Develop strategies for compliance with documentation requirements. Masco, 100 Lamoka Rd, Sayre Pa 18840. 8/09- 10/10: Quality Assurance Team Leader:

• Served as Team Leader for the night shift Quality Assurance (9 employees), overseeing sampling of outgoing product, verifying and checking defects and monitoring duties.

• Maintained computerized records on employee time/attendance, handled performance reviews, training, human resource issues and company update information.

• Updated and maintained shift reports daily, quality control reports, standard operating procedures and engineering instructions for product specification.

• Oversaw production of product through processes and handled quality assurance by auditing outgoing product prior to shipment.

Advanced Transit Manufacturing (ATM), 14 South Main St. Canisteo NY 14823. 08/07 – 08-09 Director of Continuous Improvement:

• ISO 9001-2008 representative for the company. Company Certified ISO 9001-2008 in May 2009.

• Continually solicit and contribute ideas and suggestions for Six Sigma and lean projects

• Directly responsible for the day-to-day operations of the Quality Department including the Quality Manager and the entire quality staff and testing department.

• Responsible for lean Manufacturing principles.

• Conduct all new Supplier Audits and all existing Supplier Quality Audits.

• Responsible for all NCR’s and RMA’s for the company.

• Conduct Internal Audits for ISO.

• Facilitate lean events to support the strategic vision with emphasis on education, motivation, and measurable results

• Provide performance measurement and feedback to management

• Implement and revise policies and procedures on an annual basis

• Develop strategies for compliance with documentation requirements. Company Change Agent / Safety Coordinator

•Directly responsible for making process improvements and changes.

•Currently in charge of 5 “S”

•Currently working with the president on lean manufacturing.

•I also oversee, direct, and conduct safety training for new employees and contractors.

•Established MSDS for company.

•Established improve safety programs and maintain safety manual. World Kitchen – Press ware Plant, Corning N, 14830, 02/07 – 06/07 Forming Supervisor

• Directly responsible for the day-to-day operations of 6 production lines, as well as project objectives, in regard to quality, schedule, cost and customer requirements. On the off shifts I am the only management in the plant of approx: 75 people.

• Supported manufacturing of Forming Operations by coordinating all production activities involving the loading and finishing of Corell Dinner ware.

• Responsible to assure all assigned personnel are properly trained and appropriately assigned.

• Responsible for monitoring quality (self-inspection, Operations/Methods/Standards) and training thereof.

• Prioritized workload to meet demand and maximize manufacturing efficiency.

• Assigned specific tasks, provided direction and checked work.

• Interacted cooperatively with process and application engineering to meet goals.

• Managed employee timecards and payroll interface logistics.

• Reviewed quality concerns and facilitate corrective actions.

• Monitored all non-conformances for corrective action and flagged trends.

• Recommended and supported process/equipment improvements.

• Maintained manufacturing metrics tracking and reporting.

• Led or facilitated manufacturing related team meetings.

• Supported equipment maintenance, tooling and fixture optimization. Adecco Technical @ Corning Inc, Diesel Plant, 04/06 – 02/07 Quality Technician III

• Received and facilitated quality engineering projects centered on identified/established quality attributes.

• Provided data-mining support for improvement, fundamental understanding, and re-inspection efforts. Supported quality attribute training program.

• Functioned as Subject Matter Expert for Internal Manufacturing Specifications to give to give direction, interpretation, clarification, to increase understanding.

• Day to Day Responsibilities:

• Supported and facilitated internal manufacturing specifications to the Diesel Operations organization with specification communication and clarification. Supported key customer measures and quality metric tracking. Primarily with maintenance support for quality attribute measurement tools (i.e. limit samples, chip gauges).

• Responsible for confirming and repairing defects from customer when material is returned to plant.

• Performed daily audits of outgoing product to ensure quality. Adecco Technical @ Corning Inc., Erwin Automotive Plant, 04/05 - 02/06 Quality Operations Shift Coordinator

•Coordinated the day-to-day activity of a shift of hourly (union workforce) Quality Operatives; including production quality support, analytical Laboratory testing, and calibrating of measure and test equipment.

• Assisted in the identification and resolution of product quality issues.

• Maintained, measured, and tested equipment to the established control plan and procedures. Recognized out of control conditions and took corrective actions.

• Helped identify and prioritize tasks within the Laboratory, according to due date, and scheduled shift works according to the priorities.

• Tracked efficiencies of a shift crew through established systems.

• Performed routine preventive maintenance of equipment. Including troubleshooting problems with Laboratory equipment and working with department Equipment Engineer to resolve.

• Tested and Characterized Ceramic substrates using established documented procedures.

• Released production lots for shipment to the customer.

• Followed established SOP’s and complied with all OSHA and plant safety requirements

• Supported establishment and management of quality system including documentation and change control.

• Maintained and developed process documentation. (Document audits, Change requests, Communications of change requests).

• Supported internal and external audits to maintain certification for ISO14000 and TS16949.

• Assisted in ensuring compliance of all workers to plant rules.

• Helped support and execute a quality systems plan consistent with stage 4-5 manufacturing.

• Supported the development and implementation of quality architecture consistent with high quality production.

• Supported projects and ongoing activities focused on improving short-term and long-term production quality. MT Picture Display Corporation of America (former Toshiba plant). Horseheads, NY. 2/89 - 2/05 Quality Assurance Technician: 2/89 - 6/99.

• ISO internal Auditor training 1994.

• Member of Customer Quality Team since 1991. Responsible for confirming and repairing defects at customer when possible, to ensure company cost savings. Issued return material authorization paperwork for unusable product. Visited customers in the US and Mexico for weeks at a time.

• Responsible for performing audits and inspections on outgoing product.

• Made judgments based on standard operating procedures and engineering instructions, measuring defects and analyzing product.

• Responsible for checking 30 pieces of equipment for compliance to set up procedures and specifications. Making changes to the program settings to match the engineering instructions.

• Responsible for the confirmation and disposition of all returns from department and electronic stores for the entire US and Mexico.

• Performed numerous training classes with manufacturing personnel on standard operating procedures, engineering specifications and customer quality issues.

Quality Assurance Team Leader: 6/99 – 3/05

• Served as Team Leader for the night shift Quality Assurance (9 employees), overseeing sampling of outgoing product, verifying and checking defects and monitoring duties.

• Maintained computerized records on employee time/attendance, handled performance reviews, training, human resource issues and company update information.

• Updated and maintained shift reports daily, quality control reports, standard operating procedures and engineering instructions for product specification on AS 400 system.

• Oversaw production of product through processes and handled quality assurance by auditing outgoing product prior to shipment.

EDUCATION/TRAINING/MILITARY

•Corning Community College, Corning NY, 1984 - 1986, Criminal Justice

•211th Engineer Installation Squadron PA Air National Guard, Annville PA, 1987 - 1992. Rank: Staff Sergeant E-5

•Non-Commissioned Officer School 1990

•CSC 3-109th Infantry PA Army National Guard, Mansfield PA, 1984 - 1987. Rank: Specialist E-4

•ISO-9000 Training Lead Auditor

•Six Sigma Trained

•Adult education training classes at STC BOCES in Electronics and Mechanics.

•Many JET Management classes.

VOLUNTEER EXPERIENCE:

•Montour Falls Fire Department. 1999-Present

1st assistant Chief 2004 to 2014

2nd Assistant Chief 2003 to 2004

Captain 2002 -2003

•NYS Emergency Medical Technician (EMT)

•NYS Hazmat First Responder

Hobbies:

Crew Chief BFR Racing #52 Street Stock Division 1995 - 2001 Track Champion Woodhull Racetrack 2001

Crew Member #12 Making Racing 1989 – 1994

Track Champion Grandville Summit Racetrack Troy Pa 1989 to 1994 Track Champion Dundee Racetrack 1993

Custom Car and Truck building 1984 – Present.

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