JOB RESPONSIBILITIES

CAREER OBJECTIVE:

WORK EXPERIENCE

JOB RESPONSIBILITIES

Y. Kathleen Keerthi

Phone: 979*******

E-mail: advk6q@r.postjobfree.com

Thousand lights

Chennai- 06

To start my career as a HR and to grow up with an esteemed organization with a good professional atmosphere, able to display of my ability and talent towards the development of the organization and Human Resources

1. Organization NTT DATA

Period 17th Aug 2020 – 15th August 2022

Designation HC & Insurance Operations Senior Rep

Employee Relations – Member addition, salary change, policy change, Termination of employees, changing address for insured and owners (worked with the applications called group facts)

Worked as HC & Insurance Ops Senior Associate in Metlife Policy Holder service department

To Issue duplicate policy pages based on the customer service request and generating the SOI certificate for defined group of people

The changes like add/change/remove the rider, change the benefit values and coverage values.

Work with the team to complete assignments using established guidelines policies and procedures

Maintain customer Relationship and ensuring customer loyalty thought excellent customer service as well as meeting all client requirements.

Training new joiners as per business requirements.

Providing support and assistance during training Programs for freshers.

Ensures to achieve the daily/weekly targets.

Ensures to follow process Standard operating Procedures (SOP) and quality standards. 2. Organization REAL FOUNDATIONS

Period 22nd Aug 2022 – Till Date

Designation Senior Associate

Publication of reports for the product organization (Accurate on time and within the scope of requirements)

Respond and own requests addressed to product

Organized project documentation on SharePoint portal and shared drive

Using the Following skills Excel advanced with macro, Formulas, Dashboard, Share point, report preparation

PROJECT

EDUCATIONAL QUALIFICATION

INTERNSHIPS:

KEY SKILLS

CONFERENCES

Follow-up and ensure there is no missing SLA

Analyzing the Data received from Suppliers and converted into Client Required Format share the Error free report to Clients share point

Escalate SOP missed data on time and interact with Data Supplier

Assigning the task to Extractors

Penna Cements - (20th April 2018 – 20th June 2018) Done summer internship Research on “A Study of the role of Advertisement in the process of brand building– with special reference to cement brand in South Chennai”.

Skylark Hr solutions (June 2019 – August 2019) Assisted HR Team with screening sourcing, scheduling interviews and Onboarding process.

MS OFFICE Excel, Power point, Outlook

A STUDY ON IMPACT OF REWARD SYSTEM ON EMPLOYEES IN IT SECTOR IN CHENNAI

Good interpersonal communication skills

Fast Learner

Flexible Approach

Proactive

Workshop on ENTREPRENEURSHIP by CONCORDIA COLLEGE

International conference on TEAM LEADERSHIP by TRINITY WESTERN UNIVERSITY Entrepreneurship Development Cell Conference

MBA(HR) from Alagappa College of technology (Anna University) with 68% passed year - 2022

BBA Stella Maris College (Autonomous) with 65% passed year - 2019

H.S.C. St. Ursula’s Anglo-Indian HR Secondary school Church Park with 70% passed year - 2016

S.S.L.C St. Ursula’s Anglo-Indian HR Secondary school Church Park with 78% passed year - 2014 TECHNICAL SKILLS:

Father Name : S.Yesudoss

Date of Birth : 30.07.1999

Gender : Female

Nationality : Indian

Marital Status : Single

Languages : Tamil, English

DECLARATION:

I declare that above mentioned information is true to best of my knowledge and belief. Place: Chennai Y. Kathleen Keerthi

PERSONAL DETAILS

Contact this candidate