Archana. Y

+1-551-***-****

advk4a@r.postjobfree.com

Professional Summary:

7+ years of experience in IT, Salesforce Certified Professional with 5+ years of experience in Salesforce.com and Force.com which involves configuration, customization, integration, communities, and lightning migration from classic, lightning component development using lightning design system

2 years of experience in .Net/Web Developer role

Hands on experience working on administrative tasks like designing of Custom objects, Custom fields, and Role-based page layouts, Profiles, Users, Reports, Dashboards, Email services, Lookup and Master- Detail relationships, Permissions, Public Groups, Security Controls, and Shared Settings

Implement and configure Field Service Lightning (FSL), and Lightning Flows

Expert in analyzing Business Requirement Document (BRD), Functional Specification Documents (FSD), and gap analysis

Created multiple Lightning Components, added CSS and Design Parameters that make the Lightning component look and feel better

Experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events

Implement Salesforce Lightning Web Components for small set of users within the organization

Adept at working on Lightning Frameworks Aura and Lightning Web Components (LWC)

Create Lightning Components and use Salesforce SLDS to convert existing Visualforce pages to lightning components.

Sales force CPQ system with multiple CRMs like Salesforce and CRM On Demand

Experience in managing full sandbox, developer sandbox and configuration-only sandbox

Experience working with Sales Cloud, Service Cloud, ServiceMax web service, Force.com Community Portal, Chatter, Knowledge One and App-exchange on Salesforce

Experience in Force.com, including Custom Object creation, Apex Classes, Apex triggers, Process Builder, Flows, Visual Force pages, SOQL, Reports, Dashboards, etc.

Experience in migrating data from legacy systems to Salesforce using Apex Data Loader

Experience in Version Control tools like GIT and Bitbucket for source code version management

Experience working on migration tools like Change Sets & Ant Migration Tool and having Knowledge in Deployment tools like Octopus, and Copado

Extensive experience on Project Management Tools like Shortcut, JIRA

Involve in design, development, test and implementation phases of Software Development Life Cycle and Agile Development with focus in Object Oriented Programming

Certifications:

Certified Salesforce Administrator

Certified Platform App Builder

Certified in Platform Developer I

Education:

Master of Technology in Software Engineering, (November 2013 - October 2015)

Jawaharlal Nehru Technological University - Hyderabad, India

Bachelor of Technology in Information Technology, (September 2009 – June 2013)

Jawaharlal Nehru Technological University - Hyderabad, India

Technical Skills:

Salesforce Technologies

Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Ant based Force.com Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, lightning, lightning Components, lightning design systems, Web Services (Rest, Soap)

Force.com tools

Developer Console, Force.com IDE, Visual Studio. Force.com Explorer, Workbench, Data Loader, Eclipse

Custom Integration

Outbound Message, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange, Package & Custom Application and Sandbox data loading

Programming Languages

C/C++, C#, APEX

Databases

My SQL, SQL Server

Web Technologies

Visual Force, HTML, XML, CSS, and JavaScript

Professional Experience:

Client: BOGIER NC May 2021 – Till date

Role: Salesforce Developer /Amin

Responsibilities

Design and deploy Custom tabs, Validation rules, Approval Processes and Auto-Response Rules for automating business logic

Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework

Perform the role of SFDC Developer, Lightning Developer and interact with various business user groups for gathering the requirements for Salesforce.com, Lightning and CRM implementation

Develop component using Lightning Aura Framework

Design and customize visual force pages using controller extensions, custom controllers, and standard controllers

Experience installing FSL managed package and guided setup configuration

Develop multiple Lightning web components (LWC) regarding service case console page

Create multiple Lightning Web Components, add CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better

Experience in Force.com Apex Classes, Apex triggers Integration, Visual force, and Force.com API. Development using custom lightning web components (Aura and LWC)

Create Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features

Implement Salesforce Lightning web components (LWC) for small set of users within the organization, develop Lightning components and server-side controllers to meet the business requirements

Migrate existing Aura Components and Visual force page to lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events

Hands-on Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and CPQ

Execute workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ

Experience with CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash

Closely work with Salesforce.com consultants for implementing the business solutions for their client requirements, using CPQ within the exclusively developed framework

Develop and execute marketing campaigns using Marketing Cloud's Email Studio

Customize Marketing Cloud Objects and Scheduled and managed marketing email sends with Salesforce Marketing Cloud

Develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application

Use SOQL & SOSL for data manipulation needs of the application using platform database objects

Customize Contacts in Salesforce org to store relevant marketing data points

Generate discover reports and present campaign engagement statistics to business owners to direct future strategies and initiatives

Involve in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involve in Apttus Advanced Workflow Approvals

Environment: Force.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Triggers, Test Methods, Debugging, Web Services, JavaScript Remoting, Remote object, Escalation Rules, Assignment Rules, Record Types, Service Cloud, CRM

Client: CITI NY Dec 2019– Apr 2021

Role: Salesforce Developer/Admin

Responsibilities

Written Apex Triggers, Apex Class (Controllers - Custom & Extensions), Utility classes and Exception classes

Written SOQL, SOSL queries by considering Salesforce Governor Limits and DML operations using statements and methods in the triggers and apex classes against platform database

Performed Deployment related tasks during Go Live using Force.com IDE deployment and Change Sets to accomplish code push

Designed very complex Visualforce pages using JavaScript CSS HTML JQuery and Controllers

Developed and configured Dashboards, Ad hoc Reports and Report Folders for different user profiles based on the need in the organization

Used Workflow rules, Process Builder for business automation using related activities like Creating Tasks, Email Alerts, Field Update and Creating records using process builder

Used Web Services like SOAP API and Rest API to integrate with external systems

Created workflows for automated Lead Routing, Lead Escalation, and Alerts & Custom Coaching Plans

Worked on Data backup, code migration, pre-deployment activities through change-sets, Force.com IDE, and post deployment activities

Implemented Pick Lists, Lookups, Master Detail Relationships, Dependent Pick Lists, Validation and Formula Fields to the custom objects

Created Triggers like sending emails to the portal users whenever they update their account information comparing their new information with their old information

Supported the Data migration activities using out of the box Data Loader

Developing a lightning App with Lightning Design System

Implemented and developed Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements

Created various Record Types Support Processes Assignment Rules, Public Groups, Queues, Custom Settings, Sites Time-Based Workflows etc.

Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services

Integrated Salesforce CRM and the legacy system using Cast Iron Integration tools like Informatica, ETL Cloud Systems

Well maintained Test Code Coverage Unit Testing for all the codes in the system following the Salesforce limits

Used the sandbox for testing and migrated the code to the deployment instance after testing

Environment: Salesforce.com, Force.com, Sandbox, Import Wizard, Lightning, Data Loader, Developer console, Apex, JavaScript, HTML, JQuery, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, ETL, Web Services API, Sandbox

Client: Tracfone, Miami, FL Jan 2019 – Oct 2019

Role: Salesforce Developer/Admin

Responsibilities

Developed Apex Triggers, Apex Classes and Test Methods and maintained roles, profiles and user accounts

Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts

Managed Auto response rules if customers approached beyond the business hours

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities

Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.

Created Visual Force pages and components to render data from associated controllers as needed Developed Triggers to handle bulk records within the governor limits to automate business logic. Used Enterprise WSDL and developed Inbound Custom Web Services to expose native logic to external clients

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files

Development of SOAP and REST based web services used for custom development

Involved in field & page layout customization for the standard objects like Account, Contact, and Leads

Generated several Reports and Report folders to support managers to better utilize Salesforce as a sales tool and organized various Reports for different user profiles based on the needs of the organization

Developed Salesforce.com sites and customer portal for various organizational units and partners.

Environment Salesforce.com Enterprise edition, Eclipse IDE, Apex Data Loader, Visualforce, SOQL, SOSL, Custom Objects, Custom Tabs, Email Services, Windows

Client: Advithri Technologies, Hyderabad, India May 2017– Jul 2018

Role: Salesforce Admin

Responsibilities.

Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup

Created user Roles and Profiles, Security controls, Sharing Settings, audit trail setup and configured Field level security for different profiles

Having experience with Health Insurance Portability and Accountability Act (HIPAA) lays out three rules for protecting patient health information, such asThe Privacy Rule, The Security Rule, The Breach Notification Rule.

Worked with field & page layout customization for the standard objects like Account, contact, Leads

Worked with Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards

Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams

Created Visualforce email templates (HTML and custom), New Templates, Mail Merges, and automated Email Process to send installation instructions to new and existing customers

Involved in customizing custom objects, tabs, fields, page layout as per the business need

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic

Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles

Maintenance of data entry standards & data integrity process

Created new sandboxes and deployed Components and Data from one environment to another and Managed sandbox refreshes and release testing

Environment: Salesforce.com platform, Apex Language, Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Windows

Client: Rasvek Softech Pvt. Ltd, Hyderabad, India Jan 2014–Feb 2017

Role: .Net/Web Developer

Responsibilities:

Design and development of user interface using ASP. NET, HTML, JavaScript

Built User Interface with various UI technologies like HTML5, CSS3, JSON, JQuery, etc.

Developed the Data Layer Class using C#, which is reusable for the data transactions of the entire project

Used Angular JS to achieve two-way data binding

Developed the application using ASP. NET concepts like Master Pages, Handlers, Sessions, and Postbacks etc. using C#

Developed classes using C# for Tracing, Error Logging

Used JavaScript concepts to create different Client-Side functions that greatly decreased the processing time and resource consumption

Created Master pages and CSS files for uniform look across web interface

Maintained and designed databases with use of SQL server

Developed RESTful APIs and other services using Web-API and WCF to communicate MVC views and other consumers

Used REST web services along with JQUERY, JSON

Used WCF for acquiring the information from a remote component and caching it

Extensively used ADO. NET objects like Connection, Command, Data Reader, Data Adapter and Dataset

Involved in code management activities using TFS

Environment: Visual Studio, ASP. NET, ADO. NET, C#, HTML, CSS, XML, IIS, JavaScript, SQL Server, MySQL Server

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